ChatGPT SearchJun 23, 2026
Salesforce Knowledge — Article usefulness or rating-based feedback options.
Data as of Oct 8, 2026Based on 54,272 AI responses
Reviewed by Dimitry Apollonsky ·
AI summary
Salesforce Knowledge is a platform that allows service teams to create, organize, and maintain a self-service library of FAQs, guides, and resources.
Question: We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?
ChatGPT SearchJun 23, 2026
Salesforce Knowledge — Article usefulness or rating-based feedback options.
Since Jul 5
Salesforce Knowledge's share in each topic, as its page ranks it
Rank
<1%No change
of AI answers about Salesforce Knowledge and its rivals. Since Jul 5
The market map
Website Builder and Blogging PlatformsMentioned in
Where Salesforce Knowledge ranks in AI
salesforce.com 29%Other sites 71%