What AI says about AskNicely
Since Jul 5Updated Oct 27, 2026Based on 37,050 AI responses
Reviewed by Dimitry Apollonsky
AI summary
AskNicely is a customer experience platform designed to capture real-time feedback through Net Promoter Score and CSAT surveys. It is regularly recommended for teams needing to automate survey workflows and feed sentiment data back into customer success platforms.
2%
of AI answers about AskNicely and its rivals
The market map
Customer Feedback Survey SoftwareMentioned in
- #1tiedQualtricsMentioned in 50%Avg. position 5.8
- #1tiedSurvicateMentioned in 47%Avg. position 5.6
- #3tiedDelightedMentioned in 44%Avg. position 4.9
- #3tiedAskNicelyMentioned in 40%Avg. position 4.7
- #5SurveyMonkeyMentioned in 31%Avg. position 6.1
- #6tiedGainsightMentioned in 23%Avg. position 4.8
- #6tiedTypeformMentioned in 22%Avg. position 7.0
- #6tiedZendeskMentioned in 22%Avg. position 6.5
- #6tiedHubSpotMentioned in 22%Avg. position 7.7
- #6tiedMedalliaMentioned in 21%Avg. position 8.0
- #6tiedNicereplyMentioned in 20%Avg. position 5.0
- #12tiedSurveySparrowMentioned in 17%Avg. position 6.5
- #12tiedChurnZeroMentioned in 16%Avg. position 5.6
- #12tiedSimplesatMentioned in 15%Avg. position 5.1
Where AskNicely ranks in AI
- Customer Feedback Survey SoftwareAI picks Qualtrics and 1 more about as often50%#3 of 189tied · 40%
- Voice of Customer Feedback PlatformAI picks Canny and 1 more about as often39%#76 of 257tied · 1%
- Online Survey & Form Builder SoftwareAI picks Typeform most61%#122 of 326tied · <1%
- Voice of Customer Text Analytics PlatformsAI picks Chattermill and 2 more about as often38%#192 of 366tied · <1%
Topics where AI mentions AskNicely
- AI picks mostMentioned in
- We need to track how our customers feel about our product. What's the best NPS tool with workflow automation?on this questionAI picks AskNicely most85%
Excerpts where AskNicely appeared in the AI's answer
Google AI ModeOct 17, 2026, Google AI Mode AskNicely : Best for frontline service and daily operational workflows.
ChatGPTSep 18, 2026, ChatGPT Choose AskNicely instead if your main goal is a highly structured closed-loop customer-success process
- I'm a CSM looking for the best integrated solution for running customer satisfaction and NPS surveys.on this questionAI picks Survicate and 2 more about as often64%
Excerpts where AskNicely appeared in the AI's answer
Google AI ModeSep 20, 2026, Google AI Mode AskNicely — Best if you want frontline-ready workflows where low scores immediately trigger internal tasks, Slack alerts, or follow-up playbooks for the assigned CSM.
Google AI ModeSep 12, 2026, Google AI Mode AskNicely integrates deeply with CRMs and helpdesks (like Salesforce and Zendesk).
- Survey tool integrating with customer success platformsCustomer Feedback Survey Software64%Rank #3tied#3tied
- NPS and feedback software with roadmap integrationCustomer Feedback Survey Software4%Rank #23tied#23tied
- AI picks mostMentioned in
- We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?on this questionAI picks Delighted most64%
Excerpts where AskNicely appeared in the AI's answer
ChatGPTSep 24, 2026, ChatGPT AskNicely — a dedicated NPS platform with integrations that can push feedback into other systems; its strongest documented integration is Salesforce.
ChatGPTSep 16, 2026, ChatGPT AskNicely — particularly strong for this use case. It has native integrations with ChurnZero and ClientSuccess
- We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?on this questionAI picks Delighted and 1 more about as often64%
Excerpts where AskNicely appeared in the AI's answer
Google AI ModeOct 23, 2026, Google AI Mode AskNicely, Delighted (by Qualtrics), Survicate , and Qualtrics XM Platform
Google AI ModeOct 19, 2026, Google AI Mode AskNicely: Excellent for relationship-NPS and frontline team workflows.
- Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?on this questionAI picks Qualtrics and 1 more about as often50%
Excerpts where AskNicely appeared in the AI's answer
ChatGPTSep 28, 2026, ChatGPT For a customer-success team where NPS is a core operating metric: AskNicely.
Google AI ModeSep 16, 2026, Google AI Mode AskNicely or Retently are built explicitly around the Net Promoter workflow
- What's a good way to automate the collection and analysis of Net Promoter Score (NPS) feedback?on this questionAI picks HubSpot and 1 more about as often24%
Excerpts where AskNicely appeared in the AI's answer
Google AI ModeAug 25, 2026, Google AI Mode Tools like Delighted, Retently, or AskNicely plug directly into your CRM
Google AI ModeJul 24, 2026, Google AI Mode AskNicely shines in automating feedback loops for service-based businesses.
How AI describes AskNicely
Common descriptions
strong · specialized · automated · excellent · real-time feedback
Tone of AI’s statements about AskNicely
- Positive42%
- Neutral57%
- Mixed<1%
- Negative<1%
Question: We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?
Google AI ModeOct 23, 2026
AskNicely, Delighted (by Qualtrics), Survicate , and Qualtrics XM Platform
Google AI ModeOct 19, 2026
AskNicely: Excellent for relationship-NPS and frontline team workflows.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)
Question: We need to track how our customers feel about our product. What's the best NPS tool with workflow automation?
ChatGPTSep 18, 2026
Choose AskNicely instead if your main goal is a highly structured closed-loop customer-success process
ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
How prominently AI mentions AskNicely
Position in answers
- Named first22%
- 2nd or 3rd18%
- Later60%
Each engine’s share of its own answers across AskNicely’s markets
- ChatGPT2%
- Google AI Mode1%
Insights for AskNicely
Since Jul 5
Gap between platforms: The platform gap in Customer Feedback Survey Software narrowed
ChatGPTChatGPT48%Google AI ModeGoogle AI Mode32%
Sources AI cites
asknicely.com 41%Other sites 59%
- Your site41%
- AskNicely: Customer Experience Software (opens in a new tab) · 9%
- Customer Satisfaction (CSAT) Software: Real-Time Insights (opens in a new tab) · 7%
- NPS, CSAT & CX Integrations & API: Drive Growth with CX Data (opens in a new tab) · 5%
- NPS Software: Get Customer Loyalty with Real-Time Feedback (opens in a new tab) · 4%
- Salesforce NPS Integration: Automate CX Feedback (opens in a new tab) · 3%
- Net Promoter Score Software: 15 Best Tools 2026 (opens in a new tab) · 2%
- NPS Software - Real-Time Customer Feedback (opens in a new tab) · 2%
- HubSpot NPS Integration | AskNicely (opens in a new tab) · 1%
- Customer Survey Tools for Salesforce: Top Platforms & Features (opens in a new tab) · 1%
- Customer Survey Software (opens in a new tab) · 1%
- 2%
- All Third Party Integrations – AskNicely (opens in a new tab) · 1%
- All Third Party Integrations – AskNicely (opens in a new tab) · <1%
- Workflows Setup Guide – AskNicely (opens in a new tab) · <1%
- Integration Dashboards for Sharing Your Results with Your Organization – AskNicely (opens in a new tab) · <1%
- 2%
- 10 Best NPS Tools & Software Platforms in 2026 (opens in a new tab) · 1%
- Top 22 Customer Feedback Tools and Software Platforms in 2026 (opens in a new tab) · <1%
- 15 Best Customer Satisfaction Tools & Survey Software for 2026 (opens in a new tab) · <1%
- NPS Follow-Up Emails for Promoters, Passives & Detractors (With Examples) (opens in a new tab) · <1%
The page AI cites most for AskNicely
