A warning about a brand may be volunteered or prompted by a buyer asking what to avoid. We wanted to distinguish those situations and see whether a warning means the brand is consistently rejected.
We examined reviewed brand statements in ChatGPT Search and Google AI Mode answers from May to October 2026. We compared ordinary prompts with prompts asking about avoidance, scams or legitimacy, and checked whether warned brands were recommended elsewhere in the same market.
When asked what to avoid, ChatGPT Search and Google AI Mode named a brand to avoid in 17.1% of answers, 3.9 times the 4.5% rate in ordinary answers. Datadog drew the most unprompted warnings, mostly about price, and 83% of warned brands were still recommended elsewhere in the same market.
Asked what to avoid, AI named a brand to avoid in 17.1% of answers
We define a warning as a statement in an AI answer that tells the reader not to use a brand for the stated need, or that warns about a risk of using it. An avoid-or-scam prompt is a prompt that asks the engine which options to avoid, which are scams, which are legitimate, or which have the fewest complaints.
On 32 avoid-or-scam prompts, ChatGPT Search and Google AI Mode named at least one brand with a warning in 287 of 1,674 reviewed answers, or 17.1%. About 5 in 6 answers to a direct request for brands to avoid did not name one.
We checked this a second way, by reading the answer text itself. In 418 of 1,827 answers, or 22.9%, a brand the answer mentioned appeared in an avoid, scam or caution line. The two methods agree within 6 points.
Answers that warned against at least one brand
- Avoid-or-scam, ChatGPT Search23.6%195 of 825
- Avoid-or-scam, Google AI Mode10.8%92 of 849
- Ordinary, ChatGPT Search6.2%32,542 of 522,647
- Ordinary, Google AI Mode2.7%14,576 of 537,008
Takeaway
Asking for a warning made one 3.9 times as likely as an ordinary prompt
An ordinary prompt is any other organic prompt in the index, such as a request for the best tool for a job. On 48,688 ordinary prompts, 47,118 of 1,059,655 reviewed answers, or 4.5%, carried at least one warning about a named brand. AI warns without being asked, but rarely.
Asking which brands to avoid lifted the rate to 17.1%, or 3.9 times the ordinary rate.
- ordinary answers with a warning
- 4.5%
47,118 of 1,059,655
- avoid-or-scam answers with a warning
- 17.1%
287 of 1,674
- avoid-or-scam rate vs ordinary rate
- 3.9x
Avoid answers named brands, but mostly as picks
The engines did not avoid the question by naming no one. Only 28 of 1,827 answers to avoid-or-scam prompts named no brand at all, so 98.5% named at least one brand.
Most of those answers gave general caution instead. 1,185 of 1,827 answers, or 64.9%, contained an avoid, scam or caution line. Only 22.9% put a named brand in one. One ChatGPT Search answer to a question about which mattress brands to avoid listed brands with clear warranty terms, then gave advice on reading a warranty instead of naming brands to skip.
- of avoid-or-scam answers named at least one brand
- 98.5%
1,799 of 1,827
- contained an avoid, scam or caution line
- 64.9%
1,185 of 1,827
- put a named brand in that line
- 22.9%
418 of 1,827
ChatGPT Search warned more often than Google AI Mode
In ordinary answers, ChatGPT Search included a warning in 6.23% of reviewed answers and Google AI Mode in 2.71%, a ratio of 2.3 to 1. On avoid-or-scam prompts the split was 23.6% to 10.8%. Our text check found that split reversed, at 21.6% and 24.1%, so the engine gap is firm only on ordinary prompts.
This runs against a widely cited BrightEdge result that Google AI Overviews was 44% more likely than ChatGPT to mention a brand negatively. That study measured different engines and any negative mention. On matched prompts, the current ChatGPT Search answers carried more explicit warnings than Google AI Mode answers.
Answers with at least one warning, by prompt type and engine
| Avoid or scam | ChatGPT Search | 825 | 195 | 23.64 |
| Avoid or scam | Google AI Mode | 849 | 92 | 10.84 |
| Ordinary | ChatGPT Search | 522,647 | 32,542 | 6.23 |
| Ordinary | Google AI Mode | 537,008 | 14,576 | 2.71 |
Datadog drew the most unprompted warnings, mostly about price
This leaderboard counts ordinary answers that warned against each brand. Datadog was warned against in 1,457 answers across 295 prompts. Of the 958 Datadog warnings with a classified reason, 769, or 80%, were about price or hidden fees.
