Loading…
Zendesk offers a Resolution Platform that unifies AI, human agents, and knowledge to automate over 80% of service interactions. The platform includes AI agents, a knowledge graph, and tools for workflow automation, insights, and governance to deliver faster, personalized resolutions.
AI named Zendesk Sunshine Conversations from March 2026 to June 2026.
Freshdesk, Genesys, and Salesforce appeared in every answer that named Zendesk Sunshine Conversations.
