Managed IT & Security Services | Parse

Managed IT & Security Services in AI answers

Data as of Oct 18, 2026Based on 112 AI responsesReviewed by Dimitry Apollonsky

AI summary

Microsoft holds a narrow lead over Microsoft 365 Apps in discussions of managed service providers. Recommendations consistently center on Microsoft across both help desk outsourcing and security comparisons.

Most-mentioned brands

Rank and Mentioned in · since Jul 8

#	Brand	Recommended for	Mentioned in
1	Ntiva 31%		31%
2	Dataprise 29%		29%
3	Rippling 21%		21%
4	Microsoft 15% core software environments evaluated during service provider selection	core software environments evaluated during service provider selection	15%
5	Iru 13%		13%
6	GoWorkWize 13%		13%
7	Deel ITDeel product line 11%		11%
8	Integris 11%		11%
9	TeamLogic IT 10%		10%
10	Jamf 9%		9%
11	Microsoft 365 Business PremiumMicrosoft product line 8%		8%
12	Electric 7%		7%
13	CMIT Solutions 7%		7%
14	NexusTek 7%		7%
15	CorsicaTech 7%		7%
16	JumpCloud 7%		7%
17	Microsoft 365 AppsMicrosoft product line 5% productivity suites managed by outsourced help desk teams	productivity suites managed by outsourced help desk teams	5%
18	ServiceNow 5% enterprise service management platforms supported by external providers	enterprise service management platforms supported by external providers	5%
19	Microsoft 365Microsoft product line 5%		5%
20	Huntress 4%		4%
21	Cortavo 4%		4%
22	Rackspace TechnologyOwned by Apollo Global Management 4%		4%
23	Cybersecurity and Infrastructure Security Agency (CISA)Owned by Federal Government of the United States 4% security guidelines used to evaluate national and local providers	security guidelines used to evaluate national and local providers	4%
24	Zendesk 4% ticketing systems evaluated when outsourcing internal help desk support	ticketing systems evaluated when outsourcing internal help desk support	4%
25	VC3 4%		4%
26	All Covered 4%		4%
27	Konica Minolta 4%		4%
28	GroWrk 4%		4%
29	Kyndryl 4%		4%
30	National Institute of Standards and Technology (NIST)Owned by U.S. Department of Commerce 3% framework benchmarks cited when assessing security provider expertise	framework benchmarks cited when assessing security provider expertise	3%
31	Atlassian 3% service desk and collaboration tooling for outsourced technical teams	service desk and collaboration tooling for outsourced technical teams	3%
32	Connectwise 3% specialized software used by external providers managing client infrastructure	specialized software used by external providers managing client infrastructure	3%
33	Microsoft TeamsMicrosoft product line 3% communication tools integrated into outsourced help desk workflows	communication tools integrated into outsourced help desk workflows	3%
34	Slack · slack.comOwned by Salesforce 3% chat platforms referenced for communication with external support providers	chat platforms referenced for communication with external support providers	3%
35	Microsoft Entra Connect SyncMicrosoft product line 3%		3%
36	NTT Data 3%		3%
37	Esevel 3%		3%
38	Firstbase 3%		3%
39	NinjaOne 3%		3%
40	Aldridge 3%		3%
41	Cisco 2%		2%
42	Google WorkspaceAlphabet product line 2%		2%
43	AWSAmazon product line 2%		2%
44	Apple 2%		2%
45	Synoptek 2%		2%
46	Xantrion 2%		2%
47	Navisite 2%		2%
48	Wipro 2%		2%
49	Corsica 2%		2%
50	Presidio 2%		2%
51	Microsoft DefenderMicrosoft product line 2%		2%
52	Cognizant 2%		2%
53	DXC Technology 2%		2%
54	Insight 2%		2%
55	MilesIT 2%		2%
56	Exigent 2%		2%
57	TechMD 2%		2%
58	Okta 2%		2%
59	Jamf ProJamf product line 2%		2%
60	Microsoft Defender for BusinessMicrosoft product line 2%		2%
61	CrowdStrike 1%		1%
62	Clutch 1%		1%
63	Single Point of Contact 1%		1%
64	Jira SoftwareAtlassian product line 1%		1%
65	Microsoft AzureMicrosoft product line 1%		1%
66	AICPA & CIMA 1%		1%
67	Arctic Wolf 1%		1%
68	Alcala Consulting 1%		1%
69	Secureworks 1%		1%
70	Slack · salesforce.comSalesforce product line 1% chat platforms referenced for communication with external support providers	chat platforms referenced for communication with external support providers	1%
71	IT Glue 1%		1%
72	Deel 1%		1%
73	Consilien 1%		1%
74	Google CloudAlphabet product line 1%		1%
75	NIST Computer Security Resource CenterU.S. Department of Commerce product line 1%		1%
76	Mosyle 1%		1%
77	Buchanan 1%		1%
78	Compass MSP 1%		1%
79	Hofy 1%		1%
80	CDW 1%		1%
81	ATSG 1%		1%
82	Digacore 1%		1%
83	Lockbaud 1%		1%
84	Cognizant SoftvisionCognizant product line 1%		1%
85	CyberDuo 1%		1%
86	Red River 1%		1%
87	Google Cloud Identity PlatformAlphabet product line 1%		1%
88	Thrive Learning 1%		1%
89	ePlus 1%		1%
90	Zayo 1%		1%
91	Business Standard 1%		1%
92	Microsoft IntuneMicrosoft product line 1%		1%
93	TPx 1%		1%
94	Logicalis 1%		1%
95	Fortinet 1%		1%
96	Expedient 1%		1%
97	allwhere 1%		1%
98	quipteams 1%		1%
99	Tequipy 1%		1%
100	CloudTango 1%		1%

Recommendations by AI engine

ChatGPT SearchGoogle AI Mode

Widest split: Microsoft, 15% on ChatGPT Search and 8% on Google AI Mode.

Mentioned in on each AI engine, by brand
Brand	ChatGPT Search	Google AI Mode
Microsoft	15%	8%
Integris	Outside ChatGPT Search's top 25	3%
Microsoft 365 Apps	10%	6%
ServiceNow	Outside ChatGPT Search's top 25	17%
Microsoft 365	Outside ChatGPT Search's top 25	3%
Huntress	Outside ChatGPT Search's top 25	8%
Cybersecurity and Infrastructure Security Agency (CISA)	10%	Outside Google AI Mode's top 25
Zendesk	Outside ChatGPT Search's top 25	11%
National Institute of Standards and Technology (NIST)	8%	Outside Google AI Mode's top 25
Atlassian	Outside ChatGPT Search's top 25	8%

Managed IT & Security Services in AI answers

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