Software and observability tools dominate the top of the list: ClickUp, Jira Software, Atlassian, Dynatrace and Splunk follow Datadog. The reasons differ. ClickUp, Jira Software and Atlassian were mostly warned about complexity and effort. Opsgenie warnings mostly said the product is discontinued or being retired, in 126 of 140 classified warnings. Ether (ETH), Solana and Bitcoin were warned about financial or volatility risk.
The top reason column shows the most common reason among warnings we could classify. The share column is that reason's share of those classified warnings.
Brands most often warned against in ordinary AI answers
Answers with a warning · Top 10 of 20
- Datadog1,457
- ClickUp850
- Jira Software494
- Atlassian461
- Dynatrace451
- Splunk374
- Notion301
- AWS299
- Opsgenie272
- BetterHelp253
Explore the data (20 rows)
| Datadog | 1,457 | 295 | 911 | 546 | Price or hidden fees | 80.3 |
| ClickUp | 850 | 122 | 775 | 75 | Complexity or effort | 87.4 |
| Jira Software | 494 | 88 | 349 | 145 | Complexity or effort | 87.9 |
| Atlassian | 461 | 149 | 205 | 256 | Complexity or effort | 63.1 |
| Dynatrace | 451 | 93 | 326 | 125 | Price or hidden fees | 78.4 |
| Splunk | 374 | 139 | 198 | 176 | Price or hidden fees | 74 |
| Notion | 301 | 131 | 237 | 64 | Complexity or effort | 63.3 |
| AWS | 299 | 186 | 160 | 139 | Price or hidden fees | 36.4 |
| Opsgenie | 272 | 116 | 192 | 80 | Discontinued or being retired | 90 |
| BetterHelp | 253 | 70 | 123 | 130 | Not a fit for the need | 69.7 |
| HubSpot | 246 | 141 | 155 | 91 | Price or hidden fees | 43.2 |
| Ether (ETH) | 233 | 95 | 136 | 97 | Financial or volatility risk | 45 |
| Solana | 223 | 70 | 144 | 79 | Financial or volatility risk | 53.4 |
| Slack | 220 | 117 | 115 | 105 | Reliability or quality | 30.2 |
| Asana | 219 | 108 | 146 | 73 | Price or hidden fees | 50 |
| PayPal | 213 | 68 | 97 | 116 | Price or hidden fees | 75.8 |
| New Relic | 206 | 89 | 80 | 126 | Price or hidden fees | 51.1 |
| Stripe | 203 | 92 | 73 | 130 | Price or hidden fees | 39.3 |
| Elasticsearch | 200 | 97 | 80 | 120 | Price or hidden fees | 62.1 |
| Bitcoin | 199 | 66 | 127 | 72 | Financial or volatility risk | 48.3 |
Warning rates ranged from 0% to 52% across avoid-or-scam prompts
Some avoid-or-scam prompts drew named warnings far more often than others. Among the 28 avoid-or-scam prompts with at least 30 reviewed answers, the share of answers that named a brand to avoid ran from 0% to 51.8%.
Questions about crypto yield platforms, real-money game sites, mattress warranties and payroll fees drew a named warning in 45% to 52% of answers. Questions about grounding sheets, red light therapy masks and money-transfer fees almost never did, even when the prompt used the word scam or legit.
No single brand on these prompts reached 30 warning answers, so the brand counts for this group are in the dataset only.
