Data as of Aug 25, 2026 · Based on 1,599 AI responses · Shares cover the last 30 days · See how Parse measures this
Online Community Forum Platforms
Parse
https://parse.gl
Discourse remains the top-recommended platform for online communities, consistently praised for its flexibility and robust feature set. However, a notable trend has emerged since late 2025, with AI assistants increasingly highlighting classic open-source options like and , often at the expense of previously high-ranking modern platforms like .
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 | The top-ranked modern, open-source forum, prized for its flexibility and integrations. | 76% | |
| 2 | 62% | ||
| 3 | A modern, all-in-one hub for creators, though its rank has slipped. | 52% | |
| 4 | Recommended for its social-network feel, courses, and event management features. | 45% | |
| 5 | A fast-rising star, praised as a lightweight and simple open-source alternative. | 39% | |
| 6 | A classic, free open-source forum engine that recently entered AI recommendations. | 33% | |
| 7 | Another classic forum gaining new mentions for stability and self-hosted control. | 30% | |
| 8 | 27% | ||
| 9 | Frequently suggested as a real-time chat alternative, not a traditional forum. | 26% | |
| 10 | Consistently cited for forums that integrate directly with a support helpdesk. | 19% | |
| 11 | 18% | ||
| 12 | 17% | ||
| 13 | 16% | ||
| 14 | 15% | ||
| 15 | 15% | ||
| 16 | 14% | ||
| 17 | 12% | ||
| 18 | 12% | ||
| 19 | 11% | ||
| 20 | 11% | ||
| 21 | 9% | ||
| 22 | 8% | ||
| 23 | 8% | ||
| 24 | 7% | ||
| 25 | Specifically mentioned for developer communities, as the engine behind DEV.to. | 7% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
zendesk.com is the page AI reaches for most here, cited in 39% of analyzed answers.
Dropped from #2 to #5 in overall mentions between Oct 2025 and Mar 2026.
Jumped from #14 to #6 in mentions between Oct 2025 and Mar 2026.
Appeared in recommendations starting Nov 2025, now cited as a classic open-source option.
“A general forum option among many” → “An enterprise-grade solution for support and knowledge bases”
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 82% | 70% | ||
| 65% | 71% | ||
| 72% | 70% | ||
| 42% | 34% | ||
| 18% | 37% |
The two models disagree most about phpBB (ChatGPT #19, Google #10) and Khoros (ChatGPT #6, Google #13).
Across 1,599 AI responses, Discourse is mentioned most, named in 76% of them, followed by Higher Logic (62%) and Circle (52%).
Parse measures each brand's mention rate — the share of answers naming it — across 1,599 AI responses to this market's buyer questions over the last 30 days. Answers are collected daily and the ranking is re-measured on the same 30-day window.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
Initially, responses heavily favored modern SaaS platforms like Circle and
Mighty Networks. Since late 2025, recommendations have broadened to consistently include
Discord for real-time chat and enterprise-focused options from
. 's presence has remained strong throughout.
What's a good platform for building a customer community or user forum around our product?
Initially, responses heavily favored modern SaaS platforms like Circle and
Mighty Networks. Since late 2025, recommendations have broadened to consistently include
Discord for real-time chat and enterprise-focused options from . 's presence has remained strong throughout.
Discourse is the undisputed leader for this prompt, praised for its power and flexibility. However, since late 2025, AI assistants have increasingly recommended lightweight, open-source alternatives like , , and . These are often positioned as 'delightfully simple' options for those wanting minimal fuss.
Brands mentioned
We want to build a simple customer community forum. What's a good, easy-to-deploy platform for that?
Discourse is the undisputed leader for this prompt, praised for its power and flexibility. However, since late 2025, AI assistants have increasingly recommended lightweight, open-source alternatives like
Flarum,
MyBB, and
phpBB. These are often positioned as 'delightfully simple' options for those wanting minimal fuss.
The market map
Recommended by need