What AI says about Gmelius

Since Jul 5Updated Oct 27, 2026Based on 28,490 AI responsesReviewed by

How we measure

gmelius.com

AI summary

Gmelius is a shared inbox and collaboration platform that operates directly inside Gmail and Google Workspace. It comes up when teams want a simple, Gmail-based setup to manage support tickets, collaborate on customer emails, and handle shared addresses like sales@ and info@.

Mentioned in

<1%

of AI answers about Gmelius and its rivals

The market map

Shared Inbox Helpdesk Software

Mentioned in

  1. #1FrontMentioned in 77%Avg. position 3.3
  2. #2Help ScoutMentioned in 69%Avg. position 3.8
  3. #3MissiveMentioned in 58%Avg. position 4.0
  4. #4HiverMentioned in 52%Avg. position 4.1
  5. #5Google WorkspaceMentioned in 34%Avg. position 5.0
  6. #6ZendeskMentioned in 28%Avg. position 5.3
  7. #7tiedMicrosoft 365 AppsMentioned in 19%Avg. position 6.0
  8. #7tiedOutlookMentioned in 16%Avg. position 6.4
  9. #9tiedGEGI SISMentioned in 13%Avg. position 5.9
  10. #14tiedHubSpotMentioned in 10%Avg. position 7.6
  11. #14tiedFreshdeskMentioned in 9%Avg. position 6.1
  12. #14tiedGorgiasMentioned in 7%Avg. position 5.4
  13. #17tiedIntercomMentioned in 6%Avg. position 5.5
  14. #17tiedDragMentioned in 6%Avg. position 4.8
  15. #17tiedGmeliusMentioned in 5%Avg. position 5.3

Where Gmelius ranks in AI

MarketRank · Mentioned in

Topics where AI mentions Gmelius

TopicMentioned in · on this topic

How AI describes Gmelius

Common descriptions

excellent · best · gmail-native · collaborative · shared inboxes · simple

Tone of AI’s statements about Gmelius

  • Positive59%
  • Neutral38%
  • Mixed2%
  • Negative2%

Question: What products help teams manage shared inboxes with AI triage and approval rules?

ChatGPTSep 23, 2026

Gmelius — Its AI Dispatching analyzes new shared-inbox conversations, categorizes them, and automatically routes them to the appropriate person/team.

ChatGPTSep 15, 2026

Gmelius — A strong choice when you want AI-based routing plus explicit workflow rules inside Gmail.

ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

Question: What is the best way to manage a " sales@ " or " contact@ " inbox with a team without forwarding emails everywhere?

Google AI ModeAug 6, 2026

Tools like Hiver or Gmelius: These plug directly into Gmail or Outlook.

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)

How prominently AI mentions Gmelius

Position in answers

  • Named first5%
  • 2nd or 3rd37%
  • Later58%

Each engine’s share of its own answers across Gmelius’s markets

  • ChatGPT<1%
  • Google AI Mode<1%

Compare Gmelius

Sources AI cites

gmelius.com 32%Other sites 68%