Avoid-or-scam prompts: highest and lowest warning rates
Share (%) · Top 10 of 12
- Which CeFi yield platforms are still trustworthy after FTX51.8%
- A trustworthy site to play chess or pool for real money46.3%
- Which mattress brands cover sagging, and which to avoid46%
- Which payroll vendors are transparent about add-on fees45.5%
- A simple token unlikely to be a rug pull or scam33.9%
- Legit apps to play mobile games for real money29.6%
- Which NFT marketplace guards against fake collections25.5%
- Which digital banks avoid surprise charges6.8%
- Legitimate online competition sites to win a car5.8%
- Remitly vs Western Union on rates and hidden fees3.9%
Explore the data (12 rows)
| Which CeFi yield platforms are still trustworthy after FTX | 56 | 29 | 51.8 |
| A trustworthy site to play chess or pool for real money | 54 | 25 | 46.3 |
| Which mattress brands cover sagging, and which to avoid | 50 | 23 | 46 |
| Which payroll vendors are transparent about add-on fees | 55 | 25 | 45.5 |
| A simple token unlikely to be a rug pull or scam | 59 | 20 | 33.9 |
| Legit apps to play mobile games for real money | 54 | 16 | 29.6 |
| Which NFT marketplace guards against fake collections | 55 | 14 | 25.5 |
| Which digital banks avoid surprise charges | 59 | 4 | 6.8 |
| Legitimate online competition sites to win a car | 52 | 3 | 5.8 |
| Remitly vs Western Union on rates and hidden fees | 152 | 6 | 3.9 |
| Are grounding sheets a scam, and which brands are best | 46 | 1 | 2.2 |
| Is red light therapy at home legit, and which mask to buy | 38 | 0 | 0 |
Price was the top reason for unprompted warnings, and scams were 4.7%
We sorted each warning into one reason using keyword rules on the warning's own wording. Rules classified 29,079 of 78,510 warnings in ordinary answers, or 37.0%. The rest gave no clear reason or a reason outside the list.
Among classified warnings, price or hidden fees led at 29.6%. Not a fit for the need followed at 24.6%, and complexity or effort at 16.9%. Scam, fraud or legal trouble accounted for 4.7%, and security or privacy for 1.1%.
Avoid-or-scam prompts produced a different mix. There, scam, fraud or legal trouble reached 19.6% of 285 classified warnings, about 4 times the ordinary share. Price led at 22.8% and reliability or quality followed at 21.8%.
Reasons for warnings in ordinary AI answers
- Price or hidden fees29.6%
- Not a fit for the need24.6%
- Complexity or effort16.9%
- Financial or volatility risk7.4%
- Reliability or quality6.2%
- Scam, fraud or legal trouble4.7%
- Discontinued or being retired3.6%
- Lock-in or cancellation2.7%
- New or unproven2.3%
- Security or privacy1.1%
- Customer service1.1%
Crypto warnings were about risk, and payments warnings about price
The reason mix depends on the market. In Payments, 54.2% of classified warnings were about price. In Blockchain and Cryptocurrency, 39.1% were about financial or volatility risk. In Health Care, 45.0% said the brand did not fit the need. In Software, complexity or effort reached 32.2%.
The table covers industry groups with at least 300 classified warnings in ordinary answers.
Warning reasons by industry group
Price (%) · Top 10 of 12
- Payments54.2%
- Data and Analytics48.5%
- Internet Services37%
- Software36.8%
- Information Technology33.7%
- Artificial Intelligence31.5%
- Commerce and Shopping31%
- Financial Services25.4%
- Blockchain and Cryptocurrency25.3%
- Consumer Goods24.5%
Explore the data (12 rows)
| Software | 4,425 | Price or hidden fees | 36.8 | 13.7 | 32.2 | 1.9 | 0.8 |
| Financial Services | 3,639 | Financial or volatility risk | 25.4 | 23.2 | 5.7 | 29 | 8.4 |
| Information Technology | 1,491 | Price or hidden fees | 33.7 | 21.2 | 23.8 | 0.9 | 2.4 |
| Data and Analytics | 918 | Price or hidden fees | 48.5 | 16.7 | 11.9 | 0.8 | 1.4 |
| Internet Services | 818 | Price or hidden fees | 37 | 31.5 | 11.2 | 3.4 | 0.5 |
| Artificial Intelligence | 739 | Price or hidden fees | 31.5 | 18.8 | 25.8 | 5.4 | 1.1 |
| Commerce and Shopping | 712 | Price or hidden fees | 31 | 26.3 | 12.9 | 1.1 | 8.8 |
| Hardware | 681 | Complexity or effort | 24.4 | 21.4 | 28.3 | 0.7 | 3.2 |
| Health Care | 520 | Not a fit for the need | 17.1 | 45 | 10.4 | 3.3 | 3.8 |
| Blockchain and Cryptocurrency | 430 | Financial or volatility risk | 25.3 | 18.1 | 1.6 | 39.1 | 5.1 |
| Payments | 373 | Price or hidden fees | 54.2 | 9.9 | 27.1 | 0 | 0 |
| Consumer Goods | 314 | Not a fit for the need | 24.5 | 38.9 | 7 | 0.3 | 0.6 |
Warnings were three times as likely as praise to sit next to a negative source, but this was rare
A checked source page is a page the answer cited that we also read for what it says about the same brand. Of 79,123 warnings, 93.4% came in answers that cited at least one page. Only 11,999, or 15.2%, had a checked source page about the warned brand.
