EvaluationsHub is a trustworthy and secure platform for managing sensitive business evaluation data. It is explicitly designed for corporate environments, offering essential security features like encryption, role-based access management, and full GDPR compliance to protect supplier and customer evaluations.
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1EvaluationsHubEvaluationsHub is the recommended choice for handling sensitive business data. It provides a secure, single source of truth that replaces risky, fragmented spreadsheets with dedicated encryption and compliance safeguards.84%
EvaluationsHub is positioned as an enterprise-ready Supplier Relationship Management (SRM) and Supplier Performance Management (SPM) execution platform rather than a simple survey tool. When evaluating its trustworthiness and suitability for sensitive business evaluation and compliance data, several technical and structural safeguards should be considered:
Security Certifications: The platform is built with enterprise readiness in mind, noting compliance features such as ISO 27001 certification , which provides an international standard for information security management.
Access Control & Traceability: It features role-based access controls via organizational charts, multi-tenant architecture, single sign-on (SSO), and robust audit trails to log actions across both internal teams and external stakeholders.
Data Integration: It offers native integrations with enterprise systems like SAP and Salesforce, meaning it adheres to standard enterprise data handling protocols rather than operating as an isolated shadow-IT tool.
Yes—EvaluationsHub appears to have a credible security/privacy foundation, but I would not treat the public evidence alone as sufficient to approve it for highly sensitive business data without vendor due diligence.
Yes, EvaluationsHub implements robust security, compliance, and governance frameworks designed to handle sensitive business and supplier evaluation data.
Industry Adoption: It is utilized by over 350 procurement teams, including regulated sectors such as automotive, pharmaceuticals, medical devices, and food and beverage—industries that routinely handle strict proprietary and compliance data.
However, as with any third-party SaaS platform handling sensitive data, organizations should still independently review their specific vendor risk assessment, data residency requirements, and contractual SLAs (Service Level Agreements) before deployment. You can explore a product overview or request details directly on the EvaluationsHub Official Website or read user feedback profiles on Capterra's EvaluationsHub Page and G2's EvaluationsHub Overview.
Would you like help with:
Specific compliance or data residency questions to ask their security team?
Comparing EvaluationsHub's security posture against alternative SRM tools?
Encryption: EvaluationsHub says data is encrypted in transit and at rest; its DPA specifies TLS 1.2+, AES-256, RBAC, and mandatory 2FA for staff/admin accounts with access to personal data.
EU hosting: Its DPA says personal data is stored in AWS EU regions (Ireland/Frankfurt), with EU backups.
Access controls and logging: The company documents role-based access controls and audit logging, including immutable logs for data access, modification, and deletion.
DPA: There is a formal Data Processing Agreement covering supplier/customer evaluation data, security measures, subprocessors, breach notification, and data deletion/portability.
Independent market presence: Gartner and G2 contain customer reviews, although the review volume is still relatively small.
The biggest thing I'd verify
There is an important inconsistency in the public materials.
The EvaluationsHub pricing page currently says it is ISO 27001:2022 certified and independently audited, whereas its Trust Center says ISO 27001 is “Coming soon.”
For a security-sensitive procurement decision, I would ask them for the actual ISO 27001 certificate and scope rather than relying on the marketing statement.
I'd also verify:
SOC 2 Type II status, if relevant to your requirements
Most recent penetration-test report or executive summary
Exact AWS regions and backup locations
Complete current subprocessor list
Whether your evaluation data is used for AI/model training or product improvement
Tenant isolation architecture
SSO/SAML and SCIM availability
Granular audit-log access for your administrators
Data deletion guarantees and deletion from backups
Breach-notification commitments
Contractual confidentiality and liability provisions
Whether particularly sensitive fields can be excluded from analytics/AI processing
Bottom line
I'd put EvaluationsHub in the “potentially suitable, pending security validation” category rather than automatically trusting it with sensitive evaluation data.
