What AI says about Userback
Since Jul 5Updated Oct 28, 2026Based on 12,387 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Userback is a user feedback platform that collects in-app feedback, bug reports, and feature requests using session replays, screen annotations, and video recordings. It comes up when product teams look to capture visual bug reports from non-technical users and collect targeted in-app feedback that connects to project management tools.
1%
of AI answers about Userback and its rivals
The market map
Voice of Customer Feedback PlatformMentioned in
- #1tiedCannyMentioned in 39%Avg. position 3.3
- #1tiedProductboardMentioned in 35%Avg. position 4.4
- #3tiedQualtricsMentioned in 22%Avg. position 4.5
- #3tiedPendoMentioned in 22%Avg. position 4.7
- #3tiedEnterpretMentioned in 22%Avg. position 6.0
- #3tiedSurvicateMentioned in 22%Avg. position 4.7
- #3tiedMedalliaMentioned in 20%Avg. position 4.4
- #3tiedFeaturebaseMentioned in 20%Avg. position 5.7
- #9tiedChattermillMentioned in 15%Avg. position 5.4
- #9tiedUserVoiceMentioned in 14%Avg. position 6.0
- #9tiedRefinerMentioned in 13%Avg. position 4.3
- #12tiedUserpilotMentioned in 12%Avg. position 3.9
- #12tiedSprigMentioned in 11%Avg. position 4.4
- #12tiedHotjarMentioned in 11%Avg. position 7.1
- #15tiedUserbackMentioned in 7%Avg. position 5.2
Where Userback ranks in AI
- Voice of Customer Feedback PlatformAI picks Canny and 1 more about as often39%#15 of 257tied · 7%
- Website Builder and Blogging PlatformsAI picks WordPress.com and 2 more about as often48%#26 of 94tied · 3%
- Product Analytics and Session ReplayAI picks PostHog most53%#28 of 315tied · 4%
- Digital Asset Management SoftwareAI picks Bynder most51%#55 of 424tied · 1%
- Agile Project and Issue Management SoftwareAI picks Linear most56%#155 of 251tied · <1%
Topics where AI mentions Userback
- User feedback and request management tool with project management integrationVoice of Customer Feedback Platform17%Rank #6tied#6tied
- AI picks mostMentioned in
- I need a tool that lets us collect in-app feedback from our software users at specific moments.on this questionAI picks Survicate and 2 more about as often30%
Excerpts where Userback appeared in the AI's answer
ChatGPTSep 20, 2026, ChatGPT Userback — useful if your feedback is a mix of surveys, bug reports, feature requests, and screenshots; its mobile SDK can trigger surveys from points in the app.
Google AI ModeAug 27, 2026, Google AI Mode Userback : Best for behavioral-triggered micro-surveys combined with deep visual context.
- We need to capture and analyze user feedback directly in our app. What's the best in-app feedback tool?on this questionAI picks Survicate most17%
Excerpts where Userback appeared in the AI's answer
ChatGPTSep 12, 2026, ChatGPT Userback — best if feedback includes screenshots, bugs, and technical context.
Google AI ModeJul 26, 2026, Google AI Mode Userback (Best for Visual Feedback): Excellent for web and mobile apps where visual context is key.
- AI picks mostMentioned in
- What is the best bug reporting tool that allows non-technical users to easily submit reports with screen recordings and console logs?on this questionAI picks Marker and 1 more about as often48%
Excerpts where Userback appeared in the AI's answer
Google AI ModeAug 27, 2026, Google AI Mode Userback : Excellent for product teams and agencies managing client feedback.
Google AI ModeAug 19, 2026, Google AI Mode Userback : A fantastic all-in-one visual feedback and bug reporting widget.
- Bug tracking software for QA engineersAgile Project and Issue Management Software2%Rank #40tied#40tied
- AI picks mostMentioned in
- I need a platform for running user acceptance testing (UAT) that makes it easy for stakeholders to leave targeted feedback.on this questionAI picks UserSnap and 1 more about as often49%
Excerpts where Userback appeared in the AI's answer
- What is the best tool for running user acceptance testing (UAT) and collecting targeted feedback from stakeholders?on this questionAI picks BugHerd most21%
Excerpts where Userback appeared in the AI's answer
ChatGPTSep 16, 2026, ChatGPT If your goal is specifically UAT with known stakeholders/customers, targeted feedback, and actionable issue tracking, I’d look first at Userback.
