What AI says about Bitrix24
Data as of Oct 22, 2026Based on 42,473 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Bitrix24 is an all-in-one business platform combining customer relationship management, project management, communication tools, and sales automation. It comes up when buyers search for free CRMs or affordable setups for small teams, especially when seeking platforms that support real estate workflows or avoid per-user monthly fees.
Mentioned in
2%
of AI answers about Bitrix24 and its rivals · since Jul 5
The market map
CRM and Sales Pipeline SoftwareMentioned in
- 1PipedriveMentioned in 65%Avg. position 3.8
- 2HubSpotMentioned in 49%Avg. position 3.5
- 3Zoho CRMMentioned in 40%Avg. position 4.6
- 5FreshworksMentioned in 17%Avg. position 5.4
- 5Bigin by ZohoMentioned in 17%Avg. position 4.2
- 5SalesforceMentioned in 16%Avg. position 4.8
- 8CloseMentioned in 14%Avg. position 5.0
- 8AttioMentioned in 14%Avg. position 4.0
- 11Less Annoying CRMMentioned in 12%Avg. position 4.9
- 13StreakMentioned in 9%Avg. position 4.6
- 15ActiveCampaignMentioned in 9%Avg. position 4.7
- 18FolkMentioned in 7%Avg. position 5.2
- 19CopperMentioned in 6%Avg. position 5.0
- 19ApolloMentioned in 5%Avg. position 5.2
- 19Bitrix24Mentioned in 5%Avg. position 4.5
Where Bitrix24 ranks in AI
MarketRank · Mentioned in
- CRM and Sales Pipeline Software#19 · 5%
- CRM Software Platforms#18 · 6%
- Real Estate CRM Software#18 · 6%
- CRM Telephony Integration Software#32 · 6%
- Sales Territory Management Software#53 · <1%
- All-in-One Team Collaboration Platforms#58 · 1%
- Nonprofit Fundraising and CRM Software#71 · 1%
- CRM Platforms and Integrations#81 · 1%
- Productivity and Wellness Mobile Apps#90 · <1%
- Procure-to-Pay Procurement Software#102 · <1%
- Automated CRM Data Entry Tools#110 · 1%
- Electronic Signature Software Platforms#121 · <1%
Topics where AI mentions Bitrix24
TopicMentioned in · on this topicRank
- Budget-friendly CRM with automation for startupsCRM and Sales Pipeline Software86%Rank #1
- Affordable simple CRM for small sales teams with email integrationCRM and Sales Pipeline Software2%Rank #10
- Small business CRM automationCRM and Sales Pipeline Software6%Rank #11
- CRM for startups with high-volume recordsCRM and Sales Pipeline Software2%Rank #14
- Agency multi-tenant managementCRM and Sales Pipeline Software2%Rank #14
- Easy to set up CRM for small business sales managersCRM and Sales Pipeline Software2%Rank #15
- Affordable CRM for small businesses integrating with emailCRM and Sales Pipeline Software2%Rank #17
- Affordable CRM for small teamsCRM and Sales Pipeline Software2%Rank #18
- Free CRM software
- Real estate CRM flat pricing
- Small business CRM
- CRM with delivery tracking for mid-sized agencies
- Integrated chat and task management
- Internal company social networks
- First CRM for a small team
- Simple vendor and contract management system
- Chat-to-task conversion
- CRM with native phone integration
- CRM software with website chat integration
- Document signing tool with CRM integration
- Team communication and project discussion
- Telephony integration with CRM call recording
- Unified project and document workspace
- CRM for service businesses
- Project management and task tracking
- Collaboration tool with tasks and wikis
- CRM for retail
- Offline-capable CRM
- Office administration tools for small to mid-sized enterprise companies
- Mentioned in
- For a startup on a tight budget, which free or low-cost CRM tiers still include automation like task reminders and basic workflows?on this question85%
Excerpts where Bitrix24 appeared in the AI's answer
ChatGPT SearchOct 18, 2026, ChatGPT Search Bitrix24 Free for a larger team that also needs project and task management.
Google AI ModeSep 15, 2026, Google AI Mode Bitrix24 is remarkably generous on its free plan, offering a full suite of CRM contact management alongside built-in task tracking, calendar reminders, and basic rule-based sales automation.
- best intranet software for small businesseson this question24%
- For a business that relies on phone outreach, which CRMs natively integrate calling features or easily connect to cloud phone systems?on this question12%
Excerpts where Bitrix24 appeared in the AI's answer
Google AI ModeSep 19, 2026, Google AI Mode Bitrix24 — Uniquely blends a heavy-duty CRM with a fully functional cloud PBX.
Google AI ModeSep 3, 2026, Google AI Mode Bitrix24: Uniquely includes a built-in cloud PBX and native telephony engine.
- Which platforms bundle multiple SMB point solutions into one cheaper AI-native suite?on this question20%
Excerpts where Bitrix24 appeared in the AI's answer
ChatGPT SearchSep 18, 2026, ChatGPT Search There are also established consolidation plays that aren't as purely AI-native: Zoho One, Odoo, Microsoft Dynamics 365, Bitrix24, etc.
ChatGPT SearchSep 10, 2026, ChatGPT Search Bitrix24 — CRM + communications + projects + automation + website/ecommerce capabilities, with unusually aggressive SMB pricing.
