What does AI recommend for incident management and on-call platforms?

Atlassian's Statuspage maintains its position as the top-cited brand for incident communication. However, AI assistants are increasingly recommending newer, all-in-one incident management platforms like Incident.io and Rootly for their advanced AI features and integrated workflows.

Which incident management and on-call platforms brands appear most in AI answers?

Across 4,059 AI responses, Atlassian is mentioned most, named in 54% of them, followed by BetterStack (44%) and Instatus (40%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 4,059 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best incident management and on-call platforms, according to AI

Data as of Aug 25, 2026 · Based on 4,059 AI responses · See how Parse measures this

Incident Management and On-Call Platforms

388 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Incident Management and On-Call Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	Atlassian		54%
2	BetterStackCombines Uptime monitoring with visually appealing, automated status pages in one platform.	Combines Uptime monitoring with visually appealing, automated status pages in one platform.	44%
3	InstatusCited for beautiful, simple, and fast-to-setup status pages with affordable pricing.	Cited for beautiful, simple, and fast-to-setup status pages with affordable pricing.	40%
4	Incident.ioA fast-rising platform praised for its Slack integration and AI-powered workflows.	A fast-rising platform praised for its Slack integration and AI-powered workflows.	30%
5	PagerDutyA mature on-call leader, now framed with AI features like 'Copilot'.	A mature on-call leader, now framed with AI features like 'Copilot'.	27%
6	RootlyFrequently recommended for AI-generated post-mortems and automated incident response workflows.	Frequently recommended for AI-generated post-mortems and automated incident response workflows.	26%
7	Uptime RobotThe go-to recommendation for simple, free, and reliable website Uptime monitoring.	The go-to recommendation for simple, free, and reliable website Uptime monitoring.	24%
8	Status.io		21%
9	Datadog		18%
10	Hyperping		14%
11	Cachet		14%
12	Statuspal		14%
13	OneUptimeA gaining open-source option noted for its all-in-one reliability platform.	A gaining open-source option noted for its all-in-one reliability platform.	13%
14	Upptime		12%
15	ilert		10%
16	Microsoft		9%
17	FireHydrant		8%
18	Pingdom		8%
19	StatusGator		8%
20	Checkly		7%
21	Salesforce		7%
22	Pulsetic		6%
23	StatusHub		6%
24	Uptime		5%
25	StatusCast		5%
26	Zenduty		5%
27	OpenStatus		5%
28	StatusCake		4%
29	Xurrent		4%
30	OnlineOrNot		3%
31	xMatters		3%
32	New Relic		3%
33	BigPanda		3%
34	Grafana		3%
35	Squadcast		3%
36	Freshworks		3%
37	Sorry		3%
38	ServiceNow		2%
39	Statusfy		2%
40	Uptime Kuma		2%
41	Gatus		2%
42	StatusPage.me		2%
43	Cronitor		2%
44	UptimeMatrix		2%
45	GitHub		2%
46	Mnts		2%
47	Ciroos		2%
48	GitHub Pages		2%
49	UptimeSignal		2%
50	ODown		1%
51	Prometheus		1%
52	Netlify		1%
53	River Editor		1%
54	Blameless Postmortem		1%
55	Amazon		1%
56	Service Uptime		1%
57	SimpleUptime		1%
58	Vect		1%
59	Spike		1%
60	DownNotifier		1%
61	Cisco		1%
62	StatusDashboard		1%
63	OpenAI		1%
64	SiteUptime		<1%
65	Site24x7		<1%
66	AlertsDown		<1%
67	StatusRay		<1%
68	Discord		<1%
69	HostedStatus.page		<1%
70	arXiv		<1%
71	TaskCall		<1%
72	Uptimia		<1%
73	Hund.io		<1%
74	LambStatus		<1%
75	IsItDownMonitor		<1%
76	Statping		<1%
77	Uptrends		<1%
78	Upreports		<1%
79	Site24x7 StatusIQ		<1%
80	Staytus		<1%
81	HetrixTools		<1%
82	Anthropic		<1%
83	Zendesk		<1%
84	UptimeCheck		<1%
85	Better Stacks		<1%
86	UptimeKeeper		<1%
87	AlertOps		<1%
88	Alphabet		<1%
89	Asana		<1%
90	statuspad		<1%
91	Upmon		<1%
92	IsDown		<1%
93	Dynatrace		<1%
94	Intercom		<1%
95	Notifier		<1%
96	Upstat		<1%
97	Atomic Work		<1%
98	PingFox		<1%
99	StatusMonk		<1%
100	Relevance AI		<1%