If consistent, helpful service is your priority in Tulsa, pick Ron Hoover RV & Marine Centers. Bob Hurley RV gives broad inventory and often fast service but review data shows mixed experiences and occasional management/service department complaints—check recent service reviews before deciding.
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1Bob Hurley RV CenterGood choice if you prioritize large inventory and fast sales/service; many reviewers praise Bob Hurley for quick service and experienced staff, but expect mixed service experiences and some management-related complaints.
Bob Hurley RV (located on West Skelly Drive in Tulsa) holds a solid, competitive customer service reputation that places it slightly above average or right on par with the upper tier of local Tulsa-area competitors.[1][2]
An overview of how its ratings and general sentiment stack up against other prominent dealerships in the Tulsa market highlights these trends:
Bob Hurley RV 4.3 (1.1K)
RV dealer
Closed Tulsa, OK
Call Directions Website Holds roughly a 4.3-star rating across over 1,000 reviews. Customers frequently praise the low-pressure sales atmosphere, thorough walkthroughs/orientation for buyers (especially first-timers), and a friendly, accommodating staff. Occasional criticisms, typical of the RV industry as a whole, center around wait times or turnaround logistics in the service and parts department.
Wade’s RV 4.7 (800)
RV dealer
Closed Glenpool, OK
Call Directions Website Highly rated in the immediate metro area, pulling roughly a 4.7-star rating across 800+ reviews. They are often noted for robust customer care and positioning as a massive regional dealer, giving Bob Hurley a strong run for its money in post-sale satisfaction.
4.5 (581)
RV dealer
Closed Tulsa, OK
Call Directions Website Sits around a with a long-standing local reputation, generally scoring well for family-oriented, traditional customer service and stable handling of warranty or part needs.
Camping World 4.3 (2.0K)
RV dealer
Closed Tulsa, OK
Call Directions Website Holds a 4.3-star rating with a very high volume of reviews (over 2,000). Like many large national corporate big-boxes, its reviews tend to be more polarized—some praise the massive selection, while others complain of corporate bureaucracy or delayed service scheduling compared to independent or regional dealers.
Bell Camper Sales (Catoosa/Tulsa area)Sits around a 4.2-star rating , with mixed feedback regarding initial sales encounters versus traditional family dealership attention.[1][2]
Overall, Bob Hurley RV is viewed as a reliable, friendly, and professional place to buy, scoring comparably to Camping World and slightly below top-rated regional competitors like Wade's RV in aggregate public review scores, but well ahead of smaller low-tier outlets in the area.[1]
Would you like to know more about Bob Hurley RV's service/repair department feedback specifically, or are you comparing them for a particular type of RV purchase (travel trailer, motorhome, etc.)?
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Wade's RV Supercenter of Glenpool - 16059 US-75, Glenpool, OK 74033, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
Based on the current public-review picture, Bob Hurley RV has a generally positive reputation in Tulsa, but its customer-service record is more mixed than its overall review volume might suggest—especially once you get into warranty and post-sale service.
The quantity of positive feedback is substantial: Birdeye currently shows 948 five-star reviews versus 174 one-star reviews out of 1,365 rated reviews. Customers frequently praise individual employees, parts staff, salespeople and technicians.
But the negative experiences have a fairly consistent theme: what happens after the sale when something is wrong with the RV.
For example, BBB currently lists two complaints in the past three years, both marked resolved, involving product/service issues. One involved a used motorhome's refrigerator and alleged difficulty getting meaningful updates from the service department; another involved delivery/setup and paperwork problems. BBB There's also a separate BBB customer review alleging a roof leak on a used RV and dissatisfaction with how the dealership handled responsibility for it.
So I'd characterize Bob Hurley's reputation as:
Sales experience: generally positive.
Parts department: generally positive.
Routine/helpful service interactions: plenty of positive reports.
Complex warranty repairs or post-sale problems:more inconsistent.
Communication during a prolonged repair: this is the area where the negative reviews are most concerning.
That's also consistent with the fact that Bob Hurley is a very large, high-volume dealership with a substantial service operation. Its size can mean a lot of expertise and capacity, but it also appears to produce some customers who feel they have difficulty getting individual attention.
One useful comparison
If customer service after the purchase is your primary concern, Wade's and Bell are worth investigating alongside Bob Hurley rather than looking only at advertised inventory or price. Wade's has a strong 4.5/5 service-specific review record with 431 reviews, while recent Bell customers specifically describe warranty repairs being handled promptly and the service department as responsive.
One caveat: review scores aren't apples-to-apples because the businesses have different review sources, volumes, and customer mixes. I would put more weight on recurring themes than on the difference between, say, 4.2 and 4.5 stars.
