Google AI ModeJul 9, 2026
Additionally, Microsoft 365 Copilot for Service can be used to manage service agents, draft work orders, and provide, step-by-step resolution for customer service inquiries.
Part of Microsoft
Data as of Oct 20, 2026Based on 60,710 AI responses
Reviewed by Dimitry Apollonsky
Products
Each engine’s share of its own answers across Microsoft 365 Copilot for Service’s markets · since Jul 5
<1%
across Microsoft 365 Copilot for Service’s markets · since Jul 5
The market map
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