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What AI says about iTop | Parse

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iTop

What AI says about iTop

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combodo.com

AI summary

iTop is an open-source ITSM and CMDB platform that centralizes IT service management through integrated processes, a dynamic CMDB, and automation.

AI named iTop from November 2025 to September 2026.

iTop in AI’s own words

Question: I need a ticketing system that includes asset management and does not cost extra for that module.

Google AI ModeSep 3, 2026

iTop : Another powerful, open-source ITIL service desk and CMDB (Configuration Management Database).

Ask Google AI Mode yourself (opens in a new tab)

I need a ticketing system that includes asset management and does not cost extra for that module.

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Competitors

AI named iTop most often alongside GLPi, Snipe-IT, and CMDBuild

Markets

IT Helpdesk and IDP Platforms
Facilities & Property Management Software
Help Desk & Ticketing Software

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Question:

ChatGPT SearchJun 19, 2026

iTop is very CMDB-centric and includes ticketing + asset relationships.

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GLPi
Snipe-IT
CMDBuild
Freshservice
ManageEngine ServiceDesk Plus

Sources AI cites

None of these answers cited combodo.com. AI leaned on techradar.com, openmsp.ai, and opernixit.com.

combodo.com 0%Other sites 100%

techradar.com (opens in a new tab)27%
openmsp.ai (opens in a new tab)18%
opernixit.com (opens in a new tab)18%
cycloid.io (opens in a new tab)9%
micropros.net (opens in a new tab)9%

Questions and answers

I need a ticketing system that includes asset management and does not cost extra for that module.
Excerpts where iTop appeared in the AI's answer
Google AI ModeSep 3, 2026, Google AI Mode
iTop : Another powerful, open-source ITIL service desk and CMDB (Configuration Management Database).
ChatGPT SearchJun 19, 2026, ChatGPT Search
iTop is very CMDB-centric and includes ticketing + asset relationships.
what's an open-source facility management tool I can use?