Bottom line: Bob Hurley doesn't look like a dealership with broadly poor customer service. Its large body of reviews is predominantly favorable. But compared with some Tulsa-area alternatives, its weak spot appears to be consistency of post-sale/warranty communication rather than the initial buying experience.
If you're considering buying a particular RV from Bob Hurley, I can also dig specifically into the last 12–24 months of reviews and complaints about their Tulsa service department, which would give you a better picture of how things are currently rather than relying on the huge historical review pool.
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Wade's RV Supercenter of Glenpool - 16059 US-75, Glenpool, OK 74033, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
Based on current public review data, Bob Hurley RV’s customer-service reputation in Tulsa looks mixed rather than uniformly strong or weak. The biggest distinction is between the buying experience and post-sale service/warranty support.
How it compares
Bob Hurley RV: The Tulsa location shows 4.2/5 from about 1,365 aggregated reviews on Birdeye, which is a large sample. There are plenty of positive comments about salespeople, parts staff, and individual service employees. Birdeye
At the same time, its BBB profile is A+ accredited, but BBB's customer-review section has only one published review, and that review describes dissatisfaction with how a roof-leak issue on a used RV was handled.
Switzer & Son Select Auto & RV Sales: The current business listing shows 4.8/5, albeit from only 8 reviews, so the sample is much smaller. The available feedback emphasizes a more hands-on, service-oriented experience.
Wade's RV Supercenter of Glenpool: This is another Tulsa-area alternative with 4.7/5 from 793 reviews, a substantially larger sample than Switzer's.
Camperland of Oklahoma: Its Tulsa location currently shows 3.6/5 from 15 reviews in the local-business data, with feedback describing both helpful staff and complaints about service delays and warranty/setup problems.
One important caveat
BBB currently lists two complaints against Bob Hurley RV in the preceding three years, both marked resolved, with none closed in the preceding 12 months. BBB also cautions that complaint counts need to be considered in relation to the size and volume of a business.
So, I wouldn't characterize Bob Hurley as having a poor overall customer-service reputation based on the available evidence. Its large volume of generally positive reviews is meaningful, but there is a recurring theme in the negative feedback: service after the sale, warranty work, communication, and problems discovered after delivery deserve particular scrutiny.
If you're considering buying an RV from Bob Hurley, I can also compare its sales, service department, warranty handling, and prices against Wade's, Camperland, and other Tulsa-area dealers using recent customer reviews.
Bob Hurley RV holds a solid, above-average public reputation, though like many large-volume RV dealerships, its reviews present a mixed bag depending on whether customers are talking about the sales floor or the post-purchase service department.[2]
A breakdown of how Bob Hurley RV compares to other prominent Tulsa RV dealerships highlights several key differences in customer sentiment:
Bob Hurley RV 4.3 (1.1K)
RV dealer
Closed Tulsa, OK
CallDirectionsWebsiteBob Hurley RV (located on West Skelly Drive) maintains a strong overall rating (around 4.3 stars across over a thousand reviews).
The Good: Customers frequently praise their massive inventory selection, low-pressure sales experiences, and individual sales staff members who take extra time with first-time buyers. They also earn points for servicing all brands, even if you didn't buy the RV from them.
The Bad: Negative feedback typically centers around communication bottlenecks and delays in the service/repair department, a common industry-wide pain point that occasional reviewers flag as frustratingly slow.
Camperland of Oklahoma 4.5 (580)
RV dealer
Closed Tulsa, OK
CallDirectionsWebsiteCamperland of Oklahoma (located on East 11th Street) scores slightly higher in long-term customer loyalty and relationship building, holding roughly a 4.5-star rating.
The Comparison: Reviewers frequently contrast Camperland favorably against larger regional competitors, noting that their parts and service teams remain accessible, responsive, and willing to answer "newbie" questions months or years after the initial sale.
Switzer & Son Select Auto & RV Sales 5.0 (300)
RV dealer
Closed Tulsa, OK
CallDirectionsWebsiteSwitzer & Son Select Auto & RV Sales (located on West 51st Street) represents the high-end benchmark for customer satisfaction in the local market, boasting a near-flawless 5.0 rating.
The Comparison: As a smaller, tightly run operation compared to big-box dealers like Bob Hurley, Switzer & Son gets rave reviews for transparent pricing (no hidden fees), hyper-personalized walkthroughs, and going out of their way—such as letting buyers camp on-site temporarily to ensure everything works.
