ChatGPT SearchSep 6, 2026
Cresta Knowledge Agent listens to the live conversation, combines it with on-screen/CRM context, and proactively surfaces cited answers, knowledge and workflows.
AI named Cresta Knowledge Agent in September 2026.
Question: Our call center agents struggle to find answers during live calls. Who offers agent assist tools that surface knowledge base articles in real-time?
ChatGPT SearchSep 6, 2026
Cresta Knowledge Agent listens to the live conversation, combines it with on-screen/CRM context, and proactively surfaces cited answers, knowledge and workflows.
Brand page for cresta-com-2