What AI says about Confluence
Data as of Oct 22, 2026Based on 48,270 AI responses
Reviewed by Dimitry Apollonsky
Mentioned in
1%
of AI answers about Confluence and its rivals · since Jul 5
The market map
Design System Management PlatformsMentioned in
- 1SupernovaMentioned in 85%Avg. position 3.5
- 2ZeroheightMentioned in 79%Avg. position 4.2
- 3StorybookMentioned in 72%Avg. position 4.5
- 4FigmaMentioned in 60%Avg. position 4.2
- 4Tokens StudioMentioned in 57%Avg. position 3.7
- 6KnapsackMentioned in 45%Avg. position 5.3
- 7SpecifyMentioned in 28%Avg. position 5.2
- 8Style DictionaryMentioned in 20%Avg. position 7.0
- 9GitHubMentioned in 13%Avg. position 7.3
- 10ChromaticMentioned in 9%Avg. position 6.7
- 10GitlabMentioned in 8%Avg. position 7.3
- 10BacklightMentioned in 7%Avg. position 5.8
- 10NotionMentioned in 7%Avg. position 7.7
- 14DocusaurusMentioned in 5%Avg. position 6.6
- 17ConfluenceMentioned in 1%Avg. position 8.8
Where Confluence ranks in AI
MarketRank · Mentioned in
- Design System Management Platforms#17 · 1%
- All-in-One Team Collaboration Platforms#20 · 4%
- Knowledge Base and Wiki Software#22 · 6%
- Team Collaboration and Project Management Software#27 · 2%
- UX Prototyping and User Testing Tools#37 · 2%
- Agile Retrospective and Meeting Management Software#39 · 1%
- Incident Response Automation Platforms#48 · 1%
- Customer Onboarding Software Platforms#53 · 1%
- Source Code Hosting Platforms#64 · <1%
- Collaborative Online Whiteboard Tools#68 · <1%
- User Research Repository Software#81 · 1%
- Corporate Strategy & Innovation Solutions#81 · 1%
Topics where AI mentions Confluence
TopicMentioned in · on this topicRank
- Collaboration tool with tasks and wikisAll-in-One Team Collaboration Platforms21%Rank #5
- Automated decision captureAll-in-One Team Collaboration Platforms18%Rank #7
- Mentioned in
- How can my team keep track of decisions that are made in chat so they don't get lost?on this question23%
Excerpts where Confluence appeared in the AI's answer
ChatGPT SearchOct 7, 2026, ChatGPT Search Confluence, for example, has a dedicated Decisions blueprint and index.
Google AI ModeOct 3, 2026, Google AI Mode shared knowledge base (like Notion, Confluence, or a simple Google Doc)
- Centralized company resource storageAll-in-One Team Collaboration Platforms13%Rank #13
- Internal wiki softwareKnowledge Base and Wiki Software12%Rank #13
- Mentioned in
- As an IT support specialist, what's the best knowledge base software for creating internal troubleshooting guides?on this question15%
Excerpts where Confluence appeared in the AI's answer
Google AI ModeSep 23, 2026, Google AI Mode Confluence: Best if your IT team already lives in the Atlassian ecosystem
Google AI ModeJul 25, 2026, Google AI Mode Confluence: Best for enterprise teams needing deep integration with Jira for troubleshooting workflows.
- AI-powered automated knowledge management toolKnowledge Base and Wiki Software4%Rank #13
- Prompt library software for enterprise centers of excellencePrompt Management & Evaluation Platforms2%Rank #19
- Structured interview rubricsTechnical Recruiting Assessment Software1%Rank #19
- Internal company social networksAll-in-One Team Collaboration Platforms2%Rank #20
- Developer onboarding assistance
- User-friendly service catalog creation
- Online project collaboration platforms
- Team communication and project discussion
- Unified project and document workspace
- Cross-team project visibility
- Enterprise internal knowledge base
- Employee knowledge sharing
- Mixed-skill team collaboration
- Meeting agenda and action item tracking
- Infrastructure-as-code review
- Follow-the-sun on-call scheduling
- Security policy management
- Customer-facing knowledge base
- Retrospective action item tracking
- Product roadmap software
- CRM integration marketplace
- Office administration tools for small to mid-sized enterprise companies
- Mentioned in
- Best internal comms stack for eng announcements + RFCs?on this question40%
Excerpts where Confluence appeared in the AI's answer
ChatGPT SearchSep 21, 2026, ChatGPT Search Docs/Notion/Confluence — longer-lived organizational docs, onboarding, policies, and non-code knowledge.
Google AI ModeSep 21, 2026, Google AI Mode Notion / Coda / Confluence : Best for product-heavy or cross-functional RFCs
- As an Operations Manager, I need to document our standard operating procedures (SOPs). What is the best software for creating and managing an internal knowledge base?on this question20%
Excerpts where Confluence appeared in the AI's answer
ChatGPT SearchSep 15, 2026, ChatGPT Search For an Operations Manager building and maintaining SOPs, I’d make Confluence my default recommendation.
Google AI ModeAug 14, 2026, Google AI Mode Confluence: The enterprise standard for structured internal documentation
- What is the best tool for creating a company-wide internal wiki or knowledge base that has powerful search capabilities?on this question13%
Excerpts where Confluence appeared in the AI's answer
ChatGPT SearchOct 16, 2026, ChatGPT Search Confluence if you want a traditional company-wide wiki with strong documentation and built-in search.