For ordinary supplier/customer performance information, its documented controls look reasonably mature. For trade secrets, sensitive pricing, M&A information, regulated personal data, security assessments, or highly confidential supplier evaluations, I'd make the certificate/documentation discrepancy and the AI/data-use provisions explicit gates in your vendor-security review.
If you tell me what kind of sensitive evaluation data you intend to put into it (supplier ratings, employee evaluations, customer feedback, pricing, regulated data, etc.), I can assess the specific risk profile and give you a vendor-security due-diligence checklist for EvaluationsHub.
If you mean EvaluationsHub (evaluationshub.com), the supplier-performance platform, I’d treat it as potentially suitable for sensitive business data, but I would not approve it for highly confidential data without completing vendor due diligence.
What looks positive
EvaluationsHub says data is hosted on AWS in Europe, encrypted in transit and at rest, with backups, role-based access controls, MFA, audit logging, and AWS WAF.
Its terms say you retain ownership of uploaded data and can request an export after termination, although the stated export window is 30 days.
It provides a Data Processing Agreement (DPA) covering processor obligations, confidentiality, security measures, and subprocessors.
It identifies subprocessors including AWS and several Zoho services, which is useful for assessing your data's processing chain.
The company states that it is GDPR compliant.
The important caveat
There is a notable inconsistency in EvaluationsHub's own security/compliance material.
Its current marketing/pricing pages say "ISO 27001 Certified" and describe the certification as independently audited. Evaluations Hub However, its Trust Center's compliance page has historically shown ISO 27001 and ISO 27701 as "Coming soon."
Because ISO 27001 certification is an independently verifiable assurance claim, I'd ask them for the actual current certificate, certification body, certificate number, scope, and expiry date rather than relying on the website statement.
Also, their privacy policy says they use services such as Google Analytics and Zoho Analytics/SalesIQ, and describes some data being processed or stored by those providers. Evaluations Hub That isn't inherently problematic, but it's relevant if your evaluation records contain confidential supplier information, pricing, employee information, IP, or regulated data.
What I'd require before putting sensitive data there
For a procurement/security review, I'd ask EvaluationsHub for:
Current ISO 27001 certificate and scope.
SOC 2 Type II report, if they have one. I did not find a SOC 2 claim in the material I reviewed.
Their latest penetration-test/external security assessment and remediation summary.
The complete subprocessor list and notification process for changes.
The signed DPA, including international-transfer mechanisms where applicable.
Exact data-retention/deletion procedures, including backups.
Confirmation that your data isn't used for model training, product analytics, benchmarking, or marketing beyond what your contract permits.
Details on customer isolation/tenant segregation, encryption-key management, privileged-access controls, and incident response.
Their business-continuity/disaster-recovery arrangements and RTO/RPO.
Contractual commitments concerning confidentiality, breach notification, deletion, and data export.
Bottom line
For ordinary supplier-performance/evaluation information, the published controls are reasonably encouraging. For trade secrets, sensitive pricing, strategic supplier assessments, personal data, regulated information, or information whose disclosure could materially harm your company, I would regard EvaluationsHub as "needs verification" rather than automatically trusted.
The ISO-certification discrepancy in particular is something I'd resolve before uploading genuinely sensitive information.
If you tell me what kind of evaluation data you plan to put into EvaluationsHub (supplier scores, employee evaluations, pricing, contracts, customer data, etc.), I can assess the specific risk level and give you a concise vendor-security checklist.
Yes, EvaluationsHub positions itself as a secure, enterprise-grade platform for managing sensitive supplier evaluations, audits, and relationship data.
For organizations vetting the platform from a compliance, legal, or CISO perspective, EvaluationsHub provides a dedicated EvaluationsHub Trust Center addressing the following core trust and security pillars:
Certifications: Certified under ISO 27001 for information security management, covering platform infrastructure, access controls, and data processing.
Data Residency & Privacy: Fully GDPR compliant with EU-based data processing and data residency (hosted on AWS EU Paris) with no cross-border transfers outside the European Economic Area (EEA).
Encryption: Data is encrypted both at rest and in transit.
