Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this
EvaluAgentevaluagent.comEvaluAgent provides automated quality assurance, coaching, and performance management for contact centers, delivering complete visibility across every human and AI agent by scoring and analyzing every interaction. Its Auto-QM and Improvement capabilities QA every conversation at scale, delivering measurable improvements and significant time savings (100% coverage, 25% higher quality scores, 90% time saved on QA, 10x faster than spreadsheets). The platform includes AI agent observability to detect hallucinations and mis intents, track sentiment, and identify improvement opportunities, backed by enterprise-grade security and broad integrations with CCaaS, CRMs, and AI providers.
Parse Score
Sources
eesel.ai shapes more of what AI says about EvaluAgent than any other source, at 27% of its citations.
evaluagent.com · omind.ai · revelir.ai · parse.gl
Excerpts where EvaluAgent appeared in the AI's answer
EvaluAgent — focused on automated customer-service QA, scorecards, coaching, and conversation analytics.
EvaluAgent — Provides an intuitive Ticket Viewer alongside AI-driven insights, automated workflows, and smart triggers that tie poor grading metrics straight to agent training courses.