Google AI ModeJul 22, 2026, Google AI Mode Userback : A highly popular choice for in-context, visual feedback and bug reporting
- What's a reliable, easy-to-use bug reporting tool for our QA team that includes screen recording?on this questionAI picks Jam and 2 more about as often32%
Excerpts where Userback appeared in the AI's answer
Google AI ModeSep 4, 2026, Google AI Mode Userback : An easy-to-use visual feedback and bug tracking platform featuring video screen recording with audio, console logs, and user session data designed to simplify QA workflows.
Google AI ModeAug 27, 2026, Google AI Mode Userback : A comprehensive visual bug reporting and user feedback tool. It features robust video and screen recordings, session replays, console logs, and user journey tracking
How AI describes Userback
Common descriptions
excellent · visual feedback · ideal · great · ⭐⭐⭐⭐⭐ · comprehensive
Tone of AI’s statements about Userback
- Positive64%
- Neutral35%
- Mixed0%
- Negative1%
Question: We need to survey users. What platform allows us to trigger NPS surveys strictly after a user completes a specific task?
ChatGPTOct 18, 2026
My top recommendations are Userpilot, Userflow, PostHog, and Userback.
ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Question: I need a tool that lets us collect in-app feedback from our software users at specific moments.
Google AI ModeAug 27, 2026
Userback : Best for behavioral-triggered micro-surveys combined with deep visual context.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)
Question: I need a platform for running user acceptance testing (UAT) that makes it easy for stakeholders to leave targeted feedback.
ChatGPTSep 22, 2026
Userback — A broader feedback platform with annotated screenshots, video, session replay, targeted in-app surveys, and integrations with tools such as Jira and Linear.
ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
How prominently AI mentions Userback
Position in answers
- Named first6%
- 2nd or 3rd31%
- Later63%
Each engine’s share of its own answers across Userback’s markets
- ChatGPT1%
- Google AI Mode2%
Compare Userback
Sources AI cites
userback.io 59%Other sites 41%
- Your site59%
- Userback: Your #1 User Feedback Software (opens in a new tab) · 21%
- Visual Bug Reporting Tool for Development Teams · Userback (opens in a new tab) · 9%
- User Acceptance Testing (UAT) Tool | Userback (opens in a new tab) · 5%
- 10 Best Bug Tracking Tools For Software Teams in 2026 (opens in a new tab) · 4%
- Visual Bug Tracking Tool for Faster Issue Resolution (opens in a new tab) · 4%
- Userback Features | Powerful User Feedback Tools (opens in a new tab) · 2%
- 6 Best In-App Feedback Tools For Collecting User Feedback (opens in a new tab) · 2%
- Streamlined User Feedback Management Tool · Userback (opens in a new tab) · 1%
- Public Roadmaps · Enhance Transparency with Userback (opens in a new tab) · 1%
- Best Customer Feedback Software Combining Bugs & Feature Requests (opens in a new tab) · 1%
- 6%
- Best Practices to Collect More Feedback with Userback | Help Center (opens in a new tab) · 2%
- Best Practices for Developers in Userback | Help Center (opens in a new tab) · 2%
- Getting the Most Out of Userback | Help Center (opens in a new tab) · 1%
- Userback Mobile SDK | Help Center (opens in a new tab) · 1%
- Userback Insights | Help Center (opens in a new tab) · 1%
- Users and Creating Segments | Help Center (opens in a new tab) · <1%
- 3%
- In-App Feedback: How to Collect User Feedback and... (opens in a new tab) · 2%
- I Tested 17 of the Best Bug Tracking Tools for St... (opens in a new tab) · <1%
- Top 10 BugHerd Alternatives for Website Feedback ... (opens in a new tab) · <1%
- 22 Top Website Feedback Tools for 2026 (opens in a new tab) · <1%
- Top 20 Website Feedback Widgets to Collect User F... (opens in a new tab) · <1%
- 3%
- Best Visual Bug Tracking Tools in 2026 - OverlayQA (opens in a new tab) · 1%
- Best Affordable Bug Tracking Tools for Small Teams (2026) (opens in a new tab) · <1%
- Best Bug Reporting Tools for Web Teams in 2026 - OverlayQA (opens in a new tab) · <1%
- Best Bug Tracking Tools for Client Websites in 2026 - OverlayQA (opens in a new tab) · <1%
- 2%
- Report, Manage, and Close bugs faster with BetterBugs - Bug Reporting Tool - YouTube (opens in a new tab) · <1%
- Modern Bug Tracking Tool with AI-Powered Features for Modern QA & Dev Teams (opens in a new tab) · <1%
- Meet Recording Links — magic links for bug reports (opens in a new tab) · <1%
- BetterBugs captures real-time bugs, records sessions, and ... (opens in a new tab) · <1%
- Gather valuable insights from customers when you collect ... (opens in a new tab) · <1%
The page AI cites most for Userback
