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Telagento is an AI platform that unifies voice, SMS, chat, and messaging into a single omnichannel system for agentic customer experiences, enabling design-to-live deployments in hours with either a self-service or fully managed option. It runs production-ready AI agents for inbound and outbound conversations, preserving context across channels and enabling seamless handoffs, with analytics and conversation intelligence to improve outcomes at scale. The platform integrates with CRM, calendars, helpdesk and ecommerce tools, connecting conversations to tasks and workflows and supporting guardrails and policies across channels.
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