How reliable are Bob Hurley RVs compared to other RV dealerships in the Tulsa area?

When evaluating Bob Hurley RV (located on West Skelly Drive in Tulsa) compared to other regional dealerships like Camping World - Tulsa, Route 66 RVs , or smaller independent lots, customer reliability and sentiment follow typical large-volume dealership trends: mixed, but generally middle-of-the-pack to favorable regarding selection and service infrastructure.

1. Size, Inventory, and Infrastructure

• The Advantage: Bob Hurley is a high-volume dealer with a massive selection of major brands (Keystone, Forest River, Coachmen, Renegade) and features a large dedicated service facility (boasting dozens of service bays).
• Comparison: Compared to smaller local lots, their massive inventory means you have a wider variety of travel trailers, fifth wheels, and motorhomes to look at in one place. Importantly, unlike some smaller or strict-brand competitors, Bob Hurley’s service center generally services all RV brands even if you didn't buy the unit from them, which earns them local points for post-sale reliability.

2. Customer Feedback & Reliability Ratings

• Sales Experience: Online reviews across platforms like Birdeye, Facebook, and DealerRater lean relatively positive (averaging around 4.1 to 4.2 stars), with many buyers praising the low-pressure sales approach and helpful walk-throughs during purchase.
• Service Department HICCUPs: Like almost any large-scale RV dealership, the service department is a frequent source of friction. While some customers rave about specific technicians going above and beyond on complex AC or warranty fixes, others note communication delays or backlogs during peak camping seasons.
• Compared to Competitors: Large corporate giants like Camping World in the Tulsa/OKC areas tend to attract harsher, lower aggregate consumer review ratings regarding aggressive upselling and prolonged service wait times. Bob Hurley generally scores slightly better in local consumer goodwill than national big-box equivalents, though customers still advise getting a thorough PDI (Pre-Delivery Inspection) regardless of where you buy.

If you're narrowing down your options, tell me:

• Are you looking for new or used?
• Are you planning to bring it back to them for warranty/service work , or do you have a preferred mobile tech?

I can help you weigh whether buying local vs. out-of-state/private makes more sense for your specific model.

I looked at current review and BBB information for Bob Hurley RV and several Tulsa-area competitors. My read: Bob Hurley RV is a legitimate, established dealership with a generally good sales reputation, but I would rate its post-sale/service reliability as “mixed,” not exceptional. If service support is a major factor in your purchase, I would compare it carefully with a few smaller or better-reviewed local dealers.

How Bob Hurley stacks up

The review numbers aren't perfectly apples-to-apples because the platforms and review populations differ, so I wouldn't treat the ratings as a precise league table.

Bob Hurley's biggest strength: sales

Bob Hurley has a substantial review footprint. One aggregated profile currently shows 4.2/5 from 1,365 reviews, with many customers specifically praising helpful salespeople and getting their RV purchase completed smoothly. Another profile has 4.5/5 from 510 Google reviews.

It also has an A+ BBB rating and accreditation, and the Tulsa operation has been BBB-accredited since 2014.

So I wouldn't characterize Bob Hurley as a shady or unreliable dealership. It is a substantial, established operation.

The caution: service and problems after the sale

This is where I'd pay attention.

BBB currently lists two complaints against Bob Hurley RV in the past three years, with none closed in the last 12 months. The number itself is small, but the nature of the complaints is more informative. One involved a used RV delivered with cleanliness, damage, setup and paperwork problems. Another involved a refrigerator problem and a lengthy wait for service/warranty resolution.

There's also a Tulsa BBB customer review alleging that a used RV developed a roof leak and that the dealership did not adequately stand behind the condition of the unit.

That doesn't prove Bob Hurley routinely mishandles customers—BBB complaints are a tiny and self-selected sample—but it does suggest that you should scrutinize the service/warranty process rather than assuming the excellent sales experience will continue after delivery.

Where I'd look especially hard

Wade's RV in Glenpool stands out to me as worth comparing. Its current business listing has a 4.7/5 rating with roughly 793 reviews, substantially more review volume than many smaller dealers. Wade's RV Supercenter of Glenpool

There are also positive service anecdotes in the broader Wade's review footprint—for example, customers describing technicians as knowledgeable and service staff getting them in quickly when they had an urgent problem. There are negative experiences too, including warranty/service delays, so it's not perfect.

