What AI says about Rootly
Data as of Oct 22, 2026Based on 52,778 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Rootly is an incident management platform that automates on-call response, status updates, and post-mortems through chat tools like Slack. It is among the brands most often named when teams want to automate incident response workflows, alert routing, and root-cause analysis.
6%
of AI answers about Rootly and its rivals · since Jul 5
The market map
On-Call and Incident Management SoftwareMentioned in
- 1PagerDutyMentioned in 89%Avg. position 3.3
- 2Incident.ioMentioned in 68%Avg. position 4.3
- 3RootlyMentioned in 54%Avg. position 4.4
- 4OpsgenieMentioned in 42%Avg. position 5.2
- 5Grafana OnCallMentioned in 28%Avg. position 5.3
- 5BetterStackMentioned in 26%Avg. position 5.4
- 5FireHydrantMentioned in 26%Avg. position 5.9
- 9SlackMentioned in 17%Avg. position 8.4
- 11DatadogMentioned in 14%Avg. position 6.9
- 11Splunk On-CallMentioned in 13%Avg. position 6.3
- 11PrometheusMentioned in 13%Avg. position 8.7
- 11xMattersMentioned in 12%Avg. position 6.4
- 16ServiceNowMentioned in 10%Avg. position 6.8
- 16ZendutyMentioned in 9%Avg. position 6.5
Where Rootly ranks in AI
- On-Call and Incident Management Software#3 · 54%
- On-Call Knowledge and Alert Management#2
- Incident Response Automation Platforms#3 · 52%
- Incident Management, Status Pages and Postmortems#4 · 40%
- AI SOP and Incident Playbooks#18 · 4%
- AI Observability and Incident Management#21 · 6%
- Application Monitoring and Error Tracking#22 · 3%
- AI Observability & Log Analytics Platforms#33 · 3%
- Network and Data Center Monitoring Software#69 · 1%
- SOAR Platforms for SOC Automation#71 · <1%
- Observability and SRE Monitoring Platforms#73 · 1%
- Agile Retrospective and Meeting Management Software#79 · <1%
Topics where AI mentions Rootly
- Automated incident response workflowsOn-Call and Incident Management Software96%Rank #1
- AI alert management tool for on-call engineering teamsOn-Call and Incident Management Software83%Rank #1
- On-call scheduling and alertingOn-Call and Incident Management Software61%Rank #3
- Follow-the-sun on-call schedulingOn-Call and Incident Management Software45%Rank #4
- Incident management with audit and access controlsOn-Call and Incident Management Software44%Rank #4
- Affordable on-call managementOn-Call and Incident Management Software23%Rank #12
- On-call alert routing and noise suppressionIncident Response Automation Platforms91%Rank #2
- AI post-mortem generationIncident Management, Status Pages and Postmortems90%Rank #2
- Automated runbook conversion tools
- Application monitoring platforms for integrated incident management
- Incident-to-playbook conversion
- Enterprise automated incident remediation software
- Log analysis and remediation platform
- Alert baselining and suppression
- Observability tools with noise-reducing alerting intelligence
- Alert noise reduction
- Alert deduplication and root-cause correlation
- Hosted status pages
- SLO creation and tracking
- AI log analytics platforms for production regression analysis
- Security automation platforms
- Mentioned in
- When an incident happens, it's chaos. What's an AI-powered incident management tool that can analyze alerts, suggest a root cause, and auto-generate a status page update?on this question93%
Excerpts where Rootly appeared in the AI's answer
Google AI ModeOct 21, 2026, Google AI Mode Rootly and incident.io are top AI-native incident management platforms
Google AI ModeOct 20, 2026, Google AI Mode An exceptional AI-native tool that checks every single one of those boxes is **Rootly**.
- Which incident management systems create postmortems and track corrective work back into engineering tools?on this question93%
Excerpts where Rootly appeared in the AI's answer
ChatGPT SearchOct 22, 2026, ChatGPT Search The strongest options are Rootly, incident.io, FireHydrant, and Jira Service Management.
Google AI ModeOct 21, 2026, Google AI Mode Rootly : Operates natively inside Slack and Microsoft Teams, offering deep, two-way Jira integrations that automatically convert postmortem action items into tracked engineering issues.
