Amplitude and Mixpanel are nearly even for product analytics software with a free plan. For a new product where insight per dollar matters, PostHog is recommended.
If your goal is specifically tracking behavior inside your product—feature usage, funnels, retention, user paths, cohorts, etc.—my top pick right now is PostHog.
PostHog's current free plan gives you 1M analytics events, 5,000 session recordings, 1M feature-flag requests, 100K error exceptions, and 1,500 survey responses every month, indefinitely. It also doesn't charge per seat.
That's unusually compelling because you get analytics + session replay + feature flags + experiments in the same product rather than having to stitch several tools together.
When I'd choose something else
Choose Amplitude if your primary concern is sophisticated product analysis. Its current free tier is 2M events/month and includes analytics, experimentation, session replay, and AI features.
Choose Mixpanel if you want a very polished, focused analytics experience—especially funnels, retention, cohorts, and dashboards—without all the extra product-development tooling. Its free plan is also 1M events/month.
Choose Heap if your biggest concern is instrumentation. Its autocapture approach can record user interactions without requiring you to explicitly define every event ahead of time. The tradeoff is a smaller free allowance measured in sessions.
My recommendation
For a startup or growing SaaS/app, I'd start with PostHog.
The particularly nice part is that you can start with:
without paying anything, and the free allowance resets monthly. PostHog also lets you set billing limits, so you can prevent accidental overages when you eventually enable paid usage.
If you tell me (1) web, mobile, or both, (2) approximate monthly active users, and (3) whether you're B2B SaaS or B2C, I can tell you whether I'd pick PostHog, Amplitude, or Mixpanel for your particular product.
When tracking user behavior inside a software product, three heavy hitters dominate the product analytics space, and all of them offer genuinely generous free tiers. However, "best" depends entirely on your data volume model (events vs. users) and whether you just need raw data or extra goodies like session replays.
The three best options with robust free plans compare as follows:
PostHog
The Free Allowance: 1 million free events per month on their Cloud tier, plus 5,000 free session recordings and a generous amount of data warehousing.
Why it shines: It is an all-in-one suite. Beyond standard product analytics (funnels, retention, paths), the free tier includes session replays, feature flags, and A/B testing experiments . If you want to avoid stitching together four different software subscriptions, PostHog is unbeatable.
The Free Allowance: Up to 20 million events per month (or structured around core analytics tracking with high volume thresholds).
Why it shines: Mixpanel offers arguably the most powerful, polished, and lightning-fast pure event-analytics interface on the market. Their free tier is "free forever" as long as you stay under the event cap, giving you complete access to core behavioral reports, funnels, and unlimited saved reports.
The Free Allowance: Up to 50,000 Monthly Tracked Users (MTUs) on their Starter plan.
Why it shines: Amplitude uses an MTU pricing model rather than counting raw events. This means you can track as many clicks, page views, and actions as you want for your users without panicking about event inflation. Their free Starter plan includes core chart types like retention, funnels, and user paths.
If you're looking for a user behavior analytics tool for your software, I'd focus on platforms that offer product analytics, event tracking, user journeys, funnels, and session replays without forcing you to upgrade as your user base grows.
The most generous free plans tend to come from product analytics tools rather than traditional web analytics platforms. The biggest differences are whether they cap monthly events, tracked users, session recordings, or data retention.
Best free user behavior analytics tools
1. Amplitude
(Best free event allowance)
2 million events/month
Offers product analytics, funnels, retention analysis, session replay, and unlimited team seats. Its free plan requires no credit card.
Best for: SaaS products that need to understand feature adoption and user retention.
Pricing:
2. PostHog
(Best all-in-one toolkit)
1 million events + 5,000 replays/month
The free tier also includes feature flags, error tracking, surveys, and other developer tools. It has no time limit, and the free plan doesn't require a credit card.
Best for: Developers building web apps, mobile apps, or SaaS products who want analytics alongside debugging tools.
Pricing:
3. Mixpanel
1 million events + 10,000 replays/month
Includes funnels, retention reports, user flows, and unlimited seats. The free plan limits saved reports to five per seat, so it may be restrictive for teams building lots of dashboards.
Best for: Product managers who want straightforward event analytics and conversion reporting.
Pricing:
4. Microsoft Clarity
(Best for unlimited traffic)
Free forever, no traffic limits
Provides session recordings, click and scroll heatmaps, frustration signals, and AI-generated insights. It's particularly useful for seeing what people actually do on your website.
Best for: Website UX, landing pages, and checkout-flow optimization. It is less of a full-fledged product analytics warehouse than Amplitude or PostHog.
