What AI says about PagerDuty
Since Jul 5Updated Oct 28, 2026Based on 45,514 AI responses
Reviewed by Dimitry Apollonsky
AI summary
PagerDuty is an operations and incident management platform that automates alerting, escalation policies, and on-call scheduling across enterprise systems. It is the usual answer when teams need end-to-end incident response suites that handle complex on-call rotations, automated paging, and follow-the-sun escalations.
PagerDutyThis page15%
Products
- AIOps1%
- Runbook Automation<1%
- Jeli<1%
- Status Page<1%
- SRE Agent<1%
- Advance<1%
Mentioned in
15%
of AI answers about PagerDuty and its rivals
The market map
On-Call and Incident Management SoftwareMentioned in
- #1PagerDutyMentioned in 89%Avg. position 3.3
- #2Incident.ioMentioned in 69%Avg. position 4.3
- #3RootlyMentioned in 55%Avg. position 4.4
- #4OpsgenieMentioned in 42%Avg. position 5.2
- #5tiedGrafana OnCallMentioned in 27%Avg. position 5.3
- #5tiedBetterStackMentioned in 26%Avg. position 5.5
- #5tiedFireHydrantMentioned in 26%Avg. position 5.8
- #9tiedSlackMentioned in 18%Avg. position 8.6
- #11tiedDatadogMentioned in 14%Avg. position 6.8
- #11tiedPrometheusMentioned in 14%Avg. position 8.8
- #11tiedSplunk On-CallMentioned in 13%Avg. position 6.3
- #11tiedxMattersMentioned in 12%Avg. position 6.5
- #16tiedSquadcastMentioned in 10%Avg. position 6.6
- #16tiedServiceNowMentioned in 10%Avg. position 6.9
Where PagerDuty ranks in AI
MarketRank · Mentioned in
- On-Call and Incident Management SoftwareAI picks PagerDuty most89%#1 of 261 · 89%
- Incident Response Automation PlatformsAI picks PagerDuty most73%#1 of 246 · 73%
- On-Call Knowledge and Alert ManagementAI picks PagerDuty most100%#1 of 29 · 100%
- Incident Management, Status Pages and PostmortemsAI picks Incident.io and 2 more about as often52%#5 of 287tied · 36%
- AI Observability and Incident ManagementAI picks Datadog most68%#9 of 187 · 25%
- Application Monitoring and Error TrackingAI picks Datadog most87%#10 of 223tied · 13%
- Uptime & Synthetic Monitoring ToolsAI picks Uptime Robot and 1 more about as often51%#14 of 207tied · 8%
- NOC Network Event Correlation ToolsAI picks BigPanda most54%#16 of 56tied · 8%
- AI SOP and Incident PlaybooksAI picks Mitti and 4 more about as often21%#18 of 273tied · 3%
- Developer Portal PlatformsAI picks Backstage most62%#30 of 155tied · 2%
- Fleet Dispatch and Safety SoftwareAI picks Samsara most76%#31 of 127tied · 1%
- ELT and Reverse ETL PlatformsAI picks Hightouch most97%#32 of 93tied · 2%
Topics where AI mentions PagerDuty
TopicMentioned in · on this topicRank
- Incident management with audit and access controlsOn-Call and Incident Management Software94%Rank #1#1
- AI picks mostMentioned in
- Who provides "incident management" software that automates on-call scheduling and escalation?on this questionAI picks PagerDuty most99%
Excerpts where PagerDuty appeared in the AI's answer
Google AI ModeOct 28, 2026, Google AI Mode PagerDuty: Considered the enterprise industry standard for critical paging.
Google AI ModeOct 27, 2026, Google AI Mode PagerDuty - Widely considered the industry standard for digital operations, offering robust on-call rotations, flexible escalation policies, and event intelligence.
- Which on-call platforms support follow-the-sun scheduling, escalations, and overrides across time zones?on this questionAI picks PagerDuty most96%
Excerpts where PagerDuty appeared in the AI's answer
Google AI ModeOct 27, 2026, Google AI Mode PagerDuty : A leading solution for complex global operations featuring layered time-restricted schedules, robust escalation policies, and flexible overrides.
ChatGPTOct 26, 2026, ChatGPT The strongest candidates to evaluate are PagerDuty, Opsgenie, Better Stack, Datadog On-Call, and Rootly.
