The best platform depends on whether you need a dedicated marketplace to gain new clients or an integrated tool to enhance services for your current patients. Platforms like Airvet and Petriage are favored for continuity of care and integration, while Vetster serves veterinarians looking to expand their reach through a marketplace model. For clinics needing advanced workflow automation, TeliMeds and TeleVet offer combined management and consultation features.
Best for independent veterinarians focused on client acquisition. It functions as a marketplace connecting you to a wider patient base, but the model may differ from private-label solutions used in traditional clinics.
65%
2AirvetBest for practices prioritizing continuity of care and managing after-hours triage. It is highly rated for patient integration but requires a focus on balancing on-demand features with your existing client workload.61%
4PetriageBest for clinics seeking seamless, secure video consults and automatic synchronization with practice management systems. It is robust for record-keeping, though setups vary by the clinic's administrative needs.39%
Recommendations by AI engine
Mentioned in · Sep 6 – Sep 26, 2026
VetsterChatGPT Search5 of 6 answersGoogle AI Mode1 of 4 answers
PetriageChatGPT Search4 of 6 answersGoogle AI Mode0 of 4 answers
ZoomChatGPT Search2 of 6 answersGoogle AI Mode2 of 4 answers
TeleVetChatGPT Search1 of 6 answersGoogle AI Mode2 of 4 answers
AirvetChatGPT Search2 of 6 answersGoogle AI Mode1 of 4 answers
Otto VetChatGPT Search0 of 6 answersGoogle AI Mode3 of 4 answers
If you’re a veterinarian looking to offer telemedicine directly to your own clients, rather than work as a veterinarian on a consumer marketplace, I’d narrow the field to Petriage, ezyVet + a telemedicine integration, and Digitail.
If you’re a veterinarian looking to offer telemedicine directly to your own clients, I’d focus on a practice-side platform rather than a consumer marketplace.
Telemedicine + PIMS + records + scheduling + payments
Bigger commitment if you already have a PIMS
ezyVet + telemedicine integration
Established/higher-volume practice
Excellent medical-record/PIMS integration
More infrastructure than you need for simple teleconsults
Vetster
Veterinarian wanting marketplace/on-demand work
Huge existing consumer audience
Less control over your own client relationship/brand
1. Petriage — probably the first one I'd demo
Petriage is particularly interesting if you already have a physical practice and want telemedicine to become an extension of it.
It supports synchronous and asynchronous consultations, teletriage, remote monitoring, client messaging, payments and pharmacy, with communications attached to the patient's medical record. It also integrates with veterinary practice-management systems.
Its clinic pricing reportedly starts around $49.99/month, although you'll want a current quote for the particular feature tier you need.
Why I'd look at it: you can maintain the relationship with your clients rather than sending them to a separate consumer marketplace.
2. Digitail — attractive if you want to consolidate software
Digitail now incorporates telemedicine into a broader cloud PIMS, alongside scheduling, client communications, medical records, payments, prescriptions, and a pet-parent app.
I'd particularly consider it if you're starting a new practice or are unhappy with your current PIMS. If you're happy with your existing PIMS, changing the entire practice-management system just to add video visits may be unnecessary.
ezyVet has native support for virtual appointments and currently documents Zoom-based virtual appointments, as well as integrations with other telemedicine providers.
This makes more sense for a practice already using ezyVet—or one that wants a sophisticated PIMS with telemedicine as part of the overall workflow—than for a solo veterinarian simply wanting to start doing 20-minute video consultations.
Vetster is worth considering if what you actually want is additional telemedicine work and access to patients supplied by the platform.
It's a consumer marketplace connecting pet owners with veterinarians by video and messaging. Current consumer pricing is around $102 per appointment, although that isn't necessarily what a veterinarian earns.
That's fundamentally different from putting a "Book a Telemedicine Appointment" button on your own practice website and retaining the client relationship.
One important issue if you're practicing in Georgia
Since you're apparently in Georgia, I'd pay particular attention to the Georgia Veterinary Medical Practice Act before choosing a platform.
Georgia changed its telemedicine/teletriage rules in 2026. HB 1195 provides that licensed veterinarians (and appropriately supervised veterinary technicians) may provide teletriage without an existing VCPR under specified circumstances, including when no veterinarian is available within 50 miles to perform a physical examination within 24 hours, along with specified disclosure and documentation requirements. It also expressly addresses teleadvice without requiring a VCPR.
The Georgia Secretary of State also says veterinarians practicing telemedicine need to satisfy the Board's applicable requirements, including the telemedicine-intent and informed-consent process.