Camperland of Oklahoma in Sapulpa is another I'd investigate, particularly if service matters more to you than having the biggest inventory. Camperland of Oklahoma Sapulpa

My bottom line

If I were buying an RV in the Tulsa area, I'd put Bob Hurley in the “worth buying from, but do your homework” category.

I'd roughly characterize the market this way:

• Bob Hurley: 🟢 Good dealership / 🟡 service deserves scrutiny
• Wade's: 🟢 Very strong overall reputation
• Camperland: 🟢 Strong alternative, especially for service
• Bell Camper: 🟢 Solid established alternative
• Ron Hoover: 🟡 Comparable, with mixed service experiences
• Camping World Tulsa: 🔴 Current local review signal is considerably weaker

One important distinction: the reliability of the RV itself is separate from the reliability of the dealership. A fantastic dealer can sell a problematic RV, and a mediocre dealer can sell a very reliable one. For a used RV especially, I'd spend the money on an independent RV inspection before purchase, even if the dealership says it has inspected the unit.

If you're considering a specific Bob Hurley RV (year, make/model, asking price), give me the details. I can dig into that particular RV, Bob Hurley's reputation for that brand, warranty/service complaints, and comparable Tulsa-area dealers/prices and tell you whether I'd buy it.

If by “reliable” you mean how trustworthy the dealership is after the sale—especially service, warranty work, and handling problems with a used RV—I’d put Bob Hurley RV in the middle-to-upper tier of the Tulsa market, but not clearly at the top.

My read on Bob Hurley

Bob Hurley RV has some real positives:

• Strong overall customer volume. One review aggregator shows about 4.2/5 from 1,365 reviews, while another has the Tulsa operation at 4.5/5 from 505 reviews. The discrepancy is a reminder not to put too much weight on any single review site.
• BBB gives the Tulsa dealership an A+ and accreditation, and the business has been operating locally since 2013.
• The BBB complaint count is actually quite small: 2 complaints over the past three years, with none closed in the preceding 12 months. Both published complaints were ultimately resolved.
• There are positive reports specifically about the parts/service staff, including customers who didn't even buy their RV from Bob Hurley.

The caution I'd pay attention to

The negative feedback isn't primarily about sales. It's post-sale service and follow-through.

A 2024 BBB complaint involving a used RV described problems with delivery preparation, a full waste tank, damage, paperwork, and difficulty getting responses. Bob Hurley ultimately offered either a complete refund or reimbursement and correction of the paperwork, and the customer accepted the resolution.

There's also a BBB review from a customer who bought a used RV and later found a roof leak; the customer felt Bob Hurley wouldn't stand behind the condition of the RV.

And this isn't just a BBB phenomenon. In a Tulsa Reddit discussion specifically about RV repair shops, one owner strongly recommended Bob Hurley, while several others described long service delays and poor communication at large dealerships generally.

So I'd distinguish:

Sales experience: generally good → Service/warranty experience: more mixed.

How I'd stack them against Tulsa-area alternatives

One caveat: review counts and ratings aren't apples-to-apples because different sites aggregate reviews differently, and BBB complaint counts don't tell us how many RVs a dealer sells. I would use them as signals rather than as a precise league table.

If you're considering buying from Bob Hurley

I'd be comfortable shopping there, but I wouldn't buy a used RV from them based solely on the dealer's reputation.

I'd insist on:

1. An independent RV inspection before signing—especially for a used fifth wheel or motorhome.
2. A written list of every repair they're promising to make before delivery.
3. A documented PDI (pre-delivery inspection).
4. Testing the roof, slides, appliances, HVAC, plumbing, generator, electrical system, and tanks yourself.
5. Getting any warranty/service promises in the purchase paperwork, not just verbally.
6. Asking the service department before buying how long warranty repairs are currently taking.

Bottom line: Bob Hurley looks better than the reputation many big RV dealerships have, and its BBB record is reassuring. But I wouldn't call its service department exceptionally reliable. If you're buying a $50K–$150K+ RV, I'd compare the exact unit and out-the-door price at Bob Hurley against Bell Camper and Camperland, then let the independent inspection and written service terms determine where you buy.