- I need to write an effective incident post-mortem. What's an AI tool that can ingest all the incident data and help draft a blameless, action-oriented post-mortem report?on this question89%
Excerpts where Rootly appeared in the AI's answer
Google AI ModeOct 22, 2026, Google AI Mode Rootly : Widely recognized as a top platform for automated retrospectives.
ChatGPT SearchOct 19, 2026, ChatGPT Search Rootly generates retrospective drafts using incident context and timelines
- What’s the best incident copilot for summarizing outages and proposing rollbacks?on this question85%
Excerpts where Rootly appeared in the AI's answer
ChatGPT SearchOct 21, 2026, ChatGPT Search My pick for this use case is **Rootly AI SRE for a Slack-first engineering team
Google AI ModeOct 21, 2026, Google AI Mode Rootly AI : Offers deep automation hooks to summarize ongoing outage events
How AI describes Rootly
Common descriptions
excellent · strong · slack-native · modern · highly customizable · ai-native
Tone of AI’s statements about Rootly
- Positive67%
- Neutral32%
- Mixed1%
- Negative<1%
Rootly is the pick in 97% of AI’s recommendations.
- ease of use86% of the answers comparing Rootly on ease of use rate it better than a rival, 14% worse. Includes “complexity”, “configuration complexity”, “ease of use and administration”, “setup complexity”, “simplicity”, “ui simplicity”, “usability”.
Where AI mentions Rootly
Position in answers
- Named first21%
- 2nd or 3rd42%
- Later37%
Each engine’s share of its own answers across Rootly’s markets · since Jul 5
- ChatGPT Search7%
- Google AI Mode6%
Insights for Rootly
Since Jul 5
Gap between platforms: The platform gap for Rootly in On-Call and Incident Management Software widened to 18.9 points, ChatGPT Search ahead
ChatGPT SearchChatGPT Search63%Google AI ModeGoogle AI Mode44%
Sources AI cites
rootly.com 72%Other sites 28%
- Owned72%
- AI-native incident management platform | Rootly · 11% (opens in a new tab)
- Modern on-call to respond to incidents faster | Rootly · 2% (opens in a new tab)
- AI SRE: Automated Root Cause Analysis for Incidents · 2% (opens in a new tab)
- AI-Generated Postmortems: Rootly's Automated RCA Tool · 2% (opens in a new tab)
- Rootly Automates Status Page Updates - Instantly Notify Stakeholders · 1% (opens in a new tab)
- 15 best incident management & response software (2026) · 1% (opens in a new tab)
- Rootly for Security Teams · 1% (opens in a new tab)
- Create actionable postmortems automatically with Rootly · 1% (opens in a new tab)
- Rootly for Engineering Teams · 1% (opens in a new tab)
- Best 9 alert management software for engineering teams in 2026 · 1% (opens in a new tab)
- 6%
- Get started with Rootly On-Call paging and routing - Rootly · 1% (opens in a new tab)
- Rootly AI for Your Entire Incident Lifecycle - Rootly · 1% (opens in a new tab)
- Alerts - Rootly · 1% (opens in a new tab)
- Escalation policies for on-call alert routing - Rootly · 1% (opens in a new tab)
- Incident Timeline - Rootly · <1% (opens in a new tab)
- Incident Summarization - Rootly · <1% (opens in a new tab)
- On-Call Shifts - Rootly · <1% (opens in a new tab)
- On-call schedules, rotations, and overrides - Rootly · <1% (opens in a new tab)
- Rootly Meeting Scribe - Rootly · <1% (opens in a new tab)
- Custom Domain Names For Status Pages - Rootly · <1% (opens in a new tab)
- 2%
- tried to build incident timeline for postmortem. took 4 hours across 6 different tools · <1% (opens in a new tab)
- Open sourced an AI to help with on-call burnout · <1% (opens in a new tab)
- We tested 4 different approaches to fix our alert fatigue problem — here's what actually worked : r/Observability · <1% (opens in a new tab)
- How do you handle status page updates during incidents without creating noise? · <1% (opens in a new tab)