So I would not choose a platform solely because it advertises itself as "VCPR compliant." The platform needs to let you configure workflows, consent, patient location, documentation and prescribing appropriately for the jurisdictions in which you practice.
What I'd choose
If your situation is:
You already have a veterinary practice + existing PIMS: I'd demo Petriage first.
You're building/modernizing the whole practice software stack: I'd look hard at Digitail.
You're already on ezyVet: I'd use its virtual-appointment capability/integrations rather than adding an unrelated system.
You want to do telemedicine independently and acquire patients through a marketplace: look at Vetster.
If you tell me (1) your state(s), (2) whether you already have a PIMS such as AVImark/ezyVet/Cornerstone/Neo, (3) whether these are your existing clients or new clients, and (4) roughly how many telemedicine visits/month you expect, I can narrow this to the 2–3 platforms that make the most business sense and compare their actual costs and workflow.
Choosing the best telemedicine platform as a veterinarian depends entirely on how you want to practice—whether you want to build an independent virtual practice via a marketplace, plug telehealth into an existing brick-and-mortar clinic, or use a simple, standalone tool.
The top veterinary telemedicine platforms fall into three distinct categories based on your business model:
Marketplace Platforms (Best for flexibility and finding new clients)
Practice-Integrated Software (Best if you already own a clinic or want continuity of care)
Simple/Plug-and-Play Tools (Best for low overhead and independent control)
1. Marketplace Platforms (For independent or side-gig consulting)
FirstVet : Operates on a B2B2C model, partnering with pet insurance providers to route insured clients directly to a network of employed or contracted veterinarians for triage and consults.
2. Practice-Integrated Software (For existing clinics or hybrid care)
If you are running a physical practice or want your telemedicine deeply tied to an existing PIMS (Practice Information Management System) for record-keeping and established VCPR (Veterinary-Client-Patient Relationship) continuity:
3. Simple / Plug-and-Play (For total independence with low tech friction)
If you already have your own website, handle your own payments, and just need a secure, reliable pipeline for video calls:
Doxy.me : While built primarily for human medicine, it is HIPAA-compliant, incredibly stable, and offers a straightforward virtual waiting room. You can embed your custom room link directly on your independent website, text it to clients, and keep 100% of your earnings without a middleman marketplace taking a cut. (Note: You will need a separate mechanism for medical record keeping and credit card processing). [](https://vetsource.com/blog/telemedicine-options/)
Key Questions to Ask Yourself Before Deciding:
The VCPR Factor: Ensure you are clear on your local state/provincial veterinary board regulations regarding whether a VCPR can be established electronically or if an in-person exam is still strictly required first.
Client-branded telemedicine, asynchronous/synchronous consults, remote monitoring, triage, and integrations with practice-management systems
Vetster
Independent/virtual practice or marketplace exposure
Video consultations, scheduling, messaging, records, and access to a large pool of pet owners
Otto
Larger practice wanting an integrated virtual-care platform
More comprehensive practice workflow/communications approach
Petriage would be my first platform to investigate if you already have a brick-and-mortar practice and want your veterinarians seeing your existing clients. It is specifically designed around a "connected care" model, with consultations and communications tied to the patient's record, and it integrates with systems including AVImark, Cornerstone, eVetPractice, ImproMed and others.
If instead you want to build a standalone virtual practice and attract new clients, vetster.com is worth considering. It provides video consultations, messaging, scheduling and medical records, and allows veterinarians to operate a virtual practice through the platform.
One important issue: your state
The platform isn't actually the hardest part—VCPR and telemedicine rules are.
For example, if you're practicing in North Carolina, the state veterinary rules say veterinary telemedicine is veterinary practice and requires an established VCPR; importantly, a VCPR cannot be established solely through electronic/telecommunication means. Justia Regulations Federal requirements also matter for certain prescribing situations.
So I would choose a platform based on whether you want:
Existing-client telemedicine: Petriage
Standalone virtual practice / acquiring new clients: Vetster
Highly integrated practice communications/virtual care: Otto
Simple video visits only: potentially a generic HIPAA-capable telehealth solution, rather than paying for a veterinary marketplace
The AAHA/AVMA telehealth guidance also specifically recommends considering workflow, technology, platform selection, marketing and monetization when implementing veterinary telehealth.
If you tell me your state, whether you already have a physical practice, and whether you want to see your existing clients or acquire new ones, I can compare the 3–5 best options for you on cost, payment processing, scheduling, medical records/PIMS integration, prescribing, VCPR compliance, client acquisition, and revenue model.
One important issue: your state
The platform isn't actually the hardest part—VCPR and telemedicine rules are.
