What AI says about SurveyMonkey
Data as of Oct 25, 2026Based on 36,644 AI responses
Reviewed by Dimitry Apollonsky
AI summary
SurveyMonkey is an online survey and form-building platform used to collect customer feedback, measure employee engagement, and gather market insights. It is among the brands most often named when buyers look for simple tools to run satisfaction and Net Promoter Score surveys, manage recurring team check-ins, or conduct broader user research.
SurveyMonkeyThis page3%
Products
- Text iQ2%
- Enterprise<1%
Mentioned in
3%
of AI answers about SurveyMonkey and its rivals · since Jul 5
Where SurveyMonkey ranks in AI
MarketRank · Mentioned in
- Online Survey & Form Builder Software#7 · 16%
- Customer Feedback Survey Software#5 · 30%
- Employee Engagement & Pulse Survey Software#5 · 19%
- Employee Engagement and Recognition Platforms#12 · 11%
- Voice of Customer Feedback Platform#16 · 7%
- B2B Market & Sales Intelligence Tools#28 · 5%
- Civic Engagement and 311 Platforms#31 · 2%
- Customer Success & Churn Prediction Platforms#34 · 2%
- Conversion Rate Optimization Services#50 · 2%
- Voice of Customer Text Analytics Platforms#59 · 1%
- User Research & Testing Platforms#61 · 1%
- User Research Repository Software#69 · 1%
Topics where AI mentions SurveyMonkey
TopicMentioned in · on this topicRank
- Advanced survey logic and analysisOnline Survey & Form Builder Software50%Rank #3
- Basic quiz and poll creationOnline Survey & Form Builder Software5%Rank #10
- Survey tool with logic branching and no per-response pricingOnline Survey & Form Builder Software9%Rank #11
- Private survey tool with unlimited responsesOnline Survey & Form Builder Software6%Rank #11
- Product concept testingOnline Survey & Form Builder Software16%Rank #13
- Employee engagement survey toolsEmployee Engagement and Recognition Platforms32%Rank #5
- NPS and customer satisfaction surveysCustomer Feedback Survey Software29%Rank #5
- Survey tool integrating with customer success platformsCustomer Feedback Survey Software40%Rank #6
- Customer feedback sentiment analysis
- In-app and mobile user feedback collection
- Budget CSAT survey tools
- Customer interview analysis automation software
- Grant management software for foundations
- UX participant recruitment
- 360-degree feedback collection
- Behavioral NPS surveys
- User research participant recruitment
- Resident engagement platforms
- Mentioned in
- What is the best survey software?on this question78%
Excerpts where SurveyMonkey appeared in the AI's answer
Google AI ModeSep 6, 2026, Google AI Mode SurveyMonkey remains the top all-around platform for standard professional research
ChatGPT SearchAug 21, 2026, ChatGPT Search SurveyMonkey is the best balance of ease of use, survey quality, analytics, integrations, templates, and advanced functionality.
- We use a survey platform. Who offers a text analysis tool that extracts sentiment from the open-ended responses?on this question82%
Excerpts where SurveyMonkey appeared in the AI's answer
Google AI ModeSep 27, 2026, Google AI Mode SurveyMonkey Text Analysis - Offers native AI text analysis that categorizes open-ended responses into themes and includes built-in SurveyMonkey Sentiment Analysis to classify comments as positive, negative, or neutral at scale.
Google AI ModeSep 27, 2026, Google AI Mode includes built-in SurveyMonkey Sentiment Analysis to classify comments as positive, negative, or neutral at scale.
- best survey tools for agencieson this question81%
- I'm looking for a market research tool to survey our target audience before we launch a new product.on this question56%
Excerpts where SurveyMonkey appeared in the AI's answer
Google AI ModeSep 5, 2026, Google AI Mode SurveyMonkey – Best for built-in audience panels and quick validation . It features SurveyMonkey Audience
Google AI ModeSep 1, 2026, Google AI Mode SurveyMonkey: Best all-around platform . Features robust analytics, AI-powered survey generation, extensive template libraries, and advanced logic.
