Freshworks vs HubSpot CRM: which does AI recommend?
· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
AI summary
Some answers recommend HubSpot CRM as a free option. When answers name both brands, they list HubSpot CRM first almost always.
Listed first when AI names both
FreshworksFreshworks: 5%HubSpot CRMHubSpot CRM: 95% (HubSpot CRM leads)
Recommended when named
FreshworksFreshworks: 78%
HubSpot CRMHubSpot CRM: 93% (HubSpot CRM leads)
Pick HubSpot CRM for
- Free CRM Almost always
- Low-cost CRM tiers with automation Almost always
- Affordable CRM with email integration Almost always
Topic by topic
Mentioned in, as a share of each topic’s answers
Freshworks named more13Within 2 points10HubSpot CRM named more29
Freshworks named more
- Affordable forecasting and quota managementFar ahead
- Customer success CRMClearly ahead
- CRM software with customer success support for small businessesClearly ahead
- CRM sales engagement toolsClearly ahead
- Support platform for chat and ticketsAhead
- Small business CRM automationAhead
HubSpot CRM named more
- User-friendly CRM for small sales teamsFar ahead
- Free CRM softwareFar ahead
- Quick CRM setupFar ahead
- Sales pipeline software for small teamsFar ahead
- Partner pipeline managementFar ahead
- Budget-friendly CRM with automation for startupsFar ahead
Within 2 points10
- CRM software with website chat integration
- Lightweight CRM for small sales teams
- CRM with native phone integration
- Sales CRM with forecasting and reporting
- CRM with role-based permissions and audit logs for compliance
- No-code chatbot builder
- CRM integration marketplace
- Lead scoring software
- Offline-capable CRM
- Self-service help center with AI search
Only Freshworks is ranked in12
- ITSM platform with faster deployment
- High-volume deal management
- Email tracking and inbox integration
- No-code AI agent for helpdesk integration
- Office asset tracking
- Sales pipeline management
- AI ticket reply drafting agents
- CRM onboarding and customer support
- AI-to-human handover
- Flexible call center subscriptions
- Knowledge base chatbot
- IT and development team support
Only HubSpot CRM is ranked in12
- Freelancer CRM setup
- Startup sales CRM
- Free B2B lead generation tools
- Manage sales pipeline for small creative agency
- Multi-brand CRM management
- Virtual phone for solopreneurs
- CRM for service businesses
- CRM for solo startup founder sales
- CRM with custom reporting
- CRM for PLG sales teams under 50 employees
- Integrated customer and financial software
- Agency multi-tenant management
What people ask AI about Freshworks and HubSpot CRM
HubSpot CRM is listed first almost always for choosing a free CRM and for affordable small-business CRMs that integrate with email platforms.
Freshworks listed firstHubSpot CRM listed first- which free crm should i use?HubSpot CRM almost always first
- For a startup on a tight budget, which free or low-cost CRM tiers still include automation like task reminders and basic workflows?HubSpot CRM almost always first
- What are the best affordable CRM options for small businesses that integrate with popular email platforms?HubSpot CRM almost always first
Who AI mentions first
HubSpot CRM is listed first every month.
- AugFreshworks listed first: 0%HubSpot CRM listed first: 100%
- SepFreshworks listed first: 0%HubSpot CRM listed first: 100%
- Oct, so farFreshworks listed first: 12%HubSpot CRM listed first: 88%
When answers name both brands, Google AI Mode and ChatGPT Search list HubSpot CRM first almost always; Google AI Mode leans more.
- ChatGPT SearchFreshworks listed first: 8%HubSpot CRM listed first: 92%
- Google AI ModeFreshworks listed first: 3%HubSpot CRM listed first: 97%
Sources cited in the comparisons
Also named alongside Freshworks and HubSpot CRM
Freshworks vs HubSpot CRM: common questions
- Is Freshworks better than HubSpot CRM?
- Some answers recommend HubSpot CRM as a free option. When answers name both brands, they list HubSpot CRM first almost always.
- Do ChatGPT and Google AI Mode recommend Freshworks or HubSpot CRM?
- When answers name both brands, Google AI Mode and ChatGPT Search list HubSpot CRM first almost always; Google AI Mode leans more.
- What are the alternatives to Freshworks and HubSpot CRM?
- AI most often names Pipedrive, Zoho CRM, Zoho and Bitrix24 in the same answers.
- When is HubSpot CRM the better pick?
- AI usually lists HubSpot CRM first for: Free CRM; Low-cost CRM tiers with automation; Affordable CRM with email integration.
