What AI says about Atlassian
Data as of Oct 22, 2026Based on 34,636 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Atlassian offers collaboration software for software, IT, and business teams.
Mentioned in
24%
of AI answers about Atlassian and its rivals · since Jul 5
Where Atlassian ranks in AI
MarketRank · Mentioned in
- On-Call and Incident Management Software#8 · 23%
- Agile Project and Issue Management Software#2 · 45%
- IT Helpdesk and IDP Platforms#3 · 38%
- Product Roadmapping Software Tools#4 · 30%
- Source Code Hosting Platforms#5 · 30%
- Knowledge Base and Wiki Software#6 · 24%
- Incident Response Automation Platforms#6 · 22%
- Business Process Management Software#6 · 13%
- Internal Developer Portal Platforms#6 · 17%
- On-Call Knowledge and Alert Management#6
- Team Collaboration and Project Management Software#7 · 30%
- UX Prototyping and User Testing Tools#8 · 15%
Topics where AI mentions Atlassian
TopicMentioned in · on this topicRank
- Follow-the-sun on-call schedulingOn-Call and Incident Management Software37%Rank #5
- Automated incident response workflowsOn-Call and Incident Management Software34%Rank #5
- Incident management with audit and access controlsOn-Call and Incident Management Software25%Rank #6
- On-call scheduling and alertingOn-Call and Incident Management Software28%Rank #7
- Affordable on-call managementOn-Call and Incident Management Software9%Rank #16
- AI alert management tool for on-call engineering teamsOn-Call and Incident Management Software1%Rank #21
- Agile software development trackingProduct Roadmapping Software Tools91%Rank #1
- IT and development team supportIT Helpdesk and IDP Platforms72%Rank #1
- Flexible team tracking
- AI-powered project estimation tool
- QA test case management
- Pre-handoff data collection
- Managed service providers for enterprise help desk outsourcing
- Centralized company resource storage
- Project and issue tracking software
- Code vulnerability ticketing
- ITSM platform with faster deployment
- IT ticketing with asset management
- Collaboration tool with tasks and wikis
- Internal wiki software
- Automated decision capture
- Project roadmap visualizer with live synchronization
- Task-based project tracking
- AI task scheduling
- Project management tool with native code repository sync
- User-friendly service catalog creation
- Agile and DevOps workflow integration
- IT ticket system
- Enterprise internal knowledge base
- In-app feedback and bug reporting
- Retrospective action item tracking
- ITIL-aligned IT service management
- Bug tracking software for QA engineers
- Budget project management software for small business
- On-call alert routing and noise suppression
- VCS compliance and audit trails
- Donor CRM with volunteer management
- Team knowledge management
- Help desk software
- Hosted status pages
- Developer service catalog
- Messaging app integration
- Time tracking tool with issue tracking integration
- Automated ticket routing for premium customers
- Cross-team project visibility
- Chat-to-task conversion
- Roadmap planning software with AI
- Team project and task management
- Automated strategy tracking
- Asynchronous daily stand-ups
- Custom project workspaces
- Contract lifecycle management for engineering teams
- Online project collaboration platforms
- Affordable helpdesk and ticketing
- Code hosting with CI/CD
- Product roadmap software
- Software development teams
- Time tracking with project budgeting
- Collaborative whiteboarding
- Feedback management tool with public voting board
- Platform engineering toolkit for service catalogs
- AI app store review analyzer
- Developer onboarding assistance
- Project time tracking
- Unified project and document workspace
- Tiered support management software
- ISO 27001 certification automation
- Self-hosted team messaging
- FinOps tools with showback and chargeback workflows
- Project management and task tracking
- Compliance automation and endpoint management
- Maintenance work order software
- Team communication and project discussion
- Production readiness scorecard platform for microservices
- Time tracking software for remote digital businesses
- Knowledge base ticket support
- Enterprise project portfolio and resource management
- Open-source team chat