For example, if you're practicing in North Carolina, the state veterinary rules say veterinary telemedicine is veterinary practice and requires an established VCPR; importantly, a VCPR cannot be established solely through electronic/telecommunication means. Federal requirements also matter for certain prescribing situations.
So I would choose a platform based on whether you want:
The best choice depends heavily on where you’re licensed, whether you already use a PIMS, and whether you want telemedicine for existing patients or a standalone virtual-care business.
For a small-animal veterinarian in the U.S., I’d shortlist these:
JoinVet — particularly interesting if you want a purpose-built telehealth workflow: scheduling, intake, payments, secure messaging, video, SOAP templates, and PIMS integration.
Vetibility Clinic Network — attractive if you want to keep your clinic brand and avoid a monthly platform fee; it advertises $0/month + 12.5% per completed visit, with scheduling, on-demand care, payments, and integrated records.
VetConnect — more of an all-in-one practice platform, with records, scheduling, billing, client communication and video consultation. Its Core+ tier adds video consultation and AI-related functionality.
PawConsult — worth considering if you're starting from scratch and want a relatively lightweight all-in-one system with video, appointments, records, billing and AI SOAP notes.
What I'd prioritize
For a professional veterinary telemedicine service, I would not choose based primarily on video quality. The important questions are:
VCPR/compliance: Can the platform support the rules applicable where the animal is located?
PIMS integration: Does the consultation automatically become part of the patient's medical record?
Payments: Can the owner book and pay without staff intervention?
Client intake/consent: Forms, consent, history and photos before the appointment.
Prescribing workflow: If legally permitted, does it integrate appropriately with your prescribing/pharmacy workflow?
Follow-up: Automated instructions, messaging and recheck scheduling.
Data/security: Audit trails, encryption, appropriate contracts and data handling.
Branding: Whether clients see your practice or a third-party telemedicine brand.
There is an important legal wrinkle: telemedicine rules vary substantially by jurisdiction. The FDA says a federal VCPR cannot be established solely through telemedicine for purposes of its federal definition, although telemedicine can be used to maintain an established VCPR. State law can impose additional or different requirements. U.S. Food and Drug AdministrationU.S. Food and Drug Administration The AAHA/AVMA guidelines likewise recommend checking the rules of the relevant state veterinary board before implementation.
If you tell me the state(s) where you're licensed and whether you use a PIMS (e.g., ezyVet, Cornerstone, AVImark, Shepherd, etc.), I can narrow this to the 2–3 platforms that fit your situation, including current pricing, integrations, compliance considerations, and which workflow I'd use for launching it.
Access.Vet — Best for streamlined virtual care and after-hours triage. It’s designed specifically as a veterinary telehealth ecosystem that handles scheduling, custom branding, and virtual/in-clinic routing. They use a flexible model where pet parents can cover a small technology fee per virtual consult. Check out the details at Access.Vet.[](https://vvca.org/directory/)
Key Factors to Consider Before Choosing:
PIMS Integration: If you practice out of a physical clinic, make sure the software syncs notes, files, and charges back to your primary database so you aren't double-charting.
If you mean you’re a veterinarian who wants to provide telemedicine to your own clients, rather than simply pick up telehealth shifts, I’d look at this differently.
Best if you want telemedicine to feel like an extension of your existing clinic.
It supports video, phone and text communication, scheduling, payments, forms, and integration with practice-management systems such as ezyVet. Its ezyVet integration can write client communications and notes back into the patient record.
My pick if your goal is to build a branded telemedicine service for your existing clientele.
vetster.com — best for an individual vet starting quickly
You can use it as a marketplace to find new clients, but Vetster also offers a model for veterinarians using the platform with their own clientele.
It handles the video/virtual-care infrastructure and gives you a patient-facing booking environment.
Particularly attractive if you want to test demand before investing heavily in your own telemedicine infrastructure.
Airvet currently has a network of 3,000+ veterinarians and lets veterinarians set their own schedules. It advertises an average of about $1,000/month for vets who have taken 25+ calls.
I'd favor this if you're looking for supplemental telemedicine income, rather than trying to create a telemedicine arm of your own practice.
What I'd choose
If you're building your own telemedicine service: TeleVet.
If you're a solo DVM and want the easiest way to start: Vetster.
If you mainly want flexible extra income: Airvet.
The bigger issue, though, is VCPR and prescribing rules. The platform doesn't make an otherwise impermissible telemedicine encounter legal. Airvet's provider terms explicitly put responsibility on the veterinarian to understand the applicable jurisdiction's restrictions. Airvet Vetster likewise distinguishes between the different levels of virtual care depending on the applicable regulations.