RV Outlet Center of Tulsa 3.9 (457)
RV dealer
Closed Tulsa, OK
CallDirectionsWebsiteRV Outlet Center of Tulsa (located on East Admiral Place) tracks a bit lower (around 3.9 stars), with a more polarized spread of reviews regarding financing and post-sale follow-through compared to the smoother baseline reported at Bob Hurley.[2][4][5][6]
Summary:
If you want a massive selection and a generally streamlined, friendly sales process, Bob Hurley RV holds its own well against major competitors. However, if your primary concern is long-term, intimate customer service and responsive post-sale support , smaller independent or long-standing local operations like Camperland of Oklahoma or Switzer & Son tend to edge them out in customer sentiment.[1][2][3]
Are you looking to buy a new/used model or trying to find a reliable spot for RV maintenance and repairs in Tulsa? I can give you more specific advice based on what you need.
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Wade's RV Supercenter of Glenpool - 16059 US-75, Glenpool, OK 74033, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
If you’re evaluating Bob Hurley RV in Tulsa specifically, its customer-service reputation looks mixed rather than uniformly strong or poor. The biggest distinction is between the large volume of ordinary customer reviews and the more serious complaints about post-sale service and warranty follow-through.
Stronger overall current local review signal, with a substantial review base
The discrepancy between Bob Hurley's 2.3/5 structured rating and the 4.2/5 rating from 1,365 aggregated reviews is important: different platforms are measuring different review pools, so I wouldn't treat either number alone as definitive.
What customers seem to say about Bob Hurley
There is substantial evidence of good experiences with individual employees. The large aggregated review pool includes customers praising salespeople, parts staff and service personnel for being helpful and knowledgeable.
The more concerning pattern appears when you look specifically at problems after the sale:
BBB currently lists 2 complaints in the past three years and none closed in the last 12 months for Bob Hurley RV's corporate profile.
One 2024 complaint described a used RV arriving with significant cleanliness/setup problems, delivery damage and paperwork issues; the customer also alleged difficulty getting calls returned. BBB records that complaint as resolved.
Another complaint involved a refrigerator warranty/service problem that reportedly remained unresolved for months.
BBB's Tulsa profile is A+ accredited, but BBB itself cautions that its rating doesn't mean every customer experience has been positive.
Trustpilot has very few reviews, but the available recent review describes repeated attempts to obtain warranty help after delivery of a new RV. That's too small a sample to generalize from, but it is consistent with the service-follow-up issue appearing elsewhere.
My read
Bob Hurley appears to be stronger on the buying experience and individual employee interactions than its reputation for resolving complicated post-sale problems. That's an important distinction with an RV because warranty/service support can matter more than the initial sales experience.
Compared with Tulsa-area alternatives, Wade's currently has a substantially stronger aggregate local-review signal, while Bell Camper also has a sizable and generally positive review base. Bob Hurley's advantage is its scale and extensive sales/service operation, but that scale can also mean a less consistent experience depending on the department and employee.
If you're considering buying a particular RV from Bob Hurley, I'd pay especially close attention to the Tulsa service department's recent reviews, warranty turnaround times, PDI/inspection process, and exactly what they'll put in writing before delivery. Those are more informative than the dealership's overall star rating.
Bob Hurley RV holds a strong customer service reputation that generally matches or slightly outperforms high-volume competitors like Camping World in Tulsa, though like most large-scale RV dealerships, buyer experiences are heavily split between smooth sales transactions and frustrating post-purchase service delays.
As Bob Hurley RV operates as the largest volume dealer in Oklahoma with a massive 50-bay service center, its standing relative to other Tulsa-area operations involves several distinct operational dynamics.
Customer Feedback Breakdown
Sales Experience: Customers frequently praise individual sales representatives at Bob Hurley RV for low-pressure environments, accommodating negotiations, and willingness to deliver units or fix minor discrepancies promptly.
Service Department: Like neighboring regional heavyweights such as Camping World Tulsa , the service department receives mixed reviews. While many appreciate that Bob Hurley RV services all brands regardless of purchase origin, complaints center around long wait times for parts and diagnostic scheduling—a nationwide bottleneck in the RV industry rather than unique to this dealership.
Competitive Standing: On major review platforms (like Google and Birdeye), Bob Hurley RV maintains aggregate scores hovering around 4.3 out of 5 stars, putting it right on par with Camping World Tulsa and outperforming smaller, independent local lots that struggle with inventory variety but sometimes offer more intimate, responsive warranty follow-up.
If you're looking at a specific brand or deciding between sales versus warranty service , let me know and I can share more tailored insights or specific local alternatives in the Tulsa area.
