What AI says about Stonly
Since Jul 5Updated Oct 28, 2026Based on 48,496 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Stonly is a knowledge base platform for creating interactive guides, troubleshooting documentation, and customer self-service content. It comes up when teams need software for building interactive tutorials, IT troubleshooting guides, and help centers with AI-powered search.
Mentioned in
<1%
of AI answers about Stonly and its rivals
- ChatGPT<1%
- Google AI Mode1%
Market map
Knowledge Base and Wiki Software- #1NotionMentioned in 66%Avg. position 4.4
- #2Document360Mentioned in 53%Avg. position 4.2
- #3Atlassian Confluence AIMentioned in 50%Avg. position 4.2
- #3GuruMentioned in 49%Avg. position 5.1
- #5ZendeskMentioned in 27%Avg. position 5.9
- #6AtlassianMentioned in 25%Avg. position 7.6
- #6SliteMentioned in 24%Avg. position 5.2
- #8HelpjuiceMentioned in 19%Avg. position 6.2
- #8GleanMentioned in 18%Avg. position 4.6
- #8GitbookMentioned in 17%Avg. position 5.2
- #11Help ScoutMentioned in 16%Avg. position 5.1
- #11IntercomMentioned in 16%Avg. position 4.9
- #11BookStackMentioned in 15%Avg. position 7.7
- #11SlackMentioned in 15%Avg. position 7.9
- #18StonlyMentioned in 8%Avg. position 5.1
Markets where AI mentions Stonly
Market# · Mentioned in
- Knowledge Base and Wiki SoftwareAI picks Notion most#18 · 8%
- Digital Adoption & Interactive Demo PlatformsAI picks Appcues and 4 more about as often#21 · 3%
- AI Knowledge Base & Slack AssistantsAI picks Intercom and 1 more about as often#39 · 1%
- Customer Onboarding Software PlatformsAI picks Rocketlane and 1 more about as often#50 · 1%
- Help Desk & Ticketing SoftwareAI picks Zendesk most#69 · 1%
- Contact Center Speech Analytics SoftwareAI picks Dialpad and 1 more about as often#106 · <1%
- Grounded Customer Support ChatbotsAI picks Intercom most#168 · <1%
- AI Customer Support ChatbotsAI picks Intercom most#419 · <1%
Topics where AI mentions Stonly
TopicMentioned in · on this topicRank
- AI picks mostMentioned in
- What solution offers a knowledge base for our 311 call center agents to answer questions consistently?on this questionAI picks Zendesk and 2 more about as often59%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeSep 10, 2026, Google AI Mode Platforms like Stonly or Document360 focus entirely on interactive guides and reference/process knowledge
ChatGPTSep 10, 2026, ChatGPT Stonly — Worth considering if your main need is the agent guidance layer
- What's the best knowledge base software for creating IT troubleshooting guides for end-users?on this questionAI picks Document360 most46%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeOct 26, 2026, Google AI Mode Top options for IT troubleshooting guides are categorized below by their strengths: 1. Best for Interactive, Step-by-Step Troubleshooting: Stonly
Google AI ModeOct 25, 2026, Google AI Mode Stonly: Built specifically for interactive, "choose-your-own-adventure" troubleshooting guides.
- How do we handle multi-language support? Is there a tool that automatically translates walkthrough guides based on the user's browser language?on this questionAI picks Weglot and 2 more about as often18%
- What AI tools help employees learn new workflows from internal documentation and live task guidance?on this questionAI picks Tango and 3 more about as often11%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeSep 15, 2026, Google AI Mode Stonly : Combines interactive knowledge bases with step-by-step contextual guidance, allowing employees to self-serve dynamic workflows directly inside their everyday tools.
Google AI ModeAug 10, 2026, Google AI Mode Stonly: Combines interactive knowledge bases with live guidance, allowing teams to build dynamic, step-by-step decision trees and popups that guide users through complex internal protocols.
- I need a support AI that can deliver accurate answers from a small knowledge base. What's the best solution for high retrieval accuracy with limited data?on this questionAI picks LlamaIndex and 2 more about as often10%
How prominently AI mentions Stonly
- Named first21%
- 2nd or 3rd21%
- Later58%
How often AI mentions Stonly
Share of answers in Knowledge Base and Wiki Software each week
Track your brand free to see 13 weeks of history.
Use the left and right arrow keys to read each date.
