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Daktela is a cloud-based omnichannel contact center software platform that uses AI to automate over 90% of customer requests. The platform unifies voice, chat, email, and social media channels while offering AI-powered tools like chatbots and voicebots to streamline customer service operations.
AI named Daktela from March 2026 to September 2026.
AI named Daktela alongside Kerv, Microsoft Dynamics 365 Contact Center, and UK Call Centre.
AI cited daktela.com in these answers, after microsoft.com, ukcallcenter.co.uk, and applytosupply.digitalmarketplace.service.gov.uk.
daktela.com 13%Other sites 87%