If you tell me what type of RV you're considering (travel trailer, fifth wheel, Class A/C, new vs. used) and roughly your budget, I can do a much more useful Bob Hurley vs. 3–4 Tulsa dealers comparison, including current reviews, BBB complaints, service reputation, and which I'd choose for that particular purchase.

When evaluating Bob Hurley RV (located on West Skelly Drive in Tulsa) compared to other regional dealerships like Camping World of Tulsa, Camperland of Oklahoma , and Wade’s RV , customer reliability and satisfaction paint a mixed but fairly typical picture for the RV industry.

Like most large-volume RV dealers, experiences vary significantly between the sales floor and the service department.

Sales and Inventory

• Selection & Pricing: Bob Hurley RV generally scores well for having a large, diverse inventory of new and used travel trailers, fifth wheels, and motorhomes (carrying major brands like Keystone, Forest River, and various motorcoach lines).
• Sales Pressure: Many buyers report a relatively low-pressure and helpful sales experience compared to aggressive corporate volume-dealers. However, others note typical dealership friction, such as occasional communication lapses or rigidness regarding specific floor plans or off-lot requests.

Service and Post-Sale Reliability

• The Service Bottleneck: Like almost every major RV dealer across the country, Bob Hurley's service department receives mixed reviews. Some customers praise specific technicians or advisors for going above and beyond on tricky warranty and AC/leak repairs, while others complain about long turnaround times during peak seasons.
• Compared to Competitors:
  • Camping World (Tulsa): Generally suffers from lower public satisfaction ratings locally and nationally, frequently criticized for corporate bureaucracy and delayed post-sale service. Bob Hurley typically maintains a slightly more favorable local reputation for personal accountability, though both face the universal industry backlog in RV repair parts and technician availability.
  • Independent or Smaller Local Dealers (e.g., Camperland , smaller regional lots): Smaller legacy yards sometimes score higher on intimate, personalized customer care, but they may lack the extensive parts inventory or specialized bays that a larger operation like Bob Hurley provides.

Overall, Bob Hurley RV is considered an established, mainstream choice in the Tulsa market. They hold a solid Better Business Bureau standing (A+ accredited profile), but they are still subject to the communication and service-delay frustrations that plague the broader RV dealership ecosystem.

Are you looking to buy a new/used unit or trying to get repair/warranty work done ? Let me know, and I can share more specific tips on how to navigate their team or what other local alternatives might fit your needs.

If by “reliable” you mean how likely the dealership is to treat you fairly, deliver what it promised, and support you after the sale, Bob Hurley RV looks better than some Tulsa-area alternatives, but not clearly the best.

My take on Bob Hurley RV

Bob Hurley RV has a somewhat contradictory reputation:

• Strong overall customer volume: one review aggregation shows 4.2/5 from 1,365 reviews, while another Google-based profile shows 4.5/5 from 505 reviews. That's a substantial amount of positive customer feedback.
• BBB looks good on paper: Bob Hurley is BBB accredited with an A+ rating. The Tulsa BBB profile currently shows only 2 complaints in the past three years, with none closed in the past 12 months.
• But service/delivery complaints are worth taking seriously. Recent BBB complaints include problems involving used-RV condition, delivery/setup, paperwork, and slow service. In one 2024 case, the dealership ultimately offered a full refund or reimbursement and title correction, and the customer accepted the resolution.
• There's also a recent customer review alleging that a used RV developed significant roof leakage and that the dealership wouldn't stand behind it.

So I'd characterize Bob Hurley as a legitimate, established dealer with a generally good customer reputation, but not a dealer I'd trust blindly on a used RV or assume will catch every factory defect during inspection.

How it stacks up locally

Camperland is particularly interesting: its Tulsa location has about 587 reviews averaging 4.5/5, and its BBB profile is A+, although it isn't BBB accredited. birdeye.com Bell Camper Sales also has an A+ BBB rating and a long operating history, but BBB shows a recent customer alleging major water leaks shortly after purchase—another reminder that the RV itself matters as much as the dealer.

