Data as of Sep 9, 2026 · Based on 3,265,539 AI responses across 10,525 prompts · See how Parse measures this
tawk.to provides a 100% free live chat software that includes ticketing, knowledge base, and CRM tools for customer communication. It serves over 5 million companies, enabling real-time visitor monitoring, conversation management, and AI-powered chat responses.
Parse Score
Words AI uses
AI reaches for free · unlimited agents · completely free when it describes tawk.to.
One caveat recurs: paid add-ons.
Rivals
LiveChat is the brand AI weighs against tawk.to most.
Sources
tawk.to shapes more of what AI says about tawk.to than any other source, at 26% of its citations.
zapier.com · techradar.com · help.tawk.to · reddit.com
Excerpts where tawk.to appeared in the AI's answer

Tawk.to: 100% free with unlimited agents, though they offer paid add-ons for removing branding or hiring live agents.

tawk.to — good if you mainly need a chat bubble and a way for your team to reply.
Excerpts where tawk.to appeared in the AI's answer