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Wade's RV Supercenter of Glenpool - 16059 US-75, Glenpool, OK 74033, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
Bob Hurley Outdoor Center - 2002 West Skelly Drive Suite b, Tulsa, OK 74107, United States
Bob Hurley RV Oklahoma City - 8606 N I- 35 Service Rd, Oklahoma City, OK 73131, United States
Based on available customer reviews and complaint records, Bob Hurley RV appears to have a generally positive but mixed customer-service reputation compared with other Tulsa-area RV dealerships. The biggest distinction is that customers often praise the sales staff and parts department, while feedback about post-sale service, warranty work, and follow-through is more uneven.
Large operation with many reviews; ratings vary by platform (roughly low-to-mid 4-star range on major review aggregators). Positive reviews frequently mention helpful salespeople, knowledgeable parts staff, and successful repairs. Complaints tend to focus on communication delays and warranty/service resolution.
Scale and resources: It is one of the larger RV dealers in the region, with sales, parts, and a sizable service operation.
Parts/service reputation: Many customers specifically praise individual employees and the parts department for knowledge and willingness to help.
BBB standing: The Tulsa location is BBB accredited with an A+ rating.
Common concerns
Post-sale communication: Some complaints describe difficulty getting updates, callbacks, or paperwork issues resolved.
Used RV inspections: At least some negative reviews involve buyers feeling that defects or preparation issues were not handled adequately before delivery.
Large-dealer tradeoff: Like many high-volume RV dealerships, the experience may depend heavily on the specific salesperson, service advisor, and technician assigned.
Bottom line
I would rank Bob Hurley as a reputable Tulsa-area RV dealer with better-than-average resources, but not necessarily the strongest customer-service reputation in every category. For a new RV purchase, it compares favorably with many large dealers. For a used RV purchase, I would put extra emphasis on an independent inspection and getting all promises about repairs, delivery condition, and warranty handling in writing.
If you are deciding between Bob Hurley and a specific competitor (such as Wade’s, Bell, Camperland, or Camping World), the comparison can be made more precisely.
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Wade's RV Supercenter of Glenpool - 16059 US-75, Glenpool, OK 74033, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
Based on available customer-review signals, Bob Hurley RV has a generally good reputation among Tulsa-area RV dealers, especially for sales and overall buying experience, but its service/warranty reputation is more mixed. It is not an obvious “best in Tulsa” for customer service, but it is also not among the poorly regarded dealers.
Very strong local review signal (about 4.7/5 from hundreds of reviews)
Often viewed as a stronger customer-service competitor
Where Bob Hurley seems strongest
Sales experience: Many customers describe sales staff as knowledgeable, friendly, and low-pressure.
Inventory and resources: As one of the larger Oklahoma RV dealers, it has a large selection, parts department, and sizable service operation.
Overall volume: Its review footprint is large, with one aggregation showing about 4.2/5 from more than 1,300 reviews and another showing about 4.5/5 from more than 500 reviews, depending on platform.
Common criticisms
The main theme in negative reviews is not usually the sales process—it is after-the-sale support:
Longer-than-expected service timelines
Difficulty getting updates during repairs
Frustration around warranty issues or defects discovered after purchase
Bottom line
If you are buying a new RV and value selection plus a professional sales process, Bob Hurley is a reasonable Tulsa-area choice. If your priority is the best possible service relationship after the sale, I would also strongly compare it with Wade’s RV and Camperland before deciding.
For a used RV purchase, I would put less weight on the dealer’s reputation and more weight on:
an independent RV inspection,
a written list of repairs promised before delivery,
and the exact warranty/service terms.
If you are comparing Bob Hurley against a specific Tulsa dealer (Wade’s, Camperland, Bell, Camping World, etc.), I can do a more direct head-to-head comparison.
When evaluating Bob Hurley RV against other RV dealerships in the Tulsa area (such as Camping World, Wade's RV, Camperland of Oklahoma , and Bell Camper Sales ), its customer service reputation falls right into a very typical industry pattern: generally solid overall public ratings, mixed with the usual service-department bottlenecks common to the RV world.[1][2]
Here is how Bob Hurley RV stacks up in the local Tulsa landscape:
Overall Ratings & Standing: Bob Hurley RV holds a respectable score of around 4.3/5 stars across over 1,000 reviews on Google Maps . This puts them on competitive footing with major local mainstays like Camping World - Tulsa (also ~4.3/5) and slightly behind higher-rated regional competitors like Wade's RV Supercenter (Glenpool, sitting around 4.7/5) or Camperland of Oklahoma (~4.5/5).[1]
Sales Experience: Positive reviews for Bob Hurley frequently highlight a low-pressure sales environment, helpful walk-throughs for first-time buyers , and specific sales staff members who make the purchase process seamless. This mirrors top competitors like Wade's RV , which also scores high marks for friendliness during the purchase phase.[1]
Service and Warranty Work: Like almost every large dealership, Bob Hurley receives mixed feedback regarding its post-sale service department. While they explicitly advertise servicing all RV brands (even if you didn't buy the unit from them)—a distinct customer-service plus compared to dealers who deprioritize outside buyers—customers occasionally report communication lag or delays with parts and warranty repairs, a widespread pain point plaguing the entire RV service sector rather than Bob Hurley alone.
