What AI says about Qualtrics

Data as of Oct 26, 2026Based on 37,388 AI responsesReviewed by

How we measure

qualtrics.com

AI summary

Qualtrics provides an experience management platform for gathering and analyzing customer, employee, and product feedback through surveys and omnichannel data. It is among the brands most often named when buyers search for advanced survey software, enterprise CSAT and NPS tools, or platforms to measure employee engagement.

QualtricsThis page7%

Products

Mentioned in

7%

of AI answers about Qualtrics and its rivals · since Jul 5

The market map

Customer Feedback Survey Software

Mentioned in

  1. 1QualtricsMentioned in 50%Avg. position 5.8
  2. 1SurvicateMentioned in 47%Avg. position 5.6
  3. 3DelightedMentioned in 44%Avg. position 4.9
  4. 3AskNicelyMentioned in 40%Avg. position 4.7
  5. 5SurveyMonkeyMentioned in 31%Avg. position 6.1
  6. 6GainsightMentioned in 23%Avg. position 4.8
  7. 6TypeformMentioned in 22%Avg. position 7.0
  8. 6ZendeskMentioned in 22%Avg. position 6.5
  9. 6HubSpotMentioned in 22%Avg. position 7.7
  10. 6MedalliaMentioned in 21%Avg. position 8.0
  11. 6NicereplyMentioned in 20%Avg. position 5.0
  12. 12SurveySparrowMentioned in 17%Avg. position 6.5
  13. 12ChurnZeroMentioned in 16%Avg. position 5.6
  14. 12SimplesatMentioned in 15%Avg. position 5.1

Where Qualtrics ranks in AI

MarketRank · Mentioned in

Topics where AI mentions Qualtrics

TopicMentioned in · on this topic

How AI describes Qualtrics

Common descriptions

enterprise-grade · advanced · comprehensive · robust · powerful · sophisticated

Tone of AI’s statements about Qualtrics

  • Positive51%
  • Neutral43%
  • Mixed4%
  • Negative2%
Rated above a rival
  • ease of useAI is mixed on ease of use: 60% of the answers comparing Qualtrics rate it worse than a rival, 40% better. Includes “complexity”, “complexity and configurability”, “complexity and cost”, “complexity and logic”, “feature complexity”, “learning curve”, “setup complexity”, “use case complexity”.

Question: My goal is to collect feedback from multiple channels into one place. What's the best Voice of the Customer (VoC) platform?

ChatGPT SearchOct 26, 2026

It also supports integrations with tools such as Zendesk, Intercom and Qualtrics.

Google AI ModeOct 26, 2026

Medallia, XM Discover by Qualtrics , and CustomerGauge leading enterprise options

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

Question: How do I improve our candidate experience? What's the best survey tool for a TA Manager to use?

ChatGPT SearchOct 25, 2026

My shortlist is Starred, SurveyMonkey, Qualtrics, and your existing ATS's survey functionality.

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

How prominently AI mentions Qualtrics

Position in answers

  • Named first36%
  • 2nd or 3rd28%
  • Later35%

Each engine’s share of its own answers across Qualtrics’s markets · since Jul 5

  • ChatGPT Search8%
  • Google AI Mode5%

Insights for Qualtrics

Since Jul 5

  • Gap between platforms: ChatGPT Search now mentions Qualtrics 15.8 points more often than Google AI Mode in Employee Engagement & Pulse Survey Software, a widened gap

    ChatGPT SearchChatGPT Search36%Google AI ModeGoogle AI Mode20%

  • Gap between platforms: The platform gap for Qualtrics in Customer Feedback Survey Software widened to 19.1 points, ChatGPT Search ahead

    ChatGPT SearchChatGPT Search59%Google AI ModeGoogle AI Mode40%

  • Gap between platforms: The platform gap in Voice of Customer Feedback Platform widened

    ChatGPT SearchChatGPT Search29%Google AI ModeGoogle AI Mode12%

Compare Qualtrics

Sources AI cites

qualtrics.com 43%Other sites 57%

The page AI cites most for Qualtrics

qualtrics.com faviconqualtrics.comHome page (opens in a new tab)2%of answers