Bell Camper Sales of Tulsa
Bell Camper Sales of Tulsa Web Address: 20213 E Admiral Pl, Catoosa, OK 74015, United States Phone: +1 918-234-0000 Camperland of Oklahoma Sapulpa
Camperland of Oklahoma Sapulpa Web Address: 9889 OK-66, Sapulpa, OK 74066, United States Phone: +1 918-224-9444 Ron Hoover RV & Marine of Tulsa
Ron Hoover RV & Marine of Tulsa Web Address: 24655 U.S. Route 66, Claremore, OK 74019, United States Phone: +1 918-341-0114 Camping World - Tulsa
Camping World - Tulsa Web Address: 9005 E Skelly Dr, Tulsa, OK 74129, United States Phone: +1 877-881-3213 Wade's RV ServiceCenter Wade's RV ServiceCenter Web Address: 2440 W 121st St S, Glenpool, OK 74033, United States Phone: +1 918-291-1011

The important distinction: buying new vs. used

For a new RV: I'd be reasonably comfortable putting Bob Hurley on your shortlist. Factory defects are common across the RV industry, so the dealership's willingness and ability to handle warranty work is more important than having a spotless review record.

For a used RV: I'd be much more cautious. I would not rely on Bob Hurley's inspection, or any dealer's inspection, as your sole protection. Pay an independent RV inspector to examine the unit before you sign. Water intrusion, roof condition, slide mechanisms, appliances, electrical systems, generators, chassis, tires, and evidence of previous leaks can turn a seemingly good deal into a very expensive one.

One thing I'd do before buying from Bob Hurley

Ask the salesperson, in writing:

“If my independent inspection finds a material defect before closing, will the dealership repair it, reduce the price, or allow me to cancel the transaction?”

Also get the answers in writing regarding warranty coverage, return/cancellation rights, promised repairs, delivery/setup, and exactly what the dealer's pre-delivery inspection includes.

Bottom line: I'd put Bob Hurley in the upper-middle tier of Tulsa-area RV dealers, not the “avoid them” category. Their volume of positive reviews and BBB record are reassuring, but the negative reports suggest that post-sale service and the condition of used units deserve extra scrutiny. If you're considering a particular RV there, I'd compare the exact unit and deal against Camperland and Bell rather than choosing solely on dealership reputation.

If you tell me whether you're buying new or used, the RV model/year, and roughly what you're planning to spend, I can dig into Bob Hurley's sales/service reputation specifically for that type of RV and compare it with 2–3 Tulsa-area dealers.

When evaluating Bob Hurley RV (located on W Skelly Drive in Tulsa) compared to other regional competitors like Camping World of Tulsa, Camperland of Oklahoma , and Wade’s RV , they generally hold a mid-to-high reputation tier locally , though like most high-volume RV dealers, they face a mix of glowing praise and post-sale service complaints.

A breakdown of how they compare in reliability, service, and customer satisfaction highlights key operational areas:

• Sales and Buying Experience: Customers frequently rate the sales staff at Bob Hurley RV as lower-pressure and more accommodating compared to massive national chains like Camping World. Buyers often note that the sales process is straightforward, with transparent trade-in and financing interactions.
• Service and Repair Infrastructure: One of Bob Hurley's biggest operational advantages is its larger service capacity (boasting a substantial number of dedicated repair bays) compared to smaller independent lots in the Green Country area. Reviewers often single out individual service advisors or technicians for being communicative and thorough.
• The "RV Industry" Factor: Like almost any major dealership handling major brands (like Keystone, Forest River, and Coachmen), Bob Hurley is susceptible to the universal bottleneck of warranty repair delays . While some customers praise quick turnaround times, others echo the nationwide industry frustration of waiting weeks or months for manufacturer parts approval—a pain point common across nearly all traditional dealerships rather than unique to Bob Hurley.
• Local Standing vs. Competitors: Compared to local giants like Camping World of Tulsa (which frequently draws lower consumer ratings over aggressive upselling and administrative delays) or smaller independent dealers like Camperland of Oklahoma , Bob Hurley benefits from long-standing local name recognition tied to the Hurley automotive legacy in Tulsa, giving many buyers a higher baseline of trust.

If you're looking at a specific class or model of RV (like a travel trailer vs. a motorhome) or need insights on a particular competitor in the Tulsa area, let me know and I can give you a more tailored comparison.

If by “reliable” you mean how dependable Bob Hurley is as a dealer—especially for sales follow-through, warranty work, and service after the sale—I’d put them in the middle-to-upper tier of the Tulsa-area RV market, but with an important caveat: their service department appears to be much more polarizing than their sales operation.