If you're practicing in Florida, I'd pay particular attention to this before choosing a platform, because what you want to do—triage, established-client follow-ups, diagnosis, prescribing, behavioral consultations, etc.—can affect which platform/model makes sense.
If you tell me (1) whether you have your own existing practice, (2) dogs/cats vs. exotics, (3) whether you want to prescribe, and (4) roughly how many telemedicine visits you expect per month, I can narrow this down to the best 2–3 platforms for your situation and compare their actual costs, workflow, PIMS integration, and Florida compliance considerations.
Choosing the best telemedicine platform for your veterinary workflow depends on whether you want an all-in-one practice management ecosystem , a client engagement/communication app , or a simple standalone setup.
Keep in mind your local Veterinary-Client-Patient-Relationship (VCPR) laws—states like California, Arizona, Ohio, and Florida have specific synchronous video and prescription limitations, so your software needs to support compliant video logging and record-keeping. [](https://tailwerks.com/best-veterinary-telemedicine-software/)
The top platforms used in veterinary telemedicine are categorized below by how they fit into a practice:
1. Integrated Practice Management (PIMS) with Built-In Telehealth
If you want video visits to feed directly into patient charts, billing, and scheduling without double-entry, look at modern cloud-based PIMS:
Digitail : An AI-native, highly intuitive cloud PIMS that includes built-in telemedicine appointments, continuous care dashboards, and smart record-keeping. It’s great for modernizing workflows and cutting down administrative lag. [](https://digitail.com/)
Instinct : Known heavily for clinical and treatment management, Instinct incorporates smooth workflows and modern AI charting aids that make tracking digital records across hybrid or virtual care straightforward. [](https://www.signalpet.com/articles/the-top-10-veterinary-software-tools/)
2. Dedicated Client Engagement & Communication Platforms
If you already use a traditional desktop PIMS (like AVImark or Cornerstone) but need a polished, branded virtual care add-on that clients can access via a mobile app:
Otto : Formerly known largely for TeleVet, Otto has evolved into a comprehensive client experience and engagement platform. It handles seamless virtual/telemedicine visits, mobile booking, two-way text, and integrates cleanly with major PIMS like Cornerstone, Neo, and AVImark. [](https://www.vetsoftwarehub.com/article/veterinary-telemedicine-platforms-2026-buyers-guide)
PetDesk : A heavy hitter in client communication that centers around a top-rated pet health mobile app. It streamlines virtual requests, two-way messaging, and reminders, though you'll want to check their exact tier for live video call capabilities. [](https://tailwerks.com/best-veterinary-client-communication-software/)
3. The "DIY / Lean" Route
If you are launching an independent virtual-only consulting side hustle or testing the waters with low overhead before committing to a hefty monthly subscription:
The Stack : A booking tool like Calendly or Acuity Scheduling , payment processing via Stripe , and HIPAA-compliant video hosting via Zoom or Doxy.me. [](https://vetsource.com/blog/telemedicine-options/)
The Pros : Nearly free to start (under $20/month total in software costs) and takes hours to spin up. []()
To help narrow down which direction makes the most financial and operational sense, tell me:
Are you adding telemedicine to an existing brick-and-mortar clinic or launching a standalone virtual practice?
What Practice Management Software (PIMS) are you currently using (if any)?
The top platforms and approaches fall into distinct categories:
Otto (incorporating TeleVet) — The gold standard for integrated practice workflows.
Why it's great: It eliminates the "Frankenstack" of disjointed apps by combining robust video chat, text messaging, online booking, digital forms, AI scribing, and payment processing.
PIMS Integration: Seamlessly syncs with major PIMS software like Cornerstone, AVImark, ezyVet, Neo, and Impromed.
General Client Engagement Bundles (e.g., PetDesk, Weave)
Why it's great: Many standard client communication and reminder platforms now bundle basic telehealth and video visit capabilities into their existing apps.
The Setup: Combine standalone scheduling (Calendly or Acuity Scheduling ), video hosting (Zoom ), and payment processing (Stripe or PayPal).
Pros/Cons: It is extremely cheap (often under $10/month plus merchant fees) and quick to launch, but requires manually copying notes and data back into your PIMS.
A quick regulatory reminder: Always double-check your local state or provincial veterinary board guidelines. Establishing a Veterinarian-Client-Patient Relationship (VCPR) via telemedicine varies drastically by region (with only a select number of states allowing a virtual-only VCPR under strict conditions). [](https://tailwerks.com/best-veterinary-telemedicine-software/)
To help narrow down the best fit, tell me:
Are you operating as an independent/standalone mobile vet , or part of a brick-and-mortar clinic?