How AI describes Bitrix24
Common descriptions
unlimited users · robust · all-in-one workspace · unlimited number of users · comprehensive · steeper learning curve
Tone of AI’s statements about Bitrix24
- Positive52%
- Neutral40%
- Mixed7%
- Negative2%
Question: which free crm should i use?
Google AI ModeOct 20, 2026
Bitrix24 works best for larger teams that need an all-in-one workspace.
Google AI ModeOct 8, 2026
Bitrix24 provides unlimited users and contacts on its free plan, making it a powerhouse for larger teams on a strict $0 budget.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
Question: For a startup on a tight budget, which free or low-cost CRM tiers still include automation like task reminders and basic workflows?
ChatGPT SearchOct 18, 2026
Bitrix24 Free for a larger team that also needs project and task management.
ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Where AI mentions Bitrix24
Position in answers
- Named first12%
- 2nd or 3rd38%
- Later50%
Each engine’s share of its own answers across Bitrix24’s markets · since Jul 5
- ChatGPT Search2%
- Google AI Mode2%
Insights for Bitrix24
Week of Oct 5–11
- Gaining: AI mentioned Bitrix24 in 2.5% of CRM and Sales Pipeline Software answers, up from 1%
Compare Bitrix24
Sources AI cites
bitrix24.com 18%Other sites 82%
- Owned18%
- Bitrix24 - Free online workspace for your business: CRM, tasks, online meetings, and more. · 6% (opens in a new tab)
- Bitrix24 plans and pricing · 3% (opens in a new tab)
- Bitrix24 Free Plan - Everything You Need To Start And Scale · 1% (opens in a new tab)
- Free Sales Automation CRM – Bitrix24 · 1% (opens in a new tab)
- AI CRM for free from Bitrix24. Unlimited CRM users + 35 sales tools on board · 1% (opens in a new tab)
- Free CRM with Call Recording and Call Center Management Tools With Unlimited Free Users · 1% (opens in a new tab)
- The Top 5 CRM Options for Real-Estate Businesses · 1% (opens in a new tab)
- Free CRM Software — Everything You Get Without Paying a Cent · 1% (opens in a new tab)
- 11 Ways to Prevent Burnout in Remote Teams · <1% (opens in a new tab)
- How to Choose Free and Low-Cost CRM for Non-Profits · <1% (opens in a new tab)
- 11%
- Bitrix24 CRM review 2026: Fully tested | TechRadar · 8% (opens in a new tab)
- Best free CRM software | TechRadar · 2% (opens in a new tab)
- Best contact management software of 2025 | TechRadar · <1% (opens in a new tab)
- Best productivity tool of 2025 | TechRadar · <1% (opens in a new tab)
- Best small business software of 2026 | TechRadar · <1% (opens in a new tab)
- Best client management software of 2026 | TechRadar · <1% (opens in a new tab)
- Best lead generation tool of 2026 | TechRadar · <1% (opens in a new tab)
- Best CRM for startups | TechRadar · <1% (opens in a new tab)
- Agile CRM review 2026 · <1% (opens in a new tab)
- 9%
- Top 5 CRM Software For Small Businesses in 2026 · 1% (opens in a new tab)
- 3 Best Free CRM Tools (2026) I Moved My Whole Team Off Spreadsheets · 1% (opens in a new tab)
- BEST CRM Software | Tested 15 CRMs for 2026 (HONEST Opinion) · 1% (opens in a new tab)
- Best CRM for Small Business 2026 | TOP choices that still ... · 1% (opens in a new tab)
- Top 5 CRM Software For Small Businesses in 2026 · 1% (opens in a new tab)
- 3 Best Free CRM Tools (2026) I Moved My Whole Team Off Spreadsheets · <1% (opens in a new tab)
- Top 5 Free Inventory Management Software for Small ... · <1% (opens in a new tab)
- Top 5 CRM Software for Different Business Needs · <1% (opens in a new tab)
- Best CRM for Small Business 2026 | TOP choices that still hold up! · <1% (opens in a new tab)
- BEST CRM Software | Tested 15 CRMs for 2026 (HONEST Opinion) · <1% (opens in a new tab)
- 5%
- Free plan features · 3% (opens in a new tab)
- Limitations in tasks on the Free plan · 1% (opens in a new tab)
- Automation rules and triggers in Bitrix24 · <1% (opens in a new tab)
- Automation rules and triggers in CRM - Bitrix24 Helpdesk · <1% (opens in a new tab)
- Limits on searchable tasks and CRM items - Bitrix24 Helpdesk · <1% (opens in a new tab)
- Sales automation in CRM · <1% (opens in a new tab)
- 3%
- I need a "CRM" to manage my suppliers, so that multiple employees can communicate and see notes etc. · 1% (opens in a new tab)
- Reddit - Prove your humanity · <1% (opens in a new tab)
- Recommendation for multiple business units · <1% (opens in a new tab)
- Looking for a Free CRM tool for a Small Business Recommendations? : r/CRMSoftware · <1% (opens in a new tab)
- What CRM should a 7-8 figure agency use? - Reddit · <1% (opens in a new tab)
- Best free CRM in 2025? · <1% (opens in a new tab)
- Best and inexpensive CRM for small businesses : r/CRM · <1% (opens in a new tab)
- HubSpot CRM vs Bitrix24 for a growing small business - Reddit · <1% (opens in a new tab)
- Which CRM are you using and what do you love or hate about it (including pricing)? · <1% (opens in a new tab)
- Reddit - Prove your humanity · <1% (opens in a new tab)
The page AI cites most for Bitrix24