Google AI ModeSep 30, 2026, Google AI Mode Notion and Confluence are widely considered the best overall tools for company-wide internal wikis
How AI describes Confluence
Common descriptions
excellent · gold standard · industry standard · robust · strong · powerful
Tone of AI’s statements about Confluence
- Positive42%
- Neutral51%
- Mixed4%
- Negative3%
Rated above a rival
- ease of use79% of the answers comparing Confluence on ease of use rate it worse than a rival, 21% better. Includes “complexity”, “complexity handling”, “configuration complexity”, “cost and complexity”, “documentation complexity”, “learning curve”, “manual setup complexity”, “setup complexity”, “simplicity”, “usability”, “visual complexity”.
Question: What is the best tool for creating a company-wide internal wiki or knowledge base that has powerful search capabilities?
ChatGPT SearchOct 16, 2026
Confluence if you want a traditional company-wide wiki with strong documentation and built-in search.
Google AI ModeSep 30, 2026
Notion and Confluence are widely considered the best overall tools for company-wide internal wikis
ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Question: What solution allows for "Social Learning"—letting employees upload and share their own knowledge/content with peers?
Google AI ModeOct 11, 2026
Confluence or Guru: If you lean more toward a searchable wiki/knowledge base
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
Where AI mentions Confluence
Position in answers
- Named first7%
- 2nd or 3rd28%
- Later65%
Each engine’s share of its own answers across Confluence’s markets · since Jul 5
- ChatGPT Search1%
- Google AI Mode1%
Insights for Confluence
Weeks of Sep 14 – Oct 4, 2026
- Slipping: Now ranks #25 in Knowledge Base and Wiki Software, down from #16
- Slipping: Slack moved ahead of Confluence in Incident Management and On-Call Platforms
- Gaining: Notion now trails Confluence in Incident Management and On-Call Platforms
Sources AI cites
confluence.com 0%Other sites 100%
- 13%
- Confluence | AI Workspace for Knowledge & Collaboration · 5% (opens in a new tab)
- Marketing campaign plan template for success | Confluence · 2% (opens in a new tab)
- Knowledge Base Software | Atlassian · 1% (opens in a new tab)
- Confluence for Enterprise | Atlassian · 1% (opens in a new tab)
- Knowledge Management Best Practices | Atlassian · 1% (opens in a new tab)
- Collaboration software for software, IT and business teams | Atlassian · <1% (opens in a new tab)
- Essential Knowledge Management Tools for Business | Atlassian · <1% (opens in a new tab)
- Knowledge Management in ITSM: Process & Benefits | Atlassian · <1% (opens in a new tab)
- Confluence Features - What's New in Confluence? | Atlassian · <1% (opens in a new tab)
- Knowledge base with Confluence | Atlassian · <1% (opens in a new tab)
- 5%
- Internal Knowledge Base Software: 8 Options Compared · 2% (opens in a new tab)
- Knowledge Base Software: Features, Types & 12 Platforms (2026) · 1% (opens in a new tab)
- Confluence vs Knowledge Base Software: Documentation vs Structure - Knowledge Base Software · <1% (opens in a new tab)
- Best Knowledge Base Software for Small Businesses (2026) · <1% (opens in a new tab)
- Knowledge Base Integrations: Benefits, Types, Examples, Tools, and Best Practices - Knowledge Base Software · <1% (opens in a new tab)
- Knowledge Base Software · <1% (opens in a new tab)
- Knowledge Base Software · <1% (opens in a new tab)
- 4%
- What tool do you use to store and organize important links? · 1% (opens in a new tab)
- our knowledge base is a slack search and I've stopped pretending otherwise · 1% (opens in a new tab)
- What's your go-to knowledge/project management tool? (Notion alternatives?) · <1% (opens in a new tab)
- What Wiki Software do you use for internal documentation? · <1% (opens in a new tab)
- internal wiki/knowledge base system? · <1% (opens in a new tab)
- What internal wiki do you and your team use at work? · <1% (opens in a new tab)
- How Do You Build an Internal Company Wiki That Your Team Will Actually Use? · <1% (opens in a new tab)
- 3%
- 8 Best Knowledge Management Software Tools for 2026 · 1% (opens in a new tab)
- The 8 Best Knowledge Base Tools for Smarter Team Documentation · 1% (opens in a new tab)
- Notion for UX Writers and Content Designers · <1% (opens in a new tab)
- Managing Distributed Scrum Teams: Time Zone Challenges · <1% (opens in a new tab)
- 2%
- Top 11 internal tools for growing organizations · <1% (opens in a new tab)
- Knowledge Base Software for Internal Teams | Axero · <1% (opens in a new tab)
- Top 15 content collaboration software · <1% (opens in a new tab)
- Top 12 content collaboration tools · <1% (opens in a new tab)
- Top 10 process documentation software · <1% (opens in a new tab)
- 2%
- Discover relevant content with related content | Confluence Cloud | Atlassian Support · 1% (opens in a new tab)
- Confluence Standard | Confluence Cloud | Atlassian Support · <1% (opens in a new tab)
- Help customers serve themselves with a knowledge base | Jira ... · <1% (opens in a new tab)
- Set up your knowledge base | Jira Service Management Cloud | Atlassian Support · <1% (opens in a new tab)
The page AI cites most for Confluence
Check it mentions Confluence and gets the details right.