How Bob Hurley looks

Bob Hurley RV has a substantial presence in Tulsa and handles sales, parts, and service. Its overall online review picture is mixed depending on the platform: one large review aggregation shows 4.2/5 from 1,365 reviews, while another Google-based profile shows 4.5/5 from 505 reviews.

The BBB gives Bob Hurley an A+ rating and accreditation, although BBB's rating isn't the same thing as a measure of RV quality or service performance.

The biggest caution is service. Tulsa-area RV owners have specifically complained about long repair times, difficulty getting callbacks, and poor communication. A local Reddit discussion included both people recommending Bob Hurley for technical competence and customers who said the service department was difficult to reach and had taken weeks or longer to complete work.

There is also at least one recent BBB customer complaint involving a used RV with a roof leak where the customer felt Bob Hurley didn't stand behind the vehicle. That's only one complaint, so I wouldn't extrapolate too much from it, but it's exactly the type of issue I'd want protected in writing when buying a used RV.

Compared with other Tulsa-area choices

One particularly interesting alternative is Camperland in Sapulpa. Its Tulsa-area operation combines sales, parts, repair, and mobile service, and its structured review rating is currently higher than Bob Hurley's. Camperland of Oklahoma Sapulpa

My bottom line

I'd consider buying from Bob Hurley, but I wouldn't choose them solely because they're a big, established dealership. Their reputation doesn't suggest they're a dealer to automatically avoid; rather, it suggests the quality of your individual salesperson, the specific RV, and—most importantly—the service/warranty arrangement matter a lot.

If you're buying a new RV, I'd negotiate for a very thorough pre-delivery inspection and have every defect documented before taking delivery.

If you're buying a used RV, I'd strongly recommend paying an independent RV inspector to inspect it before you finalize the purchase. That's more important than whether Bob Hurley's Google rating is 4.2 or 4.5.

If you tell me which RV you're considering (year, make/model, new or used, and asking price), I can compare Bob Hurley vs. 3–5 Tulsa-area dealers specifically for that RV and look at recent complaints about their service departments and warranty handling.

Bob Hurley RV (located at 2002 W Skelly Dr ) is one of the largest and most prominent dealerships in the Tulsa area , offering a massive inventory of travel trailers, fifth wheels, and motorhomes. However, its reliability and customer satisfaction ratings are mixed , mirroring the typical polarized experiences found across large-volume RV dealerships rather than standing out as uniquely superior or inferior.

How Bob Hurley RV Compares Locally

• Inventory and Selection: Bob Hurley RV generally ranks higher for sheer volume and variety than smaller regional competitors, stocking hundreds of new and used units from major manufacturers like Forest River and Coachmen.
• Sales and Pricing Experience: Public review platforms (such as Yelp and local forums) show a split. Some buyers praise specific staff members for going above and beyond on factory-defect swaps or patient customer service, while others note the standard high-pressure sales environment common to large-scale operations.
• Service Department Reliability: Like most area service centers (including nearby competitors like Wade's RV or Camping World of Tulsa), Bob Hurley RV receives mixed feedback regarding post-sale repair turnaround times. While individual technicians receive high marks for knowledge, systemic parts delays and communication gaps during peak camping season are frequent pain points mentioned by local owners.
• Local Competitors: Alternative local names like Camperland of Oklahoma often pull more consistently stable local word-of-mouth recommendations for tight-knit customer care, whereas major national chains like Camping World frequently log heavier negative consumer complaints regarding warranty follow-through than independent local dealers.

If you tell me what type of RV (travel trailer, fifth wheel, or motorhome) and whether you are looking new vs. used , I can help you compare specific floor plans or suggest alternative dealers in the Tulsa area.

Based on publicly available reviews, BBB information, and local feedback, Bob Hurley RV appears to be a solid mid-to-upper-tier choice in the Tulsa area, but like most large RV dealerships, its reputation is stronger for sales than for post-sale service.