Of those, 2,160, or 18.0%, had a source page that was negative about the brand. In a sample of positive statements, the same rate was 5.9%. Warnings were about three times as likely to have negative source support. Still, only 2.7% of all warnings had a negative source page we could match. Google AI Mode warnings had one more often than ChatGPT Search warnings, at 21.8% and 12.7% of checked warnings.
- of warnings had a checked source page about the brand
- 15.2%
11,999 of 79,123
- of those had a negative source page
- 18.0%
2,160 of 11,999
- same rate for positive statements
- 5.9%
1,188 of 20,177 sampled
- of all warnings had a matched negative source
- 2.7%
The two engines warned against the same brand on the same day in 7.7% of cases
We matched days when both engines answered the same prompt and both mentioned the same brand. In 17,476 of those brand-days, at least one engine warned against the brand. Both engines warned in 1,347, or 7.7%. In the other 92.3%, only one engine warned.
Agreement was still 2.4 times what chance would give: if the two engines warned independently, we would expect 573 shared warnings. ChatGPT Search supplied 11,125 of the 16,129 one-engine warnings, or 69.0%. Over the whole window, both engines warned at least once in 16.8% of the 22,178 prompt-and-brand pairs. BrightEdge found the two engines flagged different brands 73% of the time. On matched prompts and days, the gap is wider.
- of warned brand-days had a warning from both engines
- 7.7%
1,347 of 17,476
- agreement compared with chance
- 2.4x
1,347 vs 573 expected
- of one-engine warnings came from ChatGPT Search
- 69.0%
11,125 of 16,129
A warning came back in the next answer 12.2% of the time, 3.5 times the base rate
A repeat answer is the next reviewed answer to the same prompt on the same engine, usually the next day. After a warning, the next answer warned against the same brand again in 7,286 of 59,534 cases, or 12.2%. After a mention with no warning, the next answer warned against the brand in 3.5% of cases. A warning makes the next warning 3.5 times as likely, but most warnings do not repeat.
Warned brands also dropped out more often. The next answer named a warned brand again 40.8% of the time, against 64.9% for a brand mentioned without a warning. When the warned brand was named again, the warning repeated 30.0% of the time.
Within the next 7 repeat answers, 25.2% of warnings came back at least once, against 14.3% for unwarned mentions. On avoid-or-scam prompts, the next answer repeated the warning in 66 of 461 cases, or 14.3%.
Share of cases where the same brand was warned against again
- Next answer, after a warning12.2%7,286 of 59,534
- Next answer, after an unwarned mention3.5%17,286 of 490,835
- Within 7 answers, after a warning25.2%15,009 of 59,534
- Within 7 answers, after an unwarned mention14.3%69,976 of 490,835
83% of warned brands were still recommended elsewhere in the same market
A market is a group of related prompts in the public Parse index, such as Full-Stack Observability Platforms. We took each brand and market pair with at least 5 warning answers. In 1,516 of 1,820 pairs, or 83.3%, the same brand was recommended without reservation on another prompt in the same market. In 93.1%, it was also recommended without reservation in other answers to the same prompts that warned against it.
Datadog is the clearest case. It drew 649 warning answers in Full-Stack Observability Platforms and 5,424 recommendation answers on those same prompts. A warning in one answer is usually not a verdict on the brand.