Pricing:
5. Heap
10,000 sessions/month
Captures user interactions automatically, reducing the need to manually define every event. The free plan includes core analytics and six months of data history, but session replay is not included in the listed free-plan features.
Best for: Teams that want to explore user behavior without extensive upfront instrumentation.
Pricing:
Quick comparison
Tool
Main free allowance
Biggest advantage
Amplitude
2M events/month
Deep product analytics
PostHog
1M events + 5K replays/month
Broad developer toolkit
Mixpanel
1M events + 10K replays/month
Funnels and retention
These allowances are based on the vendors' published plans; event and session limits measure different things, so they aren't directly interchangeable.
Which would I choose?
For the most generous event-based analytics: Amplitude, with 2 million free events each month.
For an all-in-one developer-friendly platform: PostHog.
For observing real user interactions without worrying about traffic limits: Microsoft Clarity.
For automatic interaction tracking: Heap.
One practical tip: if you have a web application, combining PostHog or Amplitude with Microsoft Clarity can give you both quantitative analytics (what users do and where they drop off) and visual evidence (how they interact with the interface).
When tracking user behavior in software, choosing a platform with a strong free tier lets you test product-market fit or early user adoption without committing to a hefty monthly subscription.
The top user behavior and product analytics tools with the most generous free plans are ranked below by volume and feature accessibility:
The Generosity: Unlike many competitors that gate advanced features behind paywalls, Amplitude’s free plan gives you access to the entire platform—including core analytics, experimentation, session replay, and AI features. It supports unlimited team members, making it arguably the most feature-complete free tier for growing product teams.
The "best" product analytics tool depends heavily on your product type (B2B vs. B2C), your team’s technical setup, and whether you need qualitative tools (like session replays) alongside quantitative numbers.[](https://www.growthbook.io/insights/free-product-analytics-tools)
The top options with exceptionally generous free plans are broken down below by their strengths:
Mixpanel
Free Tier Limit: Up to 20 million events per month (with the first 1 million free, and robust baseline access depending on current packaging) and unlimited data history/seats.
Best For: Pure play, deep quantitative user behavior analysis (funnels, retention, flows). Mixpanel overhauled its pricing to make core reports, unlimited saved reports, and even basic experiments/feature flags available on lower/free tiers.
Free Tier Limit: 1 million free events per month plus 5,000 to 10,000 free session replay sessions and feature flag requests.
Best For: All-in-one product engineering teams. PostHog combines product analytics, session replays, feature flags, A/B testing, and surveys into a single platform. If you are a startup, their monthly free allowance across all tools is arguably the most feature-complete free tier on the market.
Free Tier Limit: Up to 50,000 Monthly Tracked Users (MTUs) with core analytics.
Best For: Enterprise-grade charting power scaled down for early-stage teams. Amplitude's charts, cohort analyses, and predictive behaviors are exceptionally polished.
Free Tier Limit: Captures up to 10,000 sessions/month on their free tier.
Best For: Auto-capture enthusiasts. Heap automatically captures every click, tap, and pageview retroactively, meaning you don't have to manually code tracking for every new event you forgot to measure.
For most teams trying to understand user behavior inside a product (activation, funnels, retention, feature adoption), I’d start with one of these three:
If you can share your estimated monthly active users (MAUs) or expected event volume , I can help calculate which of these free tiers you will fit into best or see if you qualify for startup discount programs.
Early-stage SaaS / startup: Start with PostHog if you want analytics plus session replay, feature flags, and experimentation in one place.
Product manager + growth team: Start with Mixpanel if your main questions are:
“Where do users drop off in onboarding?”
“Which features correlate with retention?”
“What do power users do differently?”
Larger company or analytics-heavy team: Evaluate Amplitude for more sophisticated behavioral analysis and cross-functional reporting.
What I’d instrument first (regardless of tool)
Don’t start by tracking everything. Track the events that answer product questions:
Activation
account_created
onboarding_completed
first_key_action_completed
Engagement
feature_used
project_created
content_shared
Retention
weekly/monthly active usage
repeat completion of the core action
Conversion
trial started
upgrade started
subscription purchased
A simple stack I’d choose today
For a small product:
Product analytics: PostHog or Mixpanel
Error monitoring:
Data warehouse later if needed
For a consumer app with lots of experimentation:
Evaluate Amplitude + experimentation tooling or PostHog.
The “best” free plan depends mostly on your product stage and what you mean by user behavior: funnels/retention, session recordings, UX issues, or feature experiments. If you tell me your product type (SaaS, mobile app, marketplace, etc.) and approximate users/month, I can narrow it down.