Lucidchart vs Smaply: which does AI recommend?

Since May 31 · · ChatGPT and Google AI Mode

Based on 126 AI responses that name bothReviewed by

How we measure

When AI names both, it usually lists first. It recommends more often.

Head to head

Listed first when AI names both

LucidchartLucidchart: 21%SmaplySmaply: 79% (Smaply leads)

Recommended when named

LucidchartLucidchart: 81%
SmaplySmaply: 100% (Smaply leads)

Pick Smaply for

  • Collaborative journey mapping Usually
  • User journey maps and personas Usually

Topic by topic

is ahead in user journey mapping.

Smaply named more1

Smaply named more

Only Lucidchart is ranked in12

What people ask AI about Lucidchart and Smaply

leads for building and managing a customer journey map collaboratively, and for creating and sharing user journey maps and personas with a team.

Lucidchart listed firstSmaply listed first
  1. We need to map our entire customer journey from awareness to advocacy. What's the best customer journey mapping software for collaborative teams?Smaply often first
  2. What is the best tool for building and managing a customer journey map collaboratively?Smaply usually first
  3. What is the best tool for creating and sharing user journey maps and personas with my team?Smaply usually first
  4. We want to map out our entire customer journey. What's a good, collaborative journey mapping tool?Smaply usually first

Who AI mentions first

Lucidchart listed firstSmaply listed first

is listed first every month.

  1. JunLucidchart listed first: 24%Smaply listed first: 76%
  2. JulLucidchart listed first: 13%Smaply listed first: 88%
  3. AugLucidchart listed first: 24%Smaply listed first: 76%

Google AI Mode lists first more often than not, while ChatGPT Search usually lists it first and leans more strongly toward it.

  • Google AI ModeLucidchart listed first: 31%Smaply listed first: 69%
  • ChatGPTLucidchart listed first: 10%Smaply listed first: 90%

Sources AI cites

Lucidchart favouredNeither favouredSmaply favoured

Other brands AI mentions

and also appear in most of these answers.

BrandMentioned in
  1. Miro100%
  2. UXPressia95%
  3. Figma FigJam61%
  4. TheyDo36%
  5. Figma33%
  6. Mural21%
  7. Lucidspark18%
  8. FullStory7%
  9. Custellence6%
  10. Lucid5%
  11. Atlassian Confluence AI4%
  12. Amplitude3%

Lucidchart vs Smaply: common questions

Is Lucidchart better than Smaply?
Smaply leads for building and managing a customer journey map collaboratively, and for creating and sharing user journey maps and personas with a team.
Do ChatGPT and Google AI Mode recommend Lucidchart or Smaply?
Google AI Mode lists Smaply first more often than not, while ChatGPT Search usually lists it first and leans more strongly toward it.
What are the alternatives to Lucidchart and Smaply?
Miro and UXPressia also appear in most of these answers.
When is Smaply the better pick?
AI usually lists Smaply first for: Collaborative journey mapping; User journey maps and personas.

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