Customer screen sharing

Data as of Oct 21, 2026Reviewed by

How we measure

AI summary

holds a clear lead for browser-based customer screen sharing, especially for teams using Google Workspace.

It depends

is the usual answer when support agents need friction-free walkthroughs without software installation.

Which brands AI mentions

#BrandMentioned in
1Google Meet71%

browser-based screen sharing integrated with Google Workspace

=2Zoom · zoom.us53%

direct real-time troubleshooting and customer screen sharing sessions

=2Whereby41%

simple browser rooms for fast visual customer support

=4Screenleap37%

frictionless screen sharing without requiring client software downloads

=4TeamViewer29%

deep remote support sessions and interactive customer troubleshooting

Mentioned in · Jul 6 – Oct 21, 2026

ChatGPT SearchChatGPT SearchGoogle AI ModeGoogle AI Mode

Widest split: Screenleap, 15% on ChatGPT Search and 60% on Google AI Mode.

  • 1Google MeetChatGPT Search 73%Google AI Mode 68%
  • =2ZoomChatGPT Search 65%Google AI Mode 40%
  • =2WherebyChatGPT Search 50%Google AI Mode 32%
  • =4ScreenleapChatGPT Search 15%Google AI Mode 60%
  • =4TeamViewerChatGPT Search 38%Google AI Mode 20%

Questions and answers

  • ChatGPT SearchOct 21, 2026

    1. 1Whereby
    2. 2Zoom
    3. 3CrankWheel
    4. 4DemoRoom

    If you want a simple way to walk customers through a solution in real time, I’d focus on tools that let you share your screen with one click, talk through the workflow, and get the customer into the session without a complicated setup.

    The best choice depends on whether you’re demonstrating software, troubleshooting a customer’s issue, or guiding someone through a sales presentation.

    My top recommendations

    1. Whereby — best for simplicity

    Browser-based video meetings with screen sharing. A good fit when you want to send a link and walk a customer through something without asking them to install an app.

    Best for: straightforward customer walkthroughs.

    Visit Whereby

    • How to Share Screen on Zoom (For Admins & Participants)

    2. Zoom — best all-around option

    Familiar video calls, screen sharing, and annotation tools. Customers can also join through the web app, subject to browser and feature limitations.

    Best for: live demos, presentations, and troubleshooting.

    Visit Zoom

    • Free screen sharing - CrankWheel

    3. CrankWheel — best for sales calls

    Designed around sharing your screen with prospects quickly, especially when you need to keep friction low during a live sales conversation.

    Best for: sales demos and customer-facing presentations.

    Visit CrankWheel

    • PLG Meeting Rated

    4. DemoRoom — best for guided, interactive walkthroughs

    Offers browser-based screen sharing and co-browsing, with guided remote-control capabilities. Worth considering if you want to guide customers through a workflow rather than simply present your screen.

    Best for: onboarding, product demonstrations, and interactive support.

    Visit DemoRoom

    Which one fits your use case?

    My starting recommendation is Whereby for simple calls, Zoom for general-purpose demos, or CrankWheel for sales-focused screen sharing.

    One question that will help me narrow it down: What do you need the customer to be able to do during the session?

    1. How will you use it?

    They watch my screen while I explain a solution

    We interact with the same website or workflow

    I need to view or control their computer

    2. What matters most for joining?

    Customer joins from a browser, no installation

    An app download is fine

    3. What's your budget?

    Free, if possible

    Paid is fine for the right features

    [Find my best fit]

    Sources cited in this answer7

    Google AI ModeOct 21, 2026

    1. 1Screenleap
    2. 2CrankWheel
    3. 3Whereby
    4. 4Google Meet

    For walking customers through solutions without forcing them to download heavy software, use Screenleap or CrankWheel . Both let you share instantly via a simple browser link, working smoothly on both desktop and mobile devices.

    Top Simple Tools

    • Screenleap : Lets you share your screen instantly through a web link. Your customer opens the link in any browser to watch without installing anything.
    • CrankWheel : Built specifically for sales and support. It starts in seconds on any device, including customer mobile phones.
    • Whereby : Gives you a permanent, easy web room link. You just send the room URL to the customer to talk and share your screen right in the browser.
    • Google Meet : Great if you already use Google apps. You create a fast meeting link and send it over email or chat.

    If you can tell me whether you need to see the customer's screen or just show them yours , I can recommend the exact best fit.

    Sources cited in this answer3

  • ChatGPT SearchOct 3, 2026

    1. 1TeamViewer
    2. 2AnyDesk
    3. 3Zoom

    If your goal is “I need to see my client’s screen and help them fix something live,” I’d look first at TeamViewer Remote or AnyDesk.

    My shortlist

    AppBest forClient experience
    TeamViewer RemoteProfessional client supportVery easy — you can send the client a session link
    AnyDeskFast, lightweight troubleshootingVery easy — clients can connect using an ID/session request
    ZoomVideo calls + screen sharingExtremely familiar, but less focused on remote troubleshooting

    TeamViewer Remote is particularly well suited to your use case: its web-based screen-sharing workflow lets you create a session and send the client a link; the client then chooses what to share and you can help them in real time.

    AnyDesk is another strong choice if you want something lightweight. It supports screen sharing, remote control, whiteboard/annotation, and configurable permissions, so you can choose between simply viewing the client's screen and actually controlling it.

    If you're already doing a video call with the client, Zoom may be simplest: its standard screen-sharing feature lets them share their whole screen, an individual application, or part of the screen. Zoom also has a dedicated remote-support feature that can provide remote control during a meeting.

    For a client-support business, I'd lean toward TeamViewer Remote because the session-link workflow minimizes the amount of technical setup you have to explain to clients.

    If you tell me whether your clients are on Windows, Mac, iPhone, or Android, and whether you need to take control of their mouse/keyboard, I can narrow it down to the simplest option (including free/paid options).

    Sources cited in this answer6

    Google AI ModeOct 3, 2026

    1. 1Google Meet
    2. 2Zoom
    3. 3AnyDesk
    4. 4Chrome Remote Desktop
    5. 5Google Chrome

    For live client troubleshooting and problem-solving, the best application depends on whether you want your client to see your screen, or if you need to see and control theirs.

    The top, easy-to-use options broken down by style include:

    • Google Meet: Best overall for zero friction. You just spin up a quick video link, send it via text or email, and share your screen right from the browser. Most clients already have a Google account or know how to click a Meet link, which means zero downloads or setup for them.
    • Zoom: The gold standard for general client meetings and demos. It allows instant screen sharing across devices and includes handy built-in tools like a whiteboard and annotations so you can highlight specific parts of what you're showing them live.
    • AnyDesk: Best if you actually need to take control of their computer to fix a deep technical issue. It is extremely lightweight, fast, and works purely off a simple 9-digit ID or alias without bloated software installation.
    • Chrome Remote Desktop: Best 100% free, no-install tool for browser-to-browser remote support. If both you and your client use Google Chrome, you can generate a short access code to securely hop onto their screen in seconds.

    To help narrow it down, do you need them to view your screen to show them how to do something, or do you need to remote control their computer to fix the issue for them?

    Sources cited in this answer1

Also asked as

  • What is an easy-to-use screen sharing application that lets me guide clients through solutions live?