What AI says about Refiner
Since Jul 5Updated Oct 30, 2026Based on 11,361 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Refiner is a customer feedback and survey platform built to collect in-app and mobile user responses. It comes up when buyers need to trigger targeted NPS and CSAT surveys at specific moments or integrate feedback data into customer success tools.
Mentioned in
1%
of AI answers about Refiner and its rivals
- ChatGPT1%
- Google AI Mode2%
Markets where AI mentions Refiner
Market# · Mentioned in
All markets1%
Topics where AI mentions Refiner
TopicMentioned in · on this topicRank
- AI picks mostMentioned in
- Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?on this questionAI picks Qualtrics and 1 more about as often19%
Excerpts where Refiner appeared in the AI's answer
Google AI ModeJul 30, 2026, Google AI Mode Refiner : Highly specialized for SaaS and digital products, allowing for highly targeted, in-product microsurveys.
Google AI ModeJul 26, 2026, Google AI Mode Refiner: Highly rated for SaaS and mobile apps, offering in-app, email, and web surveys with robust segmentation capabilities.
- We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?on this questionAI picks Delighted most33%
Excerpts where Refiner appeared in the AI's answer
Google AI ModeSep 12, 2026, Google AI Mode Refiner: Highly specialized for SaaS and product-led growth companies.
Google AI ModeSep 4, 2026, Google AI Mode Refiner : Built specifically for product-led and SaaS customer success teams.
How prominently AI mentions Refiner
- Named first25%
- 2nd or 3rd21%
- Later54%
Insights for Refiner
Gap between platforms: A 13.4-point platform gap for Refiner in Voice of Customer Feedback Platform
Google AI ModeGoogle AI Mode20%ChatGPTChatGPT6%
How AI rates Refiner
Common descriptions
specialized · highly specialized · lightweight · highly targeted · purpose-built · contextual
Tone of AI’s statements about Refiner
- Positive63%
- Neutral37%
- Mixed0%
- Negative0%
Refiner in AI answers
Question: We need to survey users. What platform allows us to trigger NPS surveys strictly after a user completes a specific task?
Google AI ModeOct 22, 2026
Refiner : Purpose-built for product and growth teams to run in-app and mobile surveys
Google AI ModeSep 1, 2026
Refiner : Built for product-led growth and mobile apps, offering real-time event-based triggers to launch transactional surveys right after key actions.
Question: where can i get CSAT software?
ChatGPTSep 16, 2026
Refiner — Particularly suited to SaaS/product companies wanting in-app CSAT, segmentation, mobile SDKs, and integrations.
Sources AI cites
- Your site56%
- NPS Survey Tool for SaaS: Track Your Net Promoter Score the Right Way (opens in a new tab) · 8%
- 12 Best NPS Tools and Best NPS Software (opens in a new tab) · 7%
- In-app Feedback: How to Collect It and Best Tools to Use (opens in a new tab) · 7%
- Refiner: In-App Survey & Customer Feedback Software (opens in a new tab) · 5%
- Customer Satisfaction (CSAT) Software - CSAT Survey Tool (opens in a new tab) · 4%
- Customer Satisfaction Survey Software: 6 Best Tools (opens in a new tab) · 2%
- 11 In-app Feedback Best Practices to Follow... Always (opens in a new tab) · 2%
- 15 Best Product Feedback Tools for Product Managers (opens in a new tab) · 2%
- When To Prompt In-App Surveys, Proven Timing, Triggers, and Examples (opens in a new tab) · 2%
- In-App NPS Surveys (opens in a new tab) · 2%
- 3%
- 10 Best NPS Tools & Software Platforms in 2026 (opens in a new tab) · 1%
- Top 10 In-App Feedback Tools in 2026 to Collect User Feedback (opens in a new tab) · 1%
- 13 Best Product Survey Tools in 2026 (Reviewed & Compared) (opens in a new tab) · 1%
- Customer Feedback Tools for SaaS in 2026: Which Platforms Deliver the Best Product Insights? (opens in a new tab) · 1%
- How to Send NPS Survey Emails: Delivery, Timing & Best Practices (opens in a new tab) · <1%
- Top 18 Qualtrics Alternatives & Competitors in 2026 for Mid-Market (opens in a new tab) · <1%
- The 12 Best Voice of Customer (VoC) Tools in 2026 (opens in a new tab) · <1%
- 2%
- Looking for NPS tools that can capture customer feedback (opens in a new tab) · 1%
- In App Messages and Feedback Tools (opens in a new tab) · 1%
- Why are in-app mobile survey tools always branded and/or so expensive? (opens in a new tab) · <1%
- How to run NPS Surveys for SaaS? : r/CustomerSuccess (opens in a new tab) · <1%
- 1%
- Mastering In-App Surveys and Feedback: Collect Actionable ... (opens in a new tab) · <1%
- Automate NPS Survey Collection with n8n - YouTube (opens in a new tab) · <1%
- Why Most Surveys Fail and How to Fix Them With NPS (opens in a new tab) · <1%
- 7 Best Survey Software Tools (UPDATED for 2026) (opens in a new tab) · <1%
