What AI says about Botpress

Data as of Oct 26, 2026Based on 24,614 AI responsesReviewed by

How we measure

botpress.com

AI summary

Botpress is a conversational platform and visual flow builder used to create customer support agents capable of handling tickets, complex branching logic, and multi-step workflows. It is regularly recommended for teams looking to build production-ready chatbots, visual agents, and triage systems without being locked into closed ecosystems.

Mentioned in

3%

of AI answers about Botpress and its rivals · since Jul 5

The market map

AI Customer Support Chatbots

Mentioned in

  1. 1IntercomMentioned in 50%Avg. position 3.6
  2. 2ZendeskMentioned in 43%Avg. position 4.5
  3. 3Ada (Ada CX)Mentioned in 21%Avg. position 5.2
  4. 3Fin by IntercomMentioned in 21%Avg. position 3.9
  5. 5GorgiasMentioned in 18%Avg. position 5.0
  6. 6TidioMentioned in 12%Avg. position 4.3
  7. 6Freddy AIMentioned in 10%Avg. position 5.9
  8. 6BotpressMentioned in 10%Avg. position 4.7
  9. 11SalesforceMentioned in 8%Avg. position 5.7
  10. 11HubSpotMentioned in 7%Avg. position 7.2
  11. 15ForethoughtMentioned in 6%Avg. position 5.4
  12. 15GEGI SISMentioned in 6%Avg. position 6.0
  13. 15Help ScoutMentioned in 6%Avg. position 6.0
  14. 15ChatbaseMentioned in 6%Avg. position 4.4

Where Botpress ranks in AI

MarketRank · Mentioned in

Topics where AI mentions Botpress

TopicMentioned in · on this topic

How AI describes Botpress

Common descriptions

powerful · flexible · open-source · excellent · robust · highly customizable

Tone of AI’s statements about Botpress

  • Positive68%
  • Neutral26%
  • Mixed4%
  • Negative2%
Rated above a rival
  • ease of use93% of the answers comparing Botpress on ease of use rate it worse than a rival, 7% better. Includes “complexity”, “deployment speed and usability”, “learning curve”, “simplicity”.

Question: I'm looking for a customer support AI that can maintain our warm and friendly brand voice. What is the best solution for teams that find other chatbots too robotic?

Google AI ModeOct 17, 2026

Botpress : Excellent if you want granular, zero-code control over the bot's personality and behavior.

Google AI ModeSep 10, 2026

Botpress - A customizable, next-gen bot-building platform designed for granular conversational design.

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Question: I want a chatbot platform that allows full code export and does not lock me into their ecosystem.

ChatGPT SearchSep 25, 2026

Botpress v12 OSS — Worth considering if you specifically want a traditional self-hosted chatbot platform with a visual conversation studio.

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

How prominently AI mentions Botpress

Position in answers

  • Named first18%
  • 2nd or 3rd23%
  • Later59%

Each engine’s share of its own answers across Botpress’s markets · since Jul 5

  • ChatGPT Search2%
  • Google AI Mode3%

Insights for Botpress

Since Jul 5

  • Gap between platforms: Google AI Mode now mentions Botpress 29.2 points more often than ChatGPT Search in No-Code AI Chatbot Platforms, a widened gap

    Google AI ModeGoogle AI Mode68%ChatGPT SearchChatGPT Search39%

  • Gap between platforms: A 5.8-point platform gap for Botpress in AI Customer Support Chatbots

    Google AI ModeGoogle AI Mode15%ChatGPT SearchChatGPT Search9%

Compare Botpress

Sources AI cites

botpress.com 30%Other sites 70%

The page AI cites most for Botpress

botpress.com faviconbotpress.comHome page (opens in a new tab)2%of answers