ChatGPT SearchSep 2, 2026
grounded-support-agent — explicitly has three outcomes: resolve when the KB supports the answer, or escalate when confidence is low / the topic isn't covered.
Data as of Oct 14, 2026Based on 43,149 AI responses
Reviewed by Dimitry Apollonsky
<1%
of 43,149 answers across grounded-support-agent’s markets · since Jul 5
The market map
Grounded Customer Support ChatbotsMentioned in
Share of answers in Grounded Customer Support Chatbots each week · 329 answers since Jul 5
Each engine’s share of its own answers across grounded-support-agent’s markets · since Jul 5
Where grounded-support-agent ranks in AI
Excerpts where grounded-support-agent appeared in the AI's answer
grounded-support-agent — explicitly has three outcomes: resolve when the KB supports the answer, or escalate when confidence is low / the topic isn't covered.