What AI says about Incident.io

Since Jul 5Updated Oct 28, 2026Based on 53,155 AI responsesReviewed by

How we measure

incident.io

AI summary

Incident.io is an incident response and reliability platform that brings on-call management, investigations, status pages, and automated workflows directly into chat tools like Slack. It is among the brands most often named when teams need AI-powered incident response, automated root cause analysis, and chat-based post-mortem generation.

Mentioned in

8%

of AI answers about Incident.io and its rivals

  • ChatGPT8%
  • Google AI Mode8%

Market map

On-Call and Incident Management Software
  1. #1PagerDutyMentioned in 89%Avg. position 3.3
  2. #2Incident.ioMentioned in 69%Avg. position 4.3
  3. #3RootlyMentioned in 55%Avg. position 4.4
  4. #4OpsgenieMentioned in 42%Avg. position 5.2
  5. #5Grafana OnCallMentioned in 27%Avg. position 5.3
  6. #5BetterStackMentioned in 26%Avg. position 5.5
  7. #5FireHydrantMentioned in 26%Avg. position 5.8
  8. #9SlackMentioned in 18%Avg. position 8.6
  9. #11DatadogMentioned in 14%Avg. position 6.8
  10. #11PrometheusMentioned in 14%Avg. position 8.8
  11. #11Splunk On-CallMentioned in 13%Avg. position 6.3
  12. #11xMattersMentioned in 12%Avg. position 6.5
  13. #16SquadcastMentioned in 10%Avg. position 6.6
  14. #16ServiceNowMentioned in 10%Avg. position 6.9

Incident.io’s market rankings

MarketRank · Mentioned in

Topics where AI mentions Incident.io

TopicMentioned in · on this topic

How prominently AI mentions Incident.io

  • Named first20%
  • 2nd or 3rd42%
  • Later37%

Insights for Incident.io

Week of Sep 21–27

  • Gap between platforms: The platform gap in On-Call and Incident Management Software widened

    ChatGPTChatGPT74%Google AI ModeGoogle AI Mode63%

  • Gap between platforms: The platform gap in Incident Response Automation Platforms narrowed

    Google AI ModeGoogle AI Mode75%ChatGPTChatGPT62%
  • Slipping: Now ranks #10 in Incident Management and On-Call Platforms, down from #9. Fell behind GitHub Github in Incident Management and On-Call Platforms

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How often AI mentions Incident.io

Share of answers in On-Call and Incident Management Software each week

Track your brand free to see 13 weeks of history.
Use the left and right arrow keys to read each date.
Sep 3OctOct 22

How AI rates Incident.io

Common descriptions

slack-native · modern · slack-first · slack-centric · highly rated · intuitive

Tone of AI’s statements about Incident.io

  • Positive57%
  • Neutral42%
  • Mixed1%
  • Negative1%
Rated above a rival
  • integrations96% of the answers comparing Incident.io on integrations rate it better than a rival, 4% worse. Includes “feature integration”, “incident workflow integration”, “incident management integration”, “integration”, “integration approach”, “pagerduty integration”, “slack integration”, “workflow integration”.
  • ease of use95% of the answers comparing Incident.io on ease of use rate it better than a rival, 5% worse. Includes “complexity”, “configuration complexity”, “learning curve”, “setup complexity”, “simplicity”, “system complexity”, “ui simplicity”, “usability”.

Incident.io in AI answers

Question: Which incident response platforms allow for defining custom escalation policies?

Google AI ModeOct 28, 2026

Incident.io : Optimized for teams that manage incidents directly in Slack. It allows you to build custom escalation workflows

ChatGPTOct 26, 2026

incident.io. Provides configurable on-call schedules and escalation paths.

Question: We use an incident response platform. Who offers a War Room tool that creates a dedicated chat channel?

Google AI ModeOct 28, 2026

incident.io : Generates dedicated Microsoft Teams calls or Slack channels dynamically

Sources AI cites

The page AI cites most for Incident.io

incident.io faviconincident.ioHome page (opens in a new tab)7%of answers

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