Data as of Oct 18, 2026Based on 2,033 AI responses
Reviewed by Dimitry Apollonsky
AI summary
RingCentral holds a clear lead, frequently recommended for enterprise call routing, international calling, and remote team management. For non-technical administrators seeking plug-and-play setup, Ooma Office is the usual answer.
Rank and Mentioned in · since Jul 5
| # | Brand | Recommended for | Mentioned in |
|---|---|---|---|
| 1 | recommended for complex call routing and large mobile workforces | recommended for complex call routing and large mobile workforces | 56% |
| 2 | recommended for reliable customer support, shared numbers, and connection failover | recommended for reliable customer support, shared numbers, and connection failover | 46% |
| 3 | recommended for low per-seat pricing and native video meeting integration | recommended for low per-seat pricing and native video meeting integration | 39% |
| 4 | recommended for built-in artificial intelligence transcription and call coaching | recommended for built-in artificial intelligence transcription and call coaching | 37% |
| 5 | recommended for global enterprises needing multi-site setups and international calling | recommended for global enterprises needing multi-site setups and international calling | 25% |
| 6 | recommended for startups needing shared team inboxes on mobile devices | recommended for startups needing shared team inboxes on mobile devices | 19% |
| 7 | recommended for plug-and-play simplicity and budget-conscious small offices | recommended for plug-and-play simplicity and budget-conscious small offices | 16% |
| 8 | recommended for basic call forwarding to personal mobile phones | recommended for basic call forwarding to personal mobile phones | 16% |
| 9 | recommended for low-cost virtual numbers integrated with Google Workspace | recommended for low-cost virtual numbers integrated with Google Workspace | 15% |
| 10 | recommended for enterprise georouting and multi-department administrative controls | recommended for enterprise georouting and multi-department administrative controls | 12% |
| 11 | 11% | ||
| 12 | 10% | ||
| 13 | 9% | ||
| 14 | 8% | ||
| 15 | 8% |
Week of Aug 31–Sep 6 · Since Jul 5
Widest split: 8x8, 38% on ChatGPT Search and 10% on Google AI Mode.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| RingCentral | 63% | 47% | |
| Nextiva | 43% | 46% | |
| Zoom Phone | 47% | 30% | |
| Dialpad | 36% | 37% | |
| 8x8 | 38% | 10% | |
| OpenPhone | 10% | 26% | |
| Ooma Office | 12% | 19% | |
| Grasshopper | 13% | 18% | |
| Google Voice | 15% | 15% | |
| RingCentral RingEX | 11% | 13% |
| AI engine | Leading brand |
|---|---|
| RingCentral | |
| Nextiva |
44% of citations point at the ranked brands’ own sites. youtube.com, reddit.com, forbes.com are the most-cited sites outside the ranked brands’ own domains.
Market map
Mentioned in · since Jul 5
Leading brands by topic
How can I get my business phone number?
best voip phone systems for online stores
best voip phone systems for small businesses
For a startup expecting rapid growth, which VoIP platforms scale gracefully from a handful of users to hundreds without major reconfiguration?
What is the best business phone system (VoIP)?
As a founder minimizing complexity, which VoIP solutions offer simple, out-of-the-box configurations suitable for non-technical admins?
For a business with multiple brands, which VoIP systems support separate caller IDs, greetings, and routing for each brand?
How should a business evaluate call analytics and reporting capabilities across different VoIP/UC vendors?
For a distributed field service company, which VoIP solutions make it easiest to route calls based on location or schedule?
What's a good, shared phone system that allows us to have a single support number with a professional greeting?
For a multi-location retail business, which VoIP systems best handle centralized call routing while still supporting local numbers?
which business phone plans exist for my company?
What's a reliable, high-quality business VoIP phone system for a remote team?
The 5 brands that lead or place most often
| Topic | RingCentral | Nextiva | Zoom | Grasshopper | Zoom Phone |
|---|---|---|---|---|---|
| Led by RingCentral 3 | |||||
Our internet connection is spotty, so I need a business VoIP service that automatically switches to a backup or forwards calls to mobile when the connection drops.
What are some business VoIP options that are easy to set up for someone without IT experience, like plug-and-play or guided interfaces?
As a solopreneur, what should I be looking for when shopping for a virtual phone solution?
What is the best desk phone?
As a startup planning to add new offices, which VoIP platforms support easy geographic expansion without new hardware investment?
As a budget-conscious SMB, which VoIP vendors offer the best value when factoring in phones, licenses, and ongoing support?
I need a business phone line that can forward to my cell. What are the best business phones or VoIP services?
We need a simple, affordable way to get a business phone number that can ring on our mobile phones.
How should an SMB compare self-service VoIP setup vs engaging a managed service provider to implement and support UC tools?
For a 10-person remote team, which business VoIP provider offers the best mix of call quality, video conferencing, and reasonable per-seat pricing?
How should a business compare long-term contract discounts against the flexibility of month-to-month VoIP subscriptions?
As a startup evaluating two similar platforms, which factors—speed, reliability, mobile UX, integrations—are most critical to consider?
I'm looking for a way to offer phone support. What's the best business phone system (VoIP) that works on mobile devices?
For a firm comparing two VoIP vendors with similar pricing, which technical and support factors should be the deciding tie-breakers?
How should a firm choose between a VoIP provider bundled with internet service vs an independent VoIP vendor?
How should a business compare quality-of-service (QoS) options and network requirements before choosing a VoIP provider?
For a company with many mobile workers, which VoIP systems have the most robust mobile apps and support for bring-your-own-device?
How can an SMB estimate five-year total cost, including licenses, phones, and support, when evaluating multiple VoIP solutions?
How should a business compare desktop app usability and learning curve across leading VoIP/UC systems?
How should a company compare VoIP providers’ support responsiveness and channels (phone, chat, email) before committing?
How should a business compare VoIP providers based on uptime SLAs and documented reliability for mission-critical operations?
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| Call routing by location and schedule | Not named | Not named |
| Geographic expansion voip | Not named |
| Led by Nextiva 3 | |||||
| Multi-department call routing | |||||
| Voip failover for unreliable internet | |||||
| Business phone and support | Not named | ||||
| Led by Zoom 2 | |||||
| Business voip and video conferencing | Not named | Not named | |||
| Startup voip scaling | Not named | ||||
| Led by Grasshopper 1 | |||||
| Virtual phone for solopreneurs | Not named | ||||
| Led by Zoom Phone 1 | |||||
| International calling rates and quality | Not named | ||||
| Led by other brands 3 | |||||
| Simple voip setup for non-technical admins | Not named | ||||
| Business phone numbers | |||||
| Small business voip phone system | Not named | Not named | |||
leads second or third named lowerblank: not named