Compliance system reporting and metrics

We need to measure whether a new compliance system is actually reducing holds, manual touches, and landed-cost errors. Which reporting and operational metrics should the solution provide?

What reporting capabilities should I look for in a compliance system to track if it's successfully lowering manual touches, landed-cost errors, and shipment holds?

We want to validate our new compliance software's performance. Which key performance indicators should we be tracking to confirm it's actually lowering our manual touches, holds, and landed-cost discrepancies?