Here's how it compares:

What customers like

Common positive themes include:

• Friendly, non-pushy sales staff
• Large inventory with multiple brands
• Good financing assistance
• Willingness to service RVs purchased elsewhere

Common complaints

The recurring negatives are similar to what you'll see at many high-volume RV dealers:

• Slow service scheduling during busy seasons
• Warranty repair delays
• Communication after the sale
• Occasional disputes over whether repairs are covered under warranty

How it stacks up against nearby competitors

• Bell Camper Sales of Tulsa – Often earns praise for customer education and service, making it a strong alternative.
• Camperland of Oklahoma Sapulpa – Good reputation overall, especially if collision repair or mobile service matters.
• Ron Hoover RV & Marine of Tulsa – Similar overall reputation with a broad inventory and generally favorable buying experiences.
• Switzer & Son Select Auto & RV Sales – Much smaller operation, but customers frequently highlight personalized service and transparent communication.

Overall assessment

If I were ranking them for reliability of the dealership experience (sales plus support), I'd put Bob Hurley around 7.5–8.5 out of 10:

• Buying experience: ★★★★☆ (4–4.5/5)
• Service after the sale: ★★★☆☆ (3–3.5/5)
• Selection: ★★★★★
• Overall reputation: Above average for a large RV dealer in the region.

If you're purchasing an RV from Bob Hurley, it's worth asking these questions before signing:

• How long is the current service backlog?
• Will warranty work be prioritized for units purchased there?
• Can any promised repairs be listed in writing?
• Who will be your primary service advisor after delivery?

Those questions often have a bigger impact on ownership satisfaction than the initial purchase price.

If you're looking at a specific new or used RV, I can also compare Bob Hurley's asking price against listings from other dealers in Oklahoma, Arkansas, Kansas, and Texas to see whether it's a competitive deal.

When evaluating Bob Hurley RV in Tulsa compared to other local and regional RV dealerships (such as Camperland of Oklahoma, Route 66 RVs , and Camping World of Tulsa ), customer reliability, service feedback, and general reputation tend to follow the typical patterns of the broader RV dealership industry.

The Reputation & Reliability Breakdown

• Sales Experience:
  • Bob Hurley RV generally receives decent marks for its initial sales environment. Many buyers report a low-pressure atmosphere, a massive selection of major brands (like Keystone, Forest River, and Renegade), and helpful, accommodating staff during the purchasing process.
  • Compared to nationwide big-box competitors like Camping World of Tulsa , which often scores lower on aggregate consumer review platforms for aggressive upselling and administrative delays, local dealerships like Bob Hurley and Camperland of Oklahoma tend to hold a slightly more favorable or stable local community standing.
• Service and Post-Sale Support:
  • Like almost every high-volume RV service center, Bob Hurley's reliability reviews are a mixed bag. Some customers praise individual technicians and prompt turnaround times for minor fixes, while others experience the classic RV industry bottleneck—long wait times for parts, delays in warranty repair approvals, and communication gaps during peak camping seasons.
  • Their overall aggregate consumer ratings on platforms like Yelp hover around the low-to-mid 2-star to 3-star range, which, surprisingly, is fairly standard for large-scale RV service departments across the country due to the inherent complexity of repairing fragile manufacturer builds.

How They Compare to Other Tulsa Dealerships

1. Bob Hurley RV vs. Camping World (Tulsa):
   • Bob Hurley generally wins on customer satisfaction regarding the personal touch of a regional/family-associated business compared to the corporate structure of Camping World, which frequently absorbs heavy consumer criticism nationwide for post-sale customer service disconnects.
2. Bob Hurley RV vs. Camperland of Oklahoma:
   • Both are established local names with deep roots in the Tulsa area. Camperland often gets nods from long-time local RVers for a more traditional, steady service reputation, though both face similar constraints with manufacturer-driven repair delays.
3. Bob Hurley RV vs. Route 66 RVs (Claremore):
   • Route 66 is another nearby competitor that attracts buyers looking to comparison-shop inventory outside central Tulsa. Reviews for both fluctuate based on whether a buyer is dealing with the sales floor (usually positive) or the repair queue (frequently strained).

The Bottom Line

If you are buying from Bob Hurley RV, their sales transparency and vast inventory put them on par with or slightly ahead of large corporate alternatives in the Tulsa market. However, like any RV dealer, their "reliability" heavily depends on the specific manufacturer quality of the unit you buy and the notoriously slow pace of the RV service and warranty repair pipeline.

If you are looking at a specific class or brand of RV (such as a travel trailer vs. a motorhome), or if you want to know about warranty handling for a specific make , let me know and I can give you more tailored advice!