Warned yet recommended: the largest cases
Warning answers · 10 results
- Datadog · Full-Stack Observability Platforms649
- Atlassian · Agile Project and Issue Management Software290
- Dynatrace · Full-Stack Observability Platforms228
- Notion · Agile Project and Issue Management Software154
- Monday · Agile Project and Issue Management Software124
- Asana · Agile Project and Issue Management Software108
- Lago · Subscription and Usage-Based Billing Platforms102
- New Relic · Full-Stack Observability Platforms75
- Wise · International Money Transfer Services70
- Grafana · Full-Stack Observability Platforms62
Explore the data (10 rows)
| Datadog | Full-Stack Observability Platforms | 649 | 5,424 | 1,502 |
| Atlassian | Agile Project and Issue Management Software | 290 | 1,175 | 809 |
| Dynatrace | Full-Stack Observability Platforms | 228 | 3,089 | 1,353 |
| Notion | Agile Project and Issue Management Software | 154 | 2,534 | 836 |
| Monday | Agile Project and Issue Management Software | 124 | 1,729 | 783 |
| Asana | Agile Project and Issue Management Software | 108 | 2,746 | 1,269 |
| Lago | Subscription and Usage-Based Billing Platforms | 102 | 2,500 | 1,083 |
| New Relic | Full-Stack Observability Platforms | 75 | 1,553 | 2,219 |
| Wise | International Money Transfer Services | 70 | 938 | 2,110 |
| Grafana | Full-Stack Observability Platforms | 62 | 2,025 | 3,043 |
Google AI Mode's warning rate doubled between July and September
We held the reviewing model fixed to rule out a change in how statements were labeled. With one reviewing model, the share of ordinary Google AI Mode answers with a warning rose from 1.52% in July to 3.04% in August and 3.87% in September. ChatGPT Search stayed between 5.07% and 6.50% from June to September.
The gap between the engines narrowed from 3.9 to 1 in July to 1.5 to 1 in September. We do not know the cause. October covers only six days.
Ordinary answers with a warning, by month
- ChatGPT Search
- Google AI Mode
Explore the data
| May 2026 | 4.85 | 2.99 |
| Jun 2026 | 5.07 | 1.77 |
| Jul 2026 | 5.87 | 1.52 |
| Aug 2026 | 6.5 | 3.04 |
| Sep 2026 | 5.69 | 3.87 |
| Oct 1-6 | 7.71 | 3.47 |
What we counted and what we left out
This AI warnings about brands study covers ChatGPT Search and Google AI Mode from May 24 to October 6, 2026, on organic prompts only. Earlier engines had too few reviewed statements for this cut. A reviewing model read each brand mention in each answer and labeled it. We counted a warning when the label said the brand was not recommended for the need, or carried a risk warning. In total, 79,123 warnings from 7,335,309 reviewed brand statements.
We picked the 32 avoid-or-scam prompts by hand from organic prompts that matched words such as avoid, scam, legit, trustworthy and complaints. We left out prompts where those words describe a feature, such as fraud prevention tools or avoiding burnout. The avoid-or-scam set is small, so we report it as rates and keep its brand counts in the dataset.
The reviewing model only sees brands the index recognizes. A warning about an unlisted seller, such as a classifieds site in a puppy-buying answer, is missed. That is why we checked the headline with a separate text method. Reason labels come from keyword rules and cover 37.0% of warnings in ordinary answers. Source checks cover only the 15.2% of warnings with a checked source page. Three reviewing models were used over the window, so the monthly trend uses one model only.
What this means for your brand
Track warnings, not only mentions. A brand can be recommended in most answers and still be one of the brands AI tells you to avoid in others. Datadog shows both at once.
Fix the reason the engines give. Price was the top reason in ordinary answers. Clear pricing pages and plain statements of who the product is for answer the two most common warnings. For brands in finance or crypto, address risk directly.
Check both engines, every week. Only 7.7% of warnings matched across engines on the same day, and 12.2% repeated in the next answer. One answer is not a trend.
How we measured
For this study of brands AI tells you to avoid, we analyzed 1,243,425 AI answers to 48,720 organic prompts on ChatGPT Search and Google AI Mode from May 24 to October 6, 2026. The answers held 7,335,309 reviewed brand statements, including 79,123 warnings about 15,280 brands. 32 of the prompts asked the engines which options to avoid, which are scams or which are legitimate.
- of avoid-or-scam answers named a brand to avoid
- 17.1%
287 of 1,674
- of ordinary answers warned against a brand
- 4.5%
47,118 of 1,059,655
- of warned brand-days had a warning from both engines
- 7.7%
1,347 of 17,476
- of warned brands were recommended elsewhere in the same market
- 83.3%
1,516 of 1,820 pairs
Get the data
Sources
- BrightEdge: Google AI Overviews more likely to criticize brands than ChatGPT · accessed October 6, 2026
- BrightEdge: When AI goes negative, how Google AI Overviews and ChatGPT handle brand criticism differently · accessed October 6, 2026
- MediaPost: ChatGPT more likely to criticize brands near purchase · accessed October 6, 2026