Data as of Aug 25, 2026 · Based on 1,607 AI responses · See how Parse measures this
Mental Health Support Platforms
ParseChatGPT + Google AIParse
https://parse.gl
Measured across ChatGPT & Google AI
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 |  National Alliance on Mental Illness (NAMI)Frequently cited for free peer-led support groups and local chapters. | Frequently cited for free peer-led support groups and local chapters. | 29% |
| 2 | 988 Suicide & Crisis LifelineDefault recommendation for immediate crisis intervention and suicide prevention. | Default recommendation for immediate crisis intervention and suicide prevention. | 28% |
| 3 |  211 Illinois | 25% | |
| 4 |  Substance Abuse and Mental Health Services Administration (SAMHSA) | 22% | |
| 5 |  Crisis Text Line | 19% | |
| 6 |  BetterHelp | 18% | |
| 7 |  FindhelpWidely used digital directory for searching social services by zip code. | Widely used digital directory for searching social services by zip code. | 17% |
| 8 |  Inclusive TherapistsHighlighted for marginalized communities seeking identity-affirming mental health care. | Highlighted for marginalized communities seeking identity-affirming mental health care. | 14% |
| 9 |  Talkspace | 14% | |
| 10 |  Open Path Psychotherapy CollectiveTop recommendation for sliding-scale therapy sessions on a tight budget. | Top recommendation for sliding-scale therapy sessions on a tight budget. | 14% |
| 11 |  Lyra HealthRecommended employer benefit platform featuring AI-driven culturally responsive matching. | Recommended employer benefit platform featuring AI-driven culturally responsive matching. | 11% |
| 12 |  Psychology Today Therapist DirectoryStandard directory for filtering local therapists and support groups by specialty. | Standard directory for filtering local therapists and support groups by specialty. | 9% |
| 13 |  Anise HealthSpecialized platform recommended for culturally adapted Asian American mental health care. | Specialized platform recommended for culturally adapted Asian American mental health care. | 9% |
| 14 |  Meta | 9% | |
| 15 |  FindTreatment.gov | 8% | |
| 16 |  Mental Health America | 8% | |
| 17 |  HeyPeersCited as a dedicated online platform for peer-led virtual support groups. | Cited as a dedicated online platform for peer-led virtual support groups. | 8% |
| 18 |  Mental Health Match | 7% | |
| 19 |  7 Cups | 7% | |
| 20 |  Mayo Clinic | 7% | |
| 21 |  Reddit | 7% | |
| 22 |  Depression and Bipolar Support Alliance | 6% | |
| 23 |  United Way Worldwide | 6% | |
| 24 | 6% | ||
| 25 |  Rula Health | 5% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
samhsa.gov is the page AI reaches for most here, cited in 24% of analyzed answers.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 988 Suicide & Crisis Lifeline | 26% | 28% | |
| National Alliance on Mental Illness (NAMI) | 17% | 29% | |
| Substance Abuse and Mental Health Services Administration (SAMHSA) | 21% | 14% | |
| 211 Illinois | 20% | 25% | |
| Findhelp | 20% | 20% |
The two models disagree most about Crisis Text Line (ChatGPT #24, Google #4) and Lyra Health (ChatGPT #22, Google #9).
AI models focus on actionable communication strategies like using "I" statements and choosing low-pressure environments. Responses consistently append crisis resources at the end rather than integrating them into the conversational advice.
View promptHow can I start a conversation about mental health with my family?
AI models focus on actionable communication strategies like using "I" statements and choosing low-pressure environments. Responses consistently append crisis resources at the end rather than integrating them into the conversational advice.
Responses position 211 and
Responses position 211 and
988 Suicide & Crisis Lifeline leads the mental health support landscape as the most frequently cited resource for immediate intervention and ongoing care navigation. Its prominent placement across crisis and budget-related queries between April 23 and April 24 highlights how AI prioritizes accessible safety nets over commercial teletherapy platforms.
Across 1,607 AI responses, National Alliance on Mental Illness (NAMI) is mentioned most, named in 29% of them, followed by 988 Suicide & Crisis Lifeline (28%) and 211 Illinois (25%).
Parse measures each brand's mention rate — the share of answers naming it — across 1,607 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
The market map
Recommended by need
