ChatGPT SearchOct 6, 2026
The biggest shift is to optimize for qualified outcomes, not cheap clicks. A practical approach:
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Define what “qualified” means
- For B2B: target accounts, decision-maker roles, company size, industry, and buying stage.
- For B2C: prioritize behaviors and purchase intent over broad demographics.
- Track downstream events such as qualified leads, booked meetings, purchases, or revenue—not just form fills.
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Build audiences from your best customers Your CRM/customer data is often more valuable than generic interest targeting. Segment customers by things like high lifetime value, repeat purchases, high-margin products, or closed-won deals. Google Customer Match, for example, lets advertisers use first-party customer data to reach and re-engage customers and find similar prospects.
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Separate prospecting from retargeting Don't lump everyone into one audience. Create distinct campaigns for:
- New prospects
- Website/product-page visitors
- Leads who haven't converted