Delighted vs Survicate: which does AI recommend?

· ChatGPT Search and Google AI Mode

Based on every AI answer that names bothReviewed by

How we measure

AI summary

tends to be recommended as a survey home base and replacement for . But when answers name both, they list first more often than not.

Listed first when AI names both

DelightedDelighted: 61% (Delighted leads)SurvicateSurvicate: 39%

Recommended when named

DelightedDelighted: 60%
SurvicateSurvicate: 92% (Survicate leads)

Warned against · lower is better

DelightedDelighted: 29%
SurvicateSurvicate: 0% (Survicate leads)

Pick Delighted for

  • NPS platform integration Almost always

Topic by topic

Mentioned in, as a share of each topic’s answers

Delighted named more1Survicate named more4

Delighted named more

Survicate named more

Only Delighted is ranked in1

Only Survicate is ranked in1

What people ask AI about Delighted and Survicate

Delighted listed firstSurvicate listed first
  1. Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?Delighted often first
  2. We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?Delighted often first
  3. I'm a CSM looking for the best integrated solution for running customer satisfaction and NPS surveys.Delighted often first
  4. We need to track how our customers feel about our product. What's the best NPS tool with workflow automation?Leans Survicate
  5. We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?Delighted almost always first
  6. What's a good, affordable tool for creating and sending customer satisfaction (CSAT) surveys after a support ticket is closed?Delighted often first
  7. Who offers "voice of customer" (VoC) surveys that integrate directly into mobile apps?Delighted usually first

Who AI mentions first

Delighted listed firstSurvicate listed first

The lead changes hands from month to month. September is 's strongest month yet.

  1. JunDelighted listed first: 68%Survicate listed first: 32%
  2. JulDelighted listed first: 59%Survicate listed first: 41%
  3. AugDelighted listed first: 72%Survicate listed first: 28%
  4. SepDelighted listed first: 46%Survicate listed first: 54%

When answers name both, Google AI Mode and ChatGPT Search list first more often than not. Every engine leans to by about the same margin.

  • Google AI ModeDelighted listed first: 67%Survicate listed first: 33%
  • ChatGPT SearchDelighted listed first: 65%Survicate listed first: 35%

Sources cited in the comparisons

Delighted favouredNeither favouredSurvicate favoured

Also named alongside Delighted and Survicate

and appear in many of these answers, and appears in about half.

  1. Qualtrics49%
  2. AskNicely48%
  3. SurveyMonkey36%
  4. Refiner30%
  5. Medallia24%
  6. SurveySparrow22%
  7. Typeform22%
  8. Zonka Feedback22%
  9. Nicereply18%
  10. Gainsight18%
  11. Zendesk18%
  12. ChurnZero17%

Delighted vs Survicate: common questions

Is Delighted better than Survicate?
Survicate tends to be recommended as a survey home base and replacement for Delighted. But when answers name both, they list Delighted first more often than not.
Do ChatGPT and Google AI Mode recommend Delighted or Survicate?
When answers name both, Google AI Mode and ChatGPT Search list Delighted first more often than not. Every engine leans to Delighted by about the same margin.
What are the alternatives to Delighted and Survicate?
SurveyMonkey and Refiner appear in many of these answers, and Qualtrics appears in about half.
When is Delighted the better pick?
AI usually lists Delighted first for: NPS platform integration.

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