- Public product roadmap software
- Mixed-skill team collaboration
- AI post-mortem generation
- Enterprise flag governance
- Short-form video sharing
- Continuous compliance monitoring and risk management
- Downtime SMS alerts
- Accessibility remediation planning software for public websites
- Multi-framework compliance automation
- Meeting agenda and action item tracking
- Mid-sized business IT asset management
- Integrated chat and task management
- Single sign-on providers for mid-sized companies
- Managed bug bounty program
- Compromised credential monitoring and remediation
- Accessibility upgrade project planner
- Security vulnerability scanning
- SOC 2 compliance automation
- Status page with automated uptime graphs
- Software asset management for large enterprises
- Free whiteboard tools
- User journey mapping
- Cryptographic key discovery
- Scenario planning tool for utilization forecasting
- Business process mapping software
- Hardware security key management for enterprise 2FA
- FinOps platforms for multi-account business units
- Security policy management
- Digital whiteboard with chat integration
- SAST in CI/CD pipelines
- Agency project management
- No-code AI agent for helpdesk integration
- Product management consultants for AI
- CRM with delivery tracking for mid-sized agencies
- Continuous sbom monitoring and vulnerability matching
- CRM integration marketplace
- Supplier document compliance mapping
- Feature flag cleanup tool
- Patent and trademark management
- Remote desktop tool integrated with helpdesk tickets
- Onboarding content tools
- Application monitoring platforms for integrated incident management
- UX design agencies for generative AI interfaces
- DCIM software for large enterprises
- Executive meeting preparation
- LLM integration into existing applications
- Managed CI/CD service for developers
- Data discovery and classification
- AI ticket reply drafting agents
- Automated compliance remediation
- Server patch management
- Business process management and workflow automation
- Developer forum platforms
- SOC 2 compliance preparation
- Knowledge base chatbot
- Remote AR expert support
- Third-party vendor risk management
- AI-assisted code review
- Security breach monitoring
- SLO creation and tracking
- Service map and dependency visualization tools
- Self-service help center with AI search
- NPS and customer satisfaction surveys
- CI/CD build log explanation
- Employee onboarding software
- Meeting transcription and summarization
- Shared team inbox
- Office administration tools for small to mid-sized enterprise companies
- Career change certifications
- Enterprise LLM fine-tuning and RAG
- Alert noise reduction
- Mentioned in
- best knowledge base software for remote teamson this question76%
- Which incident management systems create postmortems and track corrective work back into engineering tools?on this question69%
Excerpts where Atlassian appeared in the AI's answer
ChatGPT SearchOct 17, 2026, ChatGPT Search A natural choice if your engineering organization already runs on Atlassian.
Google AI ModeOct 14, 2026, Google AI Mode Jira Service Management (JSM) / Atlassian: Built natively within the Atlassian ecosystem
How AI describes Atlassian
Common descriptions
excellent · industry standard · gold standard · robust · strong · powerful
Tone of AI’s statements about Atlassian
- Positive42%
- Neutral46%
- Mixed5%
- Negative6%
Atlassian is the pick in 98% of AI’s recommendations.
Rated above a rival
- ease of useAI is mixed on ease of use: 55% of the answers comparing Atlassian rate it worse than a rival, 45% better. Includes “complexity”, “complexity fit”, “complexity handling”, “learning curve”, “setup complexity”, “simplicity”, “usability”, “workflow complexity”.
Question: Best incident suite for on-call, postmortems, and status pages?
ChatGPT SearchOct 22, 2026
if you're evaluating Atlassian's Opsgenie, factor in its announced retirement and migration path rather than treating it as a long-term greenfield choice.
ChatGPT SearchOct 17, 2026
Atlassian has announced its retirement, with end of support scheduled for April 2027.
ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Question: Which on-call platforms support follow-the-sun scheduling, escalations, and overrides across time zones?