Sep 3OctOct 22
How AI rates Stonly
Common descriptions
ai-powered · interactive, step-by-step guides · interactive troubleshooting · step-by-step · interactive decision trees
Tone of AI’s statements about Stonly
- Positive82%
- Neutral17%
- Mixed1%
- Negative0%
Stonly in AI answers
Question: What's the best knowledge base software for creating IT troubleshooting guides for end-users?
Google AI ModeOct 26, 2026
Top options for IT troubleshooting guides are categorized below by their strengths: 1. Best for Interactive, Step-by-Step Troubleshooting: Stonly
Google AI ModeOct 25, 2026
Stonly: Built specifically for interactive, "choose-your-own-adventure" troubleshooting guides.
Question: What solution offers a knowledge base for our 311 call center agents to answer questions consistently?
ChatGPTSep 10, 2026
Stonly — Worth considering if your main need is the agent guidance layer
Sources AI cites
- Your site46%
- Knowledge Base Software for Call Centers | Stonly (opens in a new tab) · 10%
- 10 Best AI Knowledge Base Software for Support Teams in 2026 (opens in a new tab) · 7%
- A Practical Guide to Call Center Knowledge Management (opens in a new tab) · 3%
- 10 Best AI Knowledge Management Software [2026 Comparison] (opens in a new tab) · 2%Leaves Stonly out
- The Complete Guide on Customer Support Knowledge Bases (opens in a new tab) · 2%
- 6 Best Knowledge Base Software for Multilingual Support (opens in a new tab) · 2%
- 12 Best AI Knowledge Base Software for Support Teams in 2026 (opens in a new tab) · 2%Leaves Stonly out
- 14 Best Knowledge Base Software for 2026 [Full Comparison] (opens in a new tab) · 2%Leaves Stonly out
- Knowledge Management For Customer Service | Stonly (opens in a new tab) · 1%Leaves Stonly out
- 8 Best Knowledge Management Software for Call Centers [2026] (opens in a new tab) · 1%
- Leaves Stonly out6%
- 5 Best Knowledge Base Software for Every Business Need (opens in a new tab) · 2%Leaves Stonly out
- How to Create Multi-Language Forms with AI Translation (Weavely AI tutorial) - YouTube (opens in a new tab) · 1%
- 5 Best Knowledge Base Software to Create a Knowledge Base (Why ProProfs Knowledge Base Leads) (opens in a new tab) · 1%
- How to Create an AI Knowledge Base: Step-by-step Tutorial (opens in a new tab) · <1%
- Multilingual Workflows (opens in a new tab) · <1%
- 8 Best Knowledge Management Software Tools for 2026 (opens in a new tab) · <1%Leaves Stonly out
- 8 Best Knowledge Management Software Tools for 2026 (opens in a new tab) · <1%
- The 8 Best Knowledge Base Tools for Smarter Team Documentation (opens in a new tab) · <1%Leaves Stonly out
- Fill in Missing Gaps in Your AI Knowledge Base! (opens in a new tab) · <1%
- AI Chatbot for Instant Answers from All Your Knowledge ... (opens in a new tab) · <1%
- Leaves Stonly out3%
- The 7 Best Knowledge Base Software Platforms for 2026 | Assembly (opens in a new tab) · 3%Leaves Stonly out
- Leaves Stonly out2%
- 10 Best Knowledge Management Software Reviewed in 2026 (opens in a new tab) · 1%Leaves Stonly out
- 10 Best AI Knowledge Base Tools Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- 10 Best AI Knowledge Management Software Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- 10 Best Knowledge Base Software Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- Leaves Stonly out2%
- 2%
- AI Knowledge Base: How-to Guide, Benefits and Top... (opens in a new tab) · 1%
- 20 Best Knowledge Base Software for Businesses in... (opens in a new tab) · 1%
- Top Helpjuice Alternatives: 18 Best Knowledge Bas... (opens in a new tab) · <1%
- Should You Use a Zendesk Knowledge Base? Top Alte... (opens in a new tab) · <1%
- Leaves Stonly out1%
- 7 Best AI Knowledge Management Software for Support Teams (opens in a new tab) · 1%Leaves Stonly out
- Call Center Knowledge Management Software: 6 Top Tools Compared for 2026 (opens in a new tab) · <1%
- Knowledge Base Software Guide: 6 Top Tools for Contact Centers (opens in a new tab) · <1%Leaves Stonly out
- Leaves Stonly out1%