- I need a better way to manage on-call schedules and alert escalations. What is the best software for that?on this questionAI picks PagerDuty most100%
- AI alert management tool for on-call engineering teamsOn-Call and Incident Management Software80%Rank #1tied#1tied
- Application monitoring platforms for integrated incident managementApplication Monitoring and Error Tracking93%Rank #1tied#1tied
- Enterprise automated incident remediation softwareIncident Response Automation Platforms75%Rank #1tied#1tied
- Automated runbook conversion tools
- Downtime SMS alerts
- AI post-mortem generation
- Outage communication platform with automated ETAs and safety tips
- Alert noise reduction
- Cryptographic key discovery
- Incident-to-playbook conversion
- Observability tools with noise-reducing alerting intelligence
- Alert baselining and suppression
- Call routing by location and schedule
- IT and development team support
- Uptime monitoring with dependency correlation
- Hosted status pages
- Alert deduplication and root-cause correlation
- Automated ticket routing for premium customers
- Network event correlation tool for NOC technicians
- Outage management system with integrated customer notification
- Messaging app integration
- Uptime monitoring with status pages
- Security breach monitoring
- Industrial thermal monitoring analytics platforms
- Free tier infrastructure monitoring tools
- SCADA alert summarization platform
- Data observability platform for enterprise scale
- SLO creation and tracking
- DevOps agent framework for self-healing systems
- Platform engineering toolkit for service catalogs
- SOC 2 compliance automation
- LLM cost monitoring software
- Model deployment and monitoring platform for machine learning engineers
- API monitoring with per-endpoint SLOs
- Combined DDoS and WAF protection
- Log aggregation with ML grouping
- Premium code observability tools for small software teams
- Reverse ETL data sync
- Hosted cron job scheduling
- Network performance monitoring
- Cloud spend forecasting
- Log analysis and remediation platform
- Automated reserved instance purchasing
- Production-grade NLP inference API platform
- SOC 2 compliance preparation
- Security automation platforms
- AI picks mostMentioned in
- Which incident response platforms allow for defining custom escalation policies?on this questionAI picks PagerDuty most98%
Excerpts where PagerDuty appeared in the AI's answer
ChatGPTOct 28, 2026, ChatGPT The strongest options to evaluate are PagerDuty, Opsgenie, and FireHydrant
ChatGPTOct 25, 2026, ChatGPT 1. PagerDuty (Strong general-purpose choice) Supports custom, multi-level escalation policies
- Which incident response platforms deduplicate related alerts and route ownership based on the affected service?on this questionAI picks PagerDuty most100%
How AI describes PagerDuty
Common descriptions
excellent · industry standard · robust · gold standard · strong · mature
Tone of AI’s statements about PagerDuty
- Positive43%
- Neutral50%
- Mixed2%
- Negative5%
PagerDuty is the pick in 90% of AI’s recommendations.
Rated above a rival
- ease of use93% of the answers comparing PagerDuty on ease of use rate it worse than a rival, 7% better. Includes “complexity”, “complexity and cost”, “complexity and enterprise fit”, “configuration complexity”, “cost and complexity”, “interface complexity”, “learning curve”, “learning curve and ui”, “operational complexity”, “simplicity”, “ui simplicity”, “usability”.
- pricing95% of the answers comparing PagerDuty on pricing rate it worse than a rival, 5% better. Includes “cost”, “cost-effectiveness”, “cost and configurability”, “cost and weight”, “price”.
Question: Which incident response platforms allow for defining custom escalation policies?
ChatGPTOct 28, 2026
The strongest options to evaluate are PagerDuty, Opsgenie, and FireHydrant
ChatGPTOct 25, 2026
1. PagerDuty (Strong general-purpose choice) Supports custom, multi-level escalation policies
ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Question: We use an incident response platform. Who offers a War Room tool that creates a dedicated chat channel?
Google AI ModeOct 28, 2026
PagerDuty : Automatically or via workflow actions spins up a dedicated Slack channel
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)
How often AI mentions PagerDuty
Share of answers in On-Call and Incident Management Software each week · since Jul 5
Track your brand free to see 13 weeks of history.
Use the left and right arrow keys to read each date.