- Thinking about building an AI on-call investigation tool - Reddit · <1% (opens in a new tab)
- On-call scheduling tool for Incident Management team · <1% (opens in a new tab)
- How are you centralizing knowledge/context from AI agents ... · <1% (opens in a new tab)
- SRE: What tool do you use for Incident Response Runbook/Playbook · <1% (opens in a new tab)
- Would an incident-focused copilot actually be useful? : r/devops · <1% (opens in a new tab)
- Affordable PagerDuty alternatives that aren't overkill? : r/devops · <1% (opens in a new tab)
- 2%
- Rootly | Best On-Call Software for Teams in 2026 · <1% (opens in a new tab)
- Incident Response with Slack | Rootly · <1% (opens in a new tab)
- Rootly | Pricing · <1% (opens in a new tab)
- Rootly | Best On-Call Software for Distributed Teams · <1% (opens in a new tab)
- Rootly | Best On-Call Software for Incident Response Teams · <1% (opens in a new tab)
- AI-native incident management platform | Rootly · <1% (opens in a new tab)
- AI SRE: Automated Root Cause Analysis for Incidents · <1% (opens in a new tab)
- Best Incident Management & Response Software: 15 Top Platforms (2026) | Rootly · <1% (opens in a new tab)
- Best AI Incident Management Platforms for 2026 | Rootly · <1% (opens in a new tab)
- Incident Response Runbooks: Templates, Examples & Guide | Rootly · <1% (opens in a new tab)
- 1%
- incident.io product showcase: Post-mortems - YouTube · <1% (opens in a new tab)
- Opsgenie: Alert Management & On-Call Scheduling Guide - YouTube · <1% (opens in a new tab)
- How PagerDuty Built AI Agents with LangGraph to ... · <1% (opens in a new tab)
- How to communicate incidents using status pages · <1% (opens in a new tab)
- Incident Report Example - Power Apps and Copilot Studio · <1% (opens in a new tab)
- Webinar: Using Machine Learning for Autonomous Log Monitoring · <1% (opens in a new tab)
- Proactive incident communication with Statuspage and Jira ... · <1% (opens in a new tab)
- Simplify On-Call Management with ServiceNow · <1% (opens in a new tab)
- AI Assistance for On-Call Engineer - Paranth Thiruvengidam · <1% (opens in a new tab)
- SRE Agent Overview - YouTube · <1% (opens in a new tab)
- 1%
- Best Incident Management Software (2026) | Augment Code · <1% (opens in a new tab)
- 9 Platforms with AI Root Cause Analysis: What to Look For | Augment Code · <1% (opens in a new tab)
- AI Agent Incident Response: From Alert to Fix | Augment Code · <1% (opens in a new tab)
- 5 Best AI SRE Tools in 2026: A Practitioner's Shortlist | Augment Code · <1% (opens in a new tab)
- 8 Best Status Page Tools for Engineering Teams (2026) | Augment Code · <1% (opens in a new tab)
- AI Incident Management: How Agents Change the On-Call Loop · <1% (opens in a new tab)
- AI Incident Management Software: 2026 Evaluation Guide | Augment Code · <1% (opens in a new tab)
- 1%
- 20 Most used incident management tools in 2026 | Xurrent · <1% (opens in a new tab)
- AI-Powered Incident Management | Xurrent · <1% (opens in a new tab)
- Incident Management and Response (IMR) | Xurrent · <1% (opens in a new tab)
- On-Call Rotations and Schedules: A Guide for 2026 | Xurrent · <1% (opens in a new tab)
- What Is a Status Page and Why It Matters | Xurrent · <1% (opens in a new tab)
- <1%
- 5 best AI-powered incident management platforms 2026 | Blog | incident.io · <1% (opens in a new tab)
- 2026 buyer’s guide: Top on‑call scheduling tools every team needs | Blog | incident.io · <1% (opens in a new tab)
- Best Rootly alternatives for incident management in 2026: Complete comparison guide | Blog | incident.io · <1% (opens in a new tab)
- Runbook automation tools 2026: the complete guide to automating incident response | Blog | incident.io · <1% (opens in a new tab)
The page AI cites most for Rootly