Google AI ModeOct 21, 2026
Opsgenie (Atlassian) : Traditional enterprise choice for global team rotations and overrides, though transitioning for Atlassian users.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
Where AI mentions Atlassian
Position in answers
- Named first13%
- 2nd or 3rd31%
- Later55%
Each engine’s share of its own answers across Atlassian’s markets · since Jul 5
- ChatGPT Search26%
- Google AI Mode22%
Insights for Atlassian
Week of Oct 10–16 · Since Jul 5
Gap between platforms: ChatGPT Search now mentions Atlassian 9.6 points more often than Google AI Mode in Knowledge Base and Wiki Software, a widened gap
ChatGPT SearchChatGPT Search27%Google AI ModeGoogle AI Mode18%- Slipping: Now ranks #31 in Managed IT & Security Services, down from #7
Gap between platforms: The Mentioned in is higher on Google AI Mode than on ChatGPT Search in Slack Team Productivity Bots
Google AI ModeGoogle AI Mode30%ChatGPT SearchChatGPT Search8%
Sources AI cites
atlassian.com 41%Other sites 59%
- Owned41%
- Collaboration software for software, IT and business teams | Atlassian · 3% (opens in a new tab)
- Confluence | AI Workspace for Knowledge & Collaboration · 3% (opens in a new tab)
- Revolutionize IT Support with Jira Service Management | Atlassian · 2% (opens in a new tab)
- Jira | Project Management for the AI Era | Atlassian · 2% (opens in a new tab)
- Incident communication templates and examples | Atlassian · 2% (opens in a new tab)
- Service Collection Pricing: Free and Paid Plans | Atlassian · 1% (opens in a new tab)
- What are story points in Agile and how do you estimate them? | Atlassian · 1% (opens in a new tab)
- A better approach to on-call scheduling | Atlassian · 1% (opens in a new tab)
- Bug Tracking with Jira | Atlassian · 1% (opens in a new tab)
- Jira Service Management Features · 1% (opens in a new tab)
- 13%
- Estimate a work item | Jira Cloud | Atlassian Support · 1% (opens in a new tab)
- Understand data residency | Atlassian Support · 1% (opens in a new tab)
- Explore Jira Cloud plans | Atlassian Support · 1% (opens in a new tab)
- What is estimation in Jira? | Jira Cloud | Atlassian Support · 1% (opens in a new tab)
- What are story points? | Jira Cloud | Atlassian Support · <1% (opens in a new tab)
- How is ITIL used in Jira Service Management? | Jira Service Management Cloud | Atlassian Support · <1% (opens in a new tab)
- Connect GitHub Cloud to Jira | Atlassian Support · <1% (opens in a new tab)
- Find out more about the IT service management template | Jira Service Management Cloud | Atlassian Support · <1% (opens in a new tab)
- What is Jira Service Management? | Jira Service Management Cloud | Atlassian Support · <1% (opens in a new tab)
- What are plans in Jira Premium? | Jira Cloud | Atlassian Support · <1% (opens in a new tab)
- 3%
- Intelligent Story Point Estimation | Atlassian Marketplace · 1% (opens in a new tab)
- AI Story Point Estimator for Jira | Atlassian Marketplace · <1% (opens in a new tab)
- DeepSurface RiskAnalyzer | Atlassian Marketplace · <1% (opens in a new tab)
- Project Export & Backup | Atlassian Marketplace · <1% (opens in a new tab)
- AI Estimator | Atlassian Marketplace · <1% (opens in a new tab)
- Agile Estimate for Jira | Atlassian Marketplace · <1% (opens in a new tab)
- GitHub for Atlassian | Atlassian Marketplace · <1% (opens in a new tab)
- Intelligent Story Point Estimation | Atlassian Marketplace · <1% (opens in a new tab)
- EstimAI — AI Story Point Estimator | Atlassian Marketplace · <1% (opens in a new tab)
- Explore Marketplace solutions for Atlassian apps | Atlassian Marketplace · <1% (opens in a new tab)
- 3%
- How to Run a Retrospective With Confluence Whiteboards · <1% (opens in a new tab)
- How to do Retrospective in Teams | Microsoft Teams Tutorial #11 · <1% (opens in a new tab)