If you're looking to buy or service a specific type of rig in Tulsa, let me know:
Are you looking at new or used models?
Is this for purchasing or taking something in for service/repairs?
I can help you weigh Bob Hurley against a specific competitor for your exact needs.
Bob Hurley RV - 2002 West Skelly Drive, Tulsa, OK 74107, United States
Bell Camper Sales of Tulsa - 20213 E Admiral Pl, Catoosa, OK 74015, United States
Camperland of Oklahoma - 8347 E 11th St, Tulsa, OK 74112, United States
Switzer & Son Select Auto & RV Sales - 5385 W 51st S St, Tulsa, OK 74107, United States
Camping World - Tulsa - 9005 E Skelly Dr, Tulsa, OK 74129, United States
Camperland of Oklahoma Sapulpa - 9889 OK-66, Sapulpa, OK 74066, United States
Ron Hoover RV & Marine of Tulsa - 24655 U.S. Route 66, Claremore, OK 74019, United States
Route 66 RVs - 26677 U.S. Route 66 Unit C, Claremore, OK 74019, United States
Adventure Time Rv - 11500 E 80th St N, Owasso, OK 74055, United States
RV Outlet Center of Tulsa - 10607 E Admiral Pl, Tulsa, OK 74116, United States
Glenpool Camper Sales - 15148 33rd W Ave, Kiefer, OK 74041, United States
Based on the current review landscape, Bob Hurley RV has a mixed-to-good reputation overall, but its customer-service reputation is less consistent than some smaller Tulsa-area dealers. The biggest distinction is between sales and service/after-sale support.
Large operation with many positive individual staff experiences, but noticeably more complaints about communication, follow-through and post-sale issues
Stronger overall sentiment and a substantially larger review sample
There is an important wrinkle with Bob Hurley's numbers: another review aggregator shows 4.2/5 from 1,365 reviews, including 948 five-star reviews, so the 2.3/5 local-business figure should not be treated as the whole story.
What customers seem to like
Bob Hurley's strongest area is individual employees and problem-solving. There are reviews praising particular service employees for being knowledgeable, persistent and getting customers back on the road. DealerRater also has recent positive feedback describing helpful, no-pressure sales and the dealership resolving a post-sale issue.
The dealership also has a substantial service operation and explicitly services RVs regardless of where they were purchased, which is a meaningful advantage if you're comparing dealers primarily for ongoing maintenance.
Where the concerns show up
The recurring negative theme is what happens after the sale, particularly when something goes wrong.
For example, BBB currently gives Bob Hurley an A+ rating and accreditation, and its Tulsa profile reports two complaints over the past three years, with none closed in the last 12 months. Better Business BureauBetter Business Bureau But the individual complaints include allegations involving vehicle condition, promised delivery/setup work and warranty/product issues. BBB also cautions that its complaint count shouldn't be interpreted without considering the nature and resolution of the complaints.
So I'd characterize Bob Hurley as:
Good: large inventory, lots of service capacity, many genuinely positive employee-level experiences, generally strong overall review volume.
Less good: communication and follow-through can be inconsistent, and the consequences can be frustrating when you're dealing with warranty repairs or defects discovered after purchase.
My bottom line
If customer service is your #1 criterion, I wouldn't automatically choose Bob Hurley simply because it's one of the biggest Tulsa dealers. Bell Camper Sales currently has the stronger combination of rating and substantial review volume, while smaller operations such as Switzer & Son appear particularly strong on personalized service—but their review samples are much smaller.
I'd put Bob Hurley somewhere in the middle-to-upper tier for Tulsa-area RV dealers, rather than at the very top or bottom. The dealership's size is both an advantage and a drawback: you get a much larger service infrastructure, but the experience can depend heavily on the salesperson/service advisor you end up with.
If you're actually considering buying an RV from Bob Hurley, I can also compare Bob Hurley vs. Bell Camper vs. Camping World vs. Ron Hoover specifically on sales pressure, service/warranty work, pricing, and post-sale support.
Particularly strong recent feedback about personal attention and warranty/service work; the company's own review page has numerous 2026 positive service reports