- How do I improve our candidate experience? What's the best survey tool for a TA Manager to use?on this question60%
Excerpts where SurveyMonkey appeared in the AI's answer
ChatGPT SearchSep 5, 2026, ChatGPT Search For a TA Manager specifically, SurveyMonkey is probably the best balance of capability, ease of implementation, and candidate-experience functionality.
Google AI ModeSep 1, 2026, Google AI Mode Qualtrics or SurveyMonkey: Best if you need deep, customizable analytics
How AI describes SurveyMonkey
Common descriptions
widely used · versatile · robust · user-friendly · popular · general-purpose
Tone of AI’s statements about SurveyMonkey
- Positive50%
- Neutral41%
- Mixed5%
- Negative4%
SurveyMonkey is the pick in 95% of AI’s recommendations.
Rated above a rival
- pricing83% of the answers comparing SurveyMonkey on pricing rate it better than a rival, 17% worse. Includes “cost”, “cost and deployment”, “cost and effort”, “cost effectiveness”, “engagement and pricing”, “price”, “setup speed and cost”, “survey quality vs cost”.
- ease of useAI is mixed on ease of use: 36% of the answers comparing SurveyMonkey rate it worse than a rival, 64% better. Includes “complexity”, “complexity and advanced logic suitability”, “complexity and volume suitability”, “complexity handling”, “cost and complexity”, “implementation complexity”, “learning curve”, “research complexity”, “setup complexity”, “simplicity”, “usability”, “usability and cost”, “user-friendliness”.
Question: We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?
Google AI ModeOct 19, 2026
SurveyMonkey / GetFeedback: Offers enterprise-grade survey distribution
Google AI ModeSep 6, 2026
SurveyMonkey : Features powerful, pre-built enterprise integrations to pipe customer sentiment data directly into leading CRM and customer success tools.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
Question: where can i get CSAT software?
ChatGPT SearchOct 7, 2026
SurveyMonkey — if you want a flexible, mainstream survey platform with lots of integrations.
ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
Where AI mentions SurveyMonkey
Position in answers
- Named first19%
- 2nd or 3rd30%
- Later51%
Each engine’s share of its own answers across SurveyMonkey’s markets · since Jul 5
- ChatGPT Search4%
- Google AI Mode3%
Insights for SurveyMonkey
Since Jul 5
Gap between platforms: A 15.9-point platform gap for SurveyMonkey in Customer Feedback Survey Software
ChatGPT SearchChatGPT Search39%Google AI ModeGoogle AI Mode23%
Sources AI cites
surveymonkey.com 41%Other sites 59%
- Owned41%
- SurveyMonkey: The World’s Most Popular Survey Platform · 9% (opens in a new tab)
- Survey AI Text Analysis & Sentiment Tools | SurveyMonkey · 3% (opens in a new tab)
- Candidate Experience Survey Software | SurveyMonkey · 3% (opens in a new tab)
- Customer Satisfaction Survey Software | SurveyMonkey · 3% (opens in a new tab)
- SurveyMonkey Mobile SDK | SurveyMonkey · 2% (opens in a new tab)
- Analyze Open-ended Questions To Find Out How Respondents Really Feel | SurveyMonkey · 1% (opens in a new tab)
- Conduct Offline Surveys Anywhere | SurveyMonkey · 1% (opens in a new tab)
- CSAT Vs. NPS: Which Metric To Use | SurveyMonkey · 1% (opens in a new tab)
- 15 DEI Metrics To Track DEI Program Success · 1% (opens in a new tab)
- Employee Engagement Survey Platform | SurveyMonkey · 1% (opens in a new tab)
- 6%
- Are my survey responses anonymous and secure? | SurveyMonkey · 1% (opens in a new tab)
- Making Responses Anonymous | SurveyMonkey · 1% (opens in a new tab)
- Sentiment Analysis | SurveyMonkey · 1% (opens in a new tab)