- How Do I Choose the Right Knowledge Base? (5 Tips) · <1% (opens in a new tab)
- Bugzilla, trac, Jira, Asana - March 10, 2023 · <1% (opens in a new tab)
- Best Project Tracking Software in 2026: From Lightweight Planners to Advanced Tools · <1% (opens in a new tab)
- Which roadmap tool Is best for your project? · <1% (opens in a new tab)
- Help Desk Software Ticketing System Explained in Less Than 60 Seconds · <1% (opens in a new tab)
- How PagerDuty Built AI Agents with LangGraph to ... · <1% (opens in a new tab)
- Jira Service Management Overview | Explained in 6 minutes - YouTube · <1% (opens in a new tab)
- What Is an IT Ticket System? Help Desk Ticketing Systems Explained · <1% (opens in a new tab)
- 2%
- Project management tools ranked + comparison table (2026 update) : r/projectmanagement · <1% (opens in a new tab)
- Could AI Improve Story Estimation? Your Thoughts Needed! · <1% (opens in a new tab)
- Miglior software di gestione dei progetti per il 2026? : r/projectmanagers · <1% (opens in a new tab)
- Opsgenie shutting down, looking for replacement. Suggestions? · <1% (opens in a new tab)
- Atlassian is killing Opsgenie and the JSM migration path nearly broke my team's on-call process. · <1% (opens in a new tab)
- Wake up Freshservice - Reddit · <1% (opens in a new tab)
- What's The Best Internal Chatbots For Employees? - Reddit · <1% (opens in a new tab)
- What’s everyone using for internal IT help desk / ticketing these days? · <1% (opens in a new tab)
- Best ITSM tools for 2026, what are people actually happy with · <1% (opens in a new tab)
- How can I automate triage with Jira tickets? · <1% (opens in a new tab)
- 2%
- Navigating Data Residency in Atlassian: Compliance... - Atlassian Community · 1% (opens in a new tab)
- 🌍 Data Residency: What is it and why it's so important · <1% (opens in a new tab)
- Worklogs in Jira: What You Get - and What’s Missing - Atlassian · <1% (opens in a new tab)
- AI-Powered Tools Transforming How Teams Work in Ji... - Atlassian Community · <1% (opens in a new tab)
- How AI Can Help Teams Estimate Smarter in Jira — T... - Atlassian Community · <1% (opens in a new tab)
- How to Create Gadgets from SLA Charts in Jira Dashboards · <1% (opens in a new tab)
- How to export issue history from Jira? · <1% (opens in a new tab)
- How To Set up a Two-Way Jira GitHub Integration · <1% (opens in a new tab)
- Introducing AI Backlog for Jira: FREE Promo Cod... · <1% (opens in a new tab)
- Get started with Assets in Jira Service Management... · <1% (opens in a new tab)
- 1%
- Best Product Management Solution Tools: 2026 Comparison and · <1% (opens in a new tab)
- OKR Management Software Compared: 5 Platforms Worth Switching To · <1% (opens in a new tab)
- Kanban Tool with Free Tier: 2026 Recommendations · <1% (opens in a new tab)
- Bug Tracking Tools Comparison: How to Choose the Right · <1% (opens in a new tab)
- Service Management Tools: A 2026 Comparison and Selection Guide · <1% (opens in a new tab)
- Service Management Tools Comparison: How to Choose the Right Fit · <1% (opens in a new tab)
- Task Management Tools in 2026: A Comparison and Selection · <1% (opens in a new tab)
- Top 10 Solutions to Replace Confluence: 2026 Selection Guide · <1% (opens in a new tab)
- Top 10 Tools to Replace Confluence: 2026 Selection Guide · <1% (opens in a new tab)
- Top Tools for AI Project Management with on-Premises · <1% (opens in a new tab)
- 1%
- Best Knowledge Management (KM) Software Reviews 2026 | Gartner Peer Insights · 1% (opens in a new tab)
- Best Hardware Asset Management Tools Reviews 2026 | Gartner Peer Insights · <1% (opens in a new tab)
- Top Azure DevOps Alternatives & Competitors 2026 | Gartner Peer Insights · <1% (opens in a new tab)
- Top Productivity Software Alternatives & Competitors 2026 · <1% (opens in a new tab)
The page AI cites most for Atlassian
