What AI says about Delighted
Delighted is a customer feedback and voice-of-the-customer platform from Qualtrics that collects and analyzes survey responses. It is regularly recommended for teams creating Net Promoter Score and customer satisfaction surveys that automatically feed data back into customer success platforms, CRMs, and ticketing workflows.
AI calls itsimple,lightweight,fast,quick deployment,automated,easy-to-deploy
Since Jul 5Updated Nov 11, 2026Based on 27,820 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
2%
of AI answers about Delighted and its rivals · since Jul 5
Based on 27,820 AI answers
- ChatGPT3%
- Google AI Mode2%
How often AI mentions Delighted
of AI answers about Delighted and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Markets where AI mentions Delighted
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
Topics where AI mentions Delighted
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?on this questionDelighted is the most-mentioned brand82%
Excerpts where Delighted appeared in the AI's answer
Google AI ModeOct 31, 2026, Google AI Mode Delighted : Offers robust API and webhook capabilities to stream NPS survey results directly into platforms like ClientSuccess and various CRM/helpdesk tools.
ChatGPTSep 24, 2026, ChatGPT Delighted — historically a popular lightweight NPS/CSAT tool, although its current product/availability situation has changed, so I'd verify it before considering it.
- Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?on this questionTypeform shares the lead for mentions with 3 more55%
Excerpts where Delighted appeared in the AI's answer
ChatGPTSep 20, 2026, ChatGPT if you're considering old recommendations for Delighted, verify the current offering before choosing it—multiple recent sources report that Delighted was shut down/redirected to Qualtrics in 2026.
Google AI ModeSep 16, 2026, Google AI Mode Delighted is exceptionally clean and lets you spin up NPS, CSAT, and CES (Customer Effort Score) surveys in minutes with minimal friction.
- What's a good way to automate the collection and analysis of Net Promoter Score (NPS) feedback?on this questionZapier shares the lead for mentions with 2 more45%
Excerpts where Delighted appeared in the AI's answer
Google AI ModeSep 2, 2026, Google AI Mode or email/SMS for transactional or low-frequency interactions (via Delighted or Typeform).
Google AI ModeAug 25, 2026, Google AI Mode Tools like Delighted, Retently, or AskNicely plug directly into your CRM
- We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?on this questionGainsight shares the lead for mentions with 4 more70%
Excerpts where Delighted appeared in the AI's answer
ChatGPTSep 18, 2026, ChatGPT Delighted — sends survey results, including NPS scores and comments, back into Planhat
Google AI ModeSep 14, 2026, Google AI Mode Delighted (by Qualtrics): A streamlined feedback platform specializing in NPS, CSAT, and CES.
Delighted against rivals
- ease of usevsAskNicely
Delighted in AI answers
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We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?
ChatGPTChatGPT· Sep 24, 2026
Delighted — historically a popular lightweight NPS/CSAT tool, although its current product/availability situation has changed, so I'd verify it before considering it.
Google AI ModeGoogle AI Mode· Oct 31, 2026
Delighted : Offers robust API and webhook capabilities to stream NPS survey results directly into platforms like ClientSuccess and various CRM/helpdesk tools.
Sites AI cites
- Your site44%
- Delighted is Now Qualtrics (opens in a new tab) · 11%Lists Delighted
- Delighted is Now Qualtrics Customer Feedback Software (opens in a new tab) · 10%
- Customer Satisfaction (CSAT) Software | Delighted (opens in a new tab) · 10%
- Delighted Mobile SDK: Create native in-app surveys (opens in a new tab) · 7%
- Customer feedback system pricing and plans – NPS/CSAT/CES (opens in a new tab) · 2%
- Customer Satisfaction (CSAT) Software | Delighted (opens in a new tab) · 1%
- Choosing the best NPS software to improve your customer experience (opens in a new tab) · 1%
- Best testimonial software to collect and publish customer ... (opens in a new tab) · 1%
- CSAT vs NPS vs CES: A customer satisfaction metrics comparison (opens in a new tab) · <1%
- NPS software - Net Promoter Score survey tool | Delighted (opens in a new tab) · <1%