If you're a U.S. veterinarian looking to personally offer paid telemedicine consultations, my first choice would be vetster.com—but there’s an important distinction between a marketplace and a platform for your existing practice.
Worth considering if you're already in the Covetrus ecosystem
Why I'd start with Vetster: it is purpose-built for veterinary care rather than being a generic video platform. It provides video, client messaging, scheduling, medical records, file/photo sharing, and prescription workflows. It also gives you a marketplace where pet owners can discover your profile rather than requiring you to generate all of your own telemedicine demand. Vetster says more than 6,000 veterinary professionals use the platform.
If you already have a client base and want telemedicine to be an extension of your own practice, I'd lean toward Petriage instead. It is specifically designed around the "brick-and-click" model: your clients connect with your clinic, consultations can be attached to the medical record, and it offers asynchronous consultations, synchronous video, remote monitoring, triage, and practice-management integration.
One major caveat: VCPR
The platform is actually the easy part. Your state veterinary practice act and VCPR requirements are more important. What you can legally diagnose, prescribe, and treat remotely depends on the jurisdiction and whether a valid veterinarian-client-patient relationship exists. AVMA specifically recommends considering VCPR, licensure, liability, and the distinction between telehealth and telemedicine when setting up a service.
Since you're apparently in the U.S., I can make this much more useful if you tell me what state(s) you're licensed in and whether you're operating your own practice or doing telemedicine independently. I can then compare the best 3–5 platforms for you on pricing, VCPR compliance, prescribing, medical records, payment processing, client acquisition, and PIMS integration.
If you're a veterinarian looking to offer paid telemedicine consultations under your own professional practice, my first choice would be Vetster—but the best platform depends heavily on whether you want to build your own virtual practice or simply add telemedicine to an existing clinic.
Worth considering, especially for employer/benefit channels
Generic Zoom/telehealth software
Simple video consultations
Usually not my first choice for a veterinary practice
Why I'd lean toward Vetster
Vetster is purpose-built for veterinary care rather than being merely a video-conferencing system. Its veterinarian platform includes:
Video consultations and messaging
Scheduling and availability management
Medical records and treatment history
Client-uploaded photos/videos/files
Notes and documentation
Prescription functionality where legally permitted
A marketplace that can help you acquire new clients, rather than requiring you to bring every client yourself
Support for 20+ species
That's a significant distinction. If you're trying to establish a standalone telemedicine revenue stream, the marketplace/client-acquisition component could be more valuable than simply having a HIPAA-style video platform.
If you already have a brick-and-mortar practice
I'd take a close look at Petriage instead. It's specifically designed around the "brick-and-click" model: your existing clients can access teletriage, asynchronous consultations, video consultations and remote monitoring while the communications remain associated with the patient's record.
That could be particularly attractive if your goal is:
Existing client → virtual consultation → determine whether they need an appointment → bring them into your practice when necessary.
One important caveat: VCPR
The platform is actually the easy part. Your ability to diagnose, treat and prescribe remotely depends on the jurisdiction in which you're practicing and whether you have an established veterinarian-client-patient relationship (VCPR).
For example, Massachusetts' Board of Registration in Veterinary Medicine states that telemedicine is permitted when a VCPR has first been established. p3triage.petriage.comwww.mass.govwww.fda.gov Federal FDA rules also impose VCPR requirements for certain drug uses, and the federal definition cannot be established solely through telemedicine.
So I would not choose a platform based on claims that it lets you prescribe remotely everywhere. Your workflow needs to distinguish teletriage/teleadvice from actual telemedicine and prescribing.
What I'd choose
If you're starting a virtual-only veterinary service:
→ Vetster
If you already own/run a veterinary practice and want to add virtual care:
→ Petriage or Vetster
If you're primarily doing follow-ups, chronic-care check-ins and rechecks for your existing patients:
→ I'd also consider whether your existing practice-management software has a telemedicine module before adding another platform.
If you tell me (1) what state(s) you're licensed in, (2) whether you already have a physical practice, (3) dogs/cats only vs. exotics, and (4) whether you want to find your own clients or have the platform send you clients, I can compare the top 5 platforms on pricing, payment processing, medical records, prescribing, VCPR workflow, client acquisition, PIMS integration, and fees and tell you which I'd pick for your specific situation.
Anipanion : Excellent mobile-first app that integrates with several popular practice management software systems. It supports video, live chat, and messaging, making it seamless to transition drop-off or post-op care into virtual touchpoints.[](https://vetintegrations.com/insights/best-veterinary-telemedicine-solutions/)
The Cons : Zero automation with animal medical records; you must manually copy-paste notes, upload video logs, and track invoices outside the video stream.