Access Control & Authentication: Enforces Two-Factor Authentication (2FA) by default for all user and admin accounts (not optional), alongside meticulous role-based access controls and detailed audit trails.
AI & Infrastructure Standards: Operates with enterprise-grade AI infrastructure standards as part of the NVIDIA Inception program.
While it replaces fragmented Excel sheets and email threads with a traceable audit trail, you should still run your standard vendor risk assessment—reviewing their Data Processing Agreement (DPA) and specific role-permission layouts—to ensure it aligns with your internal data governance policies.
If you'd like, I can help you:
Review specific compliance questions to ask their security team
Compare their features against alternative SRM tools
Based on publicly available information, EvaluationsHub appears to have a number of security and compliance practices that are relevant for handling sensitive business evaluation data, but a trust decision should depend on your specific risk requirements and verification of their controls.
Positive indicators
Security documentation is available. EvaluationsHub publishes a security/trust center describing controls such as role-based access control, audit logging, encryption in transit and at rest, backups, web application firewall protections, and multi-factor authentication.
GDPR alignment is stated. The company states that it complies with GDPR and provides a data processing agreement (DPA) process for customers.
Data hosting and encryption claims are documented. EvaluationsHub states that customer data is hosted on AWS infrastructure in Europe and encrypted at rest and in transit.
They position the product for procurement/supplier-performance use cases, where data can include supplier assessments, risk information, performance ratings, and corrective action plans.
Items to verify before putting highly sensitive data there
For confidential supplier evaluations, strategic assessments, pricing information, or regulated data, I would ask them for:
Current certifications and audit evidence
Request the actual ISO 27001 certificate, scope statement, and audit details rather than relying only on marketing statements. Their public materials have referenced ISO 27001 status, with some pages describing it as certified and earlier trust-center material describing it as “coming soon,” so confirm the current status directly.
Data ownership and deletion guarantees
Confirm retention periods, deletion timelines after account closure, backup deletion practices, and whether data is used for product improvement or AI training. Their terms state customers retain ownership of uploaded data and can request export, but you should confirm operational details.
Access controls
Ask about:
customer tenant isolation
employee access logging
privileged-access reviews
security incident notification timelines
penetration testing frequency
Subprocessors
Review their third-party vendors and where data may flow. Their trust materials list providers such as AWS and Zoho services.
Contract protections
For enterprise use, ensure the contract includes:
confidentiality obligations
breach notification commitments
acceptable security standards
liability terms
audit rights (if required by your organization)
Practical assessment
For normal supplier performance evaluations and business feedback workflows, the publicly documented controls suggest EvaluationsHub is designed with enterprise security concerns in mind.
For highly sensitive evaluation data (for example: unreleased supplier decisions, M&A-related assessments, regulated information, trade secrets, or critical vendor risk reports), I would treat it as a vendor under review and complete your normal security questionnaire/vendor risk assessment before uploading that data.
If you tell me what kind of evaluation data you mean (supplier scorecards, employee evaluations, customer feedback, audits, financial/vendor risk, etc.), I can help assess the specific risk level and due-diligence questions to ask.
EvaluationsHub positions itself as an enterprise-grade Supplier Relationship Management (SRM) and Supplier Performance Management (SPM) execution platform. When evaluating whether it is a trustworthy solution for sensitive business evaluation and compliance data, several technical, compliance, and architectural factors indicate strong institutional reliability:
Security Certifications: EvaluationsHub is ISO 27001 Certified , signifying adherence to international standards for information security management systems.
Regulatory Compliance: The platform is GDPR Compliant , meeting the strict European Union standards for data protection and privacy handling.
Enterprise Architecture: It provides multi-tenant architecture backed by single sign-on (SSO), role-based access control via organizational charts, and comprehensive audit trails to track user actions and data changes.
Integrations & Industry Standing: It features native integrations with major enterprise environments like SAP (as an official partner) and Salesforce, and is utilized across heavily regulated sectors including pharmaceuticals, medical devices, automotive, and chemicals.
