ChatGPT SearchSep 17, 2026
OpenGov 311, for example, supports GIS-based routing, SLAs, notifications, and work-order integration.
Data as of Oct 13, 2026Based on 32,863 AI responses
Reviewed by Dimitry Apollonsky
AI summary
OpenGov 311 is a request management system that provides a mobile-first app for residents to submit service requests and tools for government staff to track and resolve them.
Products
<1%
of AI answers about OpenGov 311 and its rivals. Since Jul 5
Municipal 311 CRM Software
Since Jul 5
The market map
Municipal 311 CRM SoftwareMentioned in
Where OpenGov 311 ranks in AI
Question: What solution offers a knowledge base for our 311 call center agents to answer questions consistently?
Google AI ModeSep 6, 2026
OpenGov 311 — Offers comprehensive request-to-resolution workflows, GIS routing, and centralized information management tailored for local government operations.
Question: How do we route requests? What CRM automatically sends a "street light out" report directly to the Public Works work order system?
ChatGPT SearchSep 9, 2026
OpenGov 311/CRM solutions — designed to connect citizen requests with departmental workflows and work orders.
Excerpts where OpenGov 311 appeared in the AI's answer
OpenGov 311 — Offers comprehensive request-to-resolution workflows, GIS routing, and centralized information management tailored for local government operations.
Excerpts where OpenGov 311 appeared in the AI's answer
OpenGov 311/CRM solutions — designed to connect citizen requests with departmental workflows and work orders.
Excerpts where OpenGov 311 appeared in the AI's answer
OpenGov 311, for example, supports GIS-based routing, SLAs, notifications, and work-order integration.