Sep 3OctOct 22
How prominently AI mentions PagerDuty
Position in answers
- Named first36%
- 2nd or 3rd22%
- Later43%
Each engine’s share of its own answers across PagerDuty’s markets
- ChatGPT15%
- Google AI Mode15%
Insights for PagerDuty
Weeks of Sep 14 – Sep 27, 2026 · Since Jul 5
Gap between platforms: The platform gap in On-Call and Incident Management Software narrowed
ChatGPTChatGPT94%Google AI ModeGoogle AI Mode83%- Gaining: The mention rate increased to 50% in Incident Management and On-Call Platforms, from 37.5% the week before
- Gaining: Moved up 1 place to rank #2 of 19 in Incident Management and On-Call Platforms
Track your brand free to see 2 more insights in 1 market since Sep 13.
Sources AI cites
pagerduty.com 34%Other sites 66%
- Your site34%
- PagerDuty: The AI-First Operations Platform (opens in a new tab) · 9%Lists PagerDuty
- On-Call Management & Notifications | PagerDuty (opens in a new tab) · 3%Lists PagerDuty
- Easy Scheduling and Automated Escalations | PagerDuty (opens in a new tab) · 3%Lists PagerDuty
- Event Intelligence | PagerDuty (opens in a new tab) · 2%Lists PagerDuty
- Automated Incident Handling Best Practices - 2026 Guide | PagerDuty (opens in a new tab) · 2%Lists PagerDuty
- PagerDuty Status Pages | PagerDuty (opens in a new tab) · 2%Lists PagerDuty
- Plans & Pricing | PagerDuty (opens in a new tab) · 1%Lists PagerDuty
- Plans & Pricing | PagerDuty (opens in a new tab) · 1%Lists PagerDuty
- Context Over Cleverness: Building PagerDuty’s SRE Agent | PagerDuty (opens in a new tab) · 1%Lists PagerDuty
- Runbook Automation | PagerDuty (opens in a new tab) · 1%Lists PagerDuty
- Lists PagerDuty on 10 of 10 pages18%
- Escalation Policy Basics | PagerDuty Docs (opens in a new tab) · 3%Lists PagerDuty
- Audit Trail Reporting | PagerDuty Docs (opens in a new tab) · 2%Lists PagerDuty
- Escalation Policies and Schedules | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Alerts (opens in a new tab) · 1%Lists PagerDuty
- Incidents Overview | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- AIOps / Signal Intelligence Overview — AIOps | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Event Management | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Schedule Examples (opens in a new tab) · 1%Lists PagerDuty
- PagerDuty Automation Actions | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Past Incidents | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Lists PagerDuty on 10 of 10 pages16%
- Audit Trail Reporting | PagerDuty Docs (opens in a new tab) · 2%Lists PagerDuty
- Escalation Policy Basics | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Escalation Policies and Schedules | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Alerts | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- AIOps / Signal Intelligence Overview — AIOps | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- AI & Automation | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Event Management | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Incidents Overview | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Advanced Permissions | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Schedule Examples | PagerDuty Docs (opens in a new tab) · 1%Lists PagerDuty
- Lists PagerDuty on 5 of 5 pages1%
- Affordable PagerDuty alternatives that aren't overkill? : r/devops (opens in a new tab) · <1%Lists PagerDuty
- Incident Management Tools (opens in a new tab) · <1%
- Best PagerDuty Alternative? Lets be honest PagerDuty is expensive and full of feature bloat. (opens in a new tab) · <1%
- On-call alternative to Opsgenie? (opens in a new tab) · <1%
- Probé los prompts de Copilot de M365 con los equipos de TI y operaciones, y aquí están los 4 que realmente ahorraron tiempo : r/microsoft_365_copilot (opens in a new tab) · <1%Lists PagerDuty
- Opsgenie sunset forced our hand ; compared PagerDuty, FireHydrant, Rootly, and incident.io for a month (opens in a new tab) · <1%