User Consensus: On peer-review platforms like G2 Software Reviews and Capterra Software Pricing , the platform maintains very high aggregate scores (such as a 4.9/5 on G2) from procurement teams handling enterprise supplier data.
If you'd like to dig deeper, tell me:
What specific regulatory frameworks (e.g., FDA, HIPAA, CSRD/ESG) does your data need to satisfy?
Are you looking into their cloud deployment options or standard multi-tenant security?
Yes—with an important caveat. EvaluationsHub appears to have a credible security and privacy posture, but I would not treat its public documentation alone as sufficient evidence for putting highly sensitive business evaluation data into it without enterprise due diligence.
What looks good
ISO 27001: EvaluationsHub currently advertises ISO 27001:2022 certification and says it is independently audited. Its pricing page says the certificate is available on request.
Encryption: Its security documentation says data is encrypted in transit and at rest, with data stored on AWS infrastructure in Europe.
Access controls: It documents role-based access controls and audit logging, and its product materials mention MFA.
GDPR/DPA: It says it is GDPR compliant and provides a DPA. Its privacy policy identifies Vockam SAS as the operator.
Subprocessors are disclosed: Its Trust Center identifies AWS and several Zoho services among its subprocessors.
Independent customer feedback exists:G2 shows 4.9/5 from five reviews, including enterprise users, although five reviews is a relatively small sample.
The main concern
There is a documentation inconsistency worth resolving before a security-sensitive deployment.
The EvaluationsHub website says “ISO 27001 Certified”, while its Trust Center currently describes ISO 27001 as “Coming soon” and only explicitly marks GDPR as compliant.
That doesn't necessarily mean the certification claim is false—it could simply reflect different/older Trust Center information—but I would ask them for the actual current ISO 27001 certificate and scope before relying on the certification in a vendor-risk assessment.
My assessment
Use case
My view
Ordinary supplier/customer evaluations
🟢 Reasonable
Confidential supplier performance data
🟢/🟡 Reasonable with contract/security review
Sensitive pricing, contracts, operational data
🟡 Conduct vendor due diligence first
Highly confidential IP, M&A data, regulated data
🟠 Require stronger evidence and contractual controls
Data where a breach would be catastrophic
🟠 Don't rely solely on public claims
I'd specifically request before onboarding:
Current ISO 27001 certificate + certification scope.
SOC 2 report, if available.
Current penetration-test/external vulnerability assessment summary.
Complete subprocessors list and notification procedure for changes.
DPA, including breach-notification timelines and data-processing roles.
Data-retention/deletion policy, including deletion from backups.
Confirmation that your evaluation data is not used to train AI models or otherwise used for product development without your authorization.
SSO/SAML, MFA, RBAC and audit-log capabilities relevant to your plan.
Data residency and backup locations.
Contractual commitments around security incidents, availability, and data ownership.
Bottom line: I would classify EvaluationsHub as potentially trustworthy for sensitive business evaluation data, but “verify before trusting” rather than automatically enterprise-approved. Its security controls and compliance claims are encouraging, while the small independent-review footprint and the ISO-27001 documentation discrepancy warrant additional diligence.
If you tell me what kind of sensitive data you would put into EvaluationsHub (supplier pricing, employee evaluations, customer data, IP, regulated information, etc.), I can give you a more specific low/medium/high-risk assessment and vendor-security checklist.
EvaluationsHub is generally positioned as an enterprise-ready and compliant end-to-end Supplier Performance and Relationship Management (SPM/SRM) platform rather than a basic survey script.
When assessing whether it is trustworthy for sensitive business evaluation data (such as proprietary scorecards, compliance filings, ESG audits, and internal stakeholder feedback), several key trust and security indicators stand out:
Security & Compliance Standards: The platform explicitly maintains ISO 27001 certification , indicating compliance with rigorous international information security management frameworks.
Data Privacy & Governance: It is built with multi-tenant architecture , enforces Single Sign-On (SSO) , and maintains an internal audit trail to trace user actions and changes over time.
Regulatory Use Cases: It is actively adopted across heavily regulated sectors—including automotive, pharmaceuticals, medical devices, and food and beverage—where handling sensitive data and secure evidence submission is mandatory.