- Mobile SDK | SurveyMonkey · 1% (opens in a new tab)
- IP Tracking | SurveyMonkey · 1% (opens in a new tab)
- Measure Customer Satisfaction (CSAT) with SurveyMonkey | SurveyMonkey · <1% (opens in a new tab)
- Net Promoter® Score (NPS) | SurveyMonkey · <1% (opens in a new tab)
- GetFeedback and Privacy Rights | GetFeedback Help · <1% (opens in a new tab)
- Getting Started with In-App Feedback | SurveyMonkey · <1% (opens in a new tab)
- Offline Mode | SurveyMonkey · <1% (opens in a new tab)
- 3%
- 7 Best Survey Software Tools (UPDATED for 2026) · 1% (opens in a new tab)
- Analyzing open-ended responses with SurveyMonkey · <1% (opens in a new tab)
- 10 Must-Have Tools for Employee Feedback (2026) · <1% (opens in a new tab)
- Best Engagement Survey Software for 2026 [Ranked & ... · <1% (opens in a new tab)
- 7 Best Employee Engagement Survey Vendors in 2026 · <1% (opens in a new tab)
- Analyzing open-ended responses with SurveyMonkey · <1% (opens in a new tab)
- How to Summarize Employee Exit Interviews Using AI Agents · <1% (opens in a new tab)
- Best 5+ Survey Tools · <1% (opens in a new tab)
- The Best Amazon Review Analyzer for Sellers? · <1% (opens in a new tab)
- 5 Best Employee Engagement Software for 2026 [With Recognition & Surveys] · <1% (opens in a new tab)
- 2%
- 15 best survey software tools tested in 2026 - Guideflow Blog · 1% (opens in a new tab)
- 15 best survey software tools tested in 2026 - Guideflow Blog · <1% (opens in a new tab)
- 20 best customer feedback tools in 2026 - Guideflow Blog · <1% (opens in a new tab)
- 10 best customer satisfaction survey software for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 15 best employee feedback software for 2026 - Guideflow Blog · <1% (opens in a new tab)
- How to restrict surveys by IP address in SurveyMonkey · <1% (opens in a new tab)
- 1%
- What’s the best platform for surveys? · <1% (opens in a new tab)
- Favorite panel / sample vendors? · <1% (opens in a new tab)
- Sharing our customer feedback stack at a 150 person consumer subscription app · <1% (opens in a new tab)
- Survey alternatives to protect respondent data? · <1% (opens in a new tab)
- How to Generate Customer NPS Alerts in Slack via SurveyMonkey · <1% (opens in a new tab)
- (B2B SaaS) Survey tool with panel sourcing - recommendations? · <1% (opens in a new tab)
- Spam responses and IP addresses : r/ProjectREDCap - Reddit · <1% (opens in a new tab)
- candidate experience best practices: Best Practices for Creating a Positive Candidate Experience · <1% (opens in a new tab)
- 1%
- 12 Best Voice of Customer Tools for 2026 | CleverX Blog · <1% (opens in a new tab)
- Best Survey Tools for UX Research: 10 Ranked for 2026 | CleverX Blog · <1% (opens in a new tab)
- 10 Best Employee Survey Tools for 2026 (Compared) | CleverX Blog · <1% (opens in a new tab)
- cleverx.com/blog/surveymonkey-vs-google-forms-2026 · <1% (opens in a new tab)
- 1%
- Anonymous Employee Surveys: Usage, Tips And Best Practices · <1% (opens in a new tab)
- Create Free Employee Surveys & Questionnaires · <1% (opens in a new tab)
- B2B Panel For Market Research - SurveyMonkey · <1% (opens in a new tab)
- Online Market Research Panels | SurveyMonkey · <1% (opens in a new tab)
- Qualitative Research: Methods And Examples · <1% (opens in a new tab)
- Types Of Interviews In Research · <1% (opens in a new tab)
- Survey AI Text Analysis and Sentiment Tools | SurveyMonkey · <1% (opens in a new tab)
- Product Survey Software | SurveyMonkey · <1% (opens in a new tab)
- Employee Engagement Survey Platform | SurveyMonkey · <1% (opens in a new tab)
The page AI cites most for SurveyMonkey