- Best PagerDuty Alternatives for 2026 : r/sre (opens in a new tab) · <1%Lists PagerDuty
- Reducing Noise on Pagerduty & Integrating AIOps - Reddit (opens in a new tab) · <1%
- Nous commençons avec une petite équipe (15-20 ingénieurs) à la recherche d'un outil d'incidents/astreinte natif à Slack. : r/sre (opens in a new tab) · <1%Lists PagerDuty
- Major incident management tool comparison : r/cutover (opens in a new tab) · <1%Lists PagerDuty
- 1%
- Post-Incident Reviews in the PagerDuty UI (opens in a new tab) · <1%
- Alert Correlation: Reduce Noise with Event Grouping (opens in a new tab) · <1%
- AI-Generated Incident Postmortems - YouTube (opens in a new tab) · <1%
- Accelerating Resolution with AI Agents (opens in a new tab) · <1%
- Build an AI Agent for incident analysis and reporting (opens in a new tab) · <1%
- How Versant Media Uses AI in High-Stakes Incident Response (opens in a new tab) · <1%
- Configure Your Own Domain to Access Free Monitoring Status Page From - Freshping - YouTube (opens in a new tab) · <1%
- Automate Incident Response with Microsoft Sentinel Playbooks | Step by Step Demo - YouTube (opens in a new tab) · <1%
- PagerDuty External Status Pages (opens in a new tab) · <1%
- Intro to Atlassian's Statuspage - YouTube (opens in a new tab) · <1%
- Lists PagerDuty on 2 of 2 pages1%
- 10 Best PagerDuty Alternatives in 2026 (opens in a new tab) · 1%
- How to Configure PagerDuty On-Call Schedules (opens in a new tab) · <1%Lists PagerDuty
- How to Build Alert Deduplication Logic (opens in a new tab) · <1%Lists PagerDuty
- How to Create PagerDuty Escalation Policies with Terraform (opens in a new tab) · <1%
- How to Set Up PagerDuty for Incident Management - OneUptime (opens in a new tab) · <1%
- Lists PagerDuty on 6 of 7 pages1%
- 15 best incident management & response software (2026) (opens in a new tab) · <1%Lists PagerDuty
- Best AI incident management platforms for 2026 (opens in a new tab) · <1%Lists PagerDuty
- PagerDuty Alternatives Ranked for 2026 (opens in a new tab) · <1%Lists PagerDuty
- Top 3 on-call scheduling strategies every SRE should know (opens in a new tab) · <1%Leaves PagerDuty out
- Incident response runbooks: templates and examples (opens in a new tab) · <1%Lists PagerDuty
- Rootly | 9 Rootly Alternatives That Outperform PagerDuty in 2025 (opens in a new tab) · <1%
- Best 9 alert management software for engineering teams in 2026 (opens in a new tab) · <1%Lists PagerDuty
- Best On-Call Tools for Teams: Incident Management Comparison | Rootly (opens in a new tab) · <1%
- Best Incident Management Tools for SaaS Companies in 2026 (opens in a new tab) · <1%Lists PagerDuty
- Rootly | Best Tools for On‑Call Engineers to Reduce Alert Fatigue (opens in a new tab) · <1%
- Lists PagerDuty on 2 of 2 pages1%
- Audit Trail (opens in a new tab) · 1%Lists PagerDuty
- (AIOps) Noise Reduction (opens in a new tab) · <1%Lists PagerDuty
- External Status Pages - PagerDuty University (opens in a new tab) · <1%
- Learning Hub (opens in a new tab) · <1%
- Lists PagerDuty on 3 of 3 pages1%
- The 5 Best On-Call Management Software Tools in 2026 – All Quiet (opens in a new tab) · <1%Lists PagerDuty
- The 5 Best PagerDuty Alternatives for Small Teams in 2026 – All Quiet (opens in a new tab) · <1%Lists PagerDuty
- Top 6 PagerDuty Alternatives 2026: Where SREs Are Migrating – All Quiet (opens in a new tab) · <1%Lists PagerDuty
- On-Call Escalations – All Quiet (opens in a new tab) · <1%
- Lists PagerDuty on 1 of 1 page1%
- List audit records | PagerDuty API Reference (opens in a new tab) · <1%Lists PagerDuty
- Audit Records API - PagerDuty Developer Documentation (opens in a new tab) · <1%
- Sending an Alert Event - PagerDuty Developer Documentation (opens in a new tab) · <1%
- Create an escalation policy (opens in a new tab) · <1%
- Retrieving Incident Details (opens in a new tab) · <1%
The page AI cites most for PagerDuty