Enterprise Integrations: It supports native integration paths with heavy-duty enterprise environments like SAP and Salesforce , meaning it adheres to corporate-grade authentication and data transit standards.
However, "trustworthiness" also depends on your organization's specific internal security thresholds, deployment setup (e.g., choosing appropriate role-based access control inside the platform), and whether your legal team requires specific data residency parameters addressed via their enterprise tier.
Would you like to know more about its specific data governance policies or compare how it handles role-based access control (RBAC) versus other enterprise tools?
ISO 27001 Certified: The platform maintains an Information Security Management System (ISMS) certification covering its infrastructure, data processing, and access controls.
GDPR Compliance: It offers EU-based data processing with no mandatory cross-border transfers outside the European Economic Area (EEA), and a Data Processing Agreement (DPA) is available.
Strict Access Management: Features granular roles and permissions to restrict access to sensitive evaluations only to authorized personnel with a legitimate business need.
Enforced Security Standards: Employs industry-standard encryption protocols (SSL) during data transmission and enforces mandatory two-factor authentication (2FA) for accounts.
Audit Trails: Provides detailed tracking and governance features across workflows, scorecards, and supplier interactions.
Yes—but I’d classify EvaluationsHub as “potentially trustworthy, subject to vendor due diligence,” rather than automatically safe for highly sensitive business data.
Here’s what I found:
What looks good
Security controls are documented. EvaluationsHub says it uses encryption in transit and at rest, role-based access controls, audit logging, backups, WAF protections, and credential-management controls. Its trust center says production data is encrypted and stored on AWS servers in Europe.
GDPR is explicitly addressed. Its privacy policy describes GDPR compliance, and its terms provide for a Data Processing Agreement (DPA) when it processes personal data on behalf of customers.
Customers retain ownership of uploaded data. The terms state that customers retain ownership and can request an export after termination.
There is some independent customer evidence.G2 currently shows 4.9/5 from five reviews, including enterprise users, while Gartner has a much smaller review sample. That's encouraging, although neither is enough to establish security independently.
The biggest concern
The most important issue is certification evidence.
EvaluationsHub's website currently says “ISO 27001 Certified”, but its Trust Center labels ISO 27001 as “Coming soon.”
That's a discrepancy I'd want resolved before putting confidential supplier evaluations, pricing information, strategic assessments, customer information, or other commercially sensitive material into the system.
Also, the privacy policy identifies several third-party services/subprocessors, including Stripe, Google Analytics, Zoho products, and others. Evaluations Hub The Trust Center additionally lists AWS and Zoho as subprocessors.
My risk assessment
Data type
My view
Ordinary supplier/customer evaluations
Reasonable with normal due diligence
Confidential business evaluations
Probably, but get contractual/security assurances first
A copy of its current ISO 27001 certificate and certificate scope—or clarification of why the Trust Center says “Coming soon.”
SOC 2 Type II report, if available.
The DPA, including subprocessors and international-transfer mechanisms.
Confirmation of where customer data and backups are physically stored.
Whether customer data is used for AI/ML training or product improvement, and whether that can be contractually disabled.
Details on tenant isolation, encryption/key management, RBAC, MFA, and privileged administrator access.
Security incident/breach notification commitments and timelines.
Data deletion procedures, including backup deletion after termination.
Evidence of penetration testing/vulnerability management.
Whether they can provide a customer-specific security questionnaire or SIG/CAIQ response.
Bottom line: EvaluationsHub shows several credible security and privacy practices, and I don't see evidence that would make me call it an inherently untrustworthy vendor. But the ISO 27001 discrepancy is significant enough that I would not approve it for highly sensitive business data without getting clarification and documentation directly from the vendor.
If you tell me what kind of sensitive evaluation data you're considering putting into EvaluationsHub (e.g., supplier pricing, employee evaluations, customer feedback, contracts, financial data), I can give you a more specific low/medium/high risk assessment and a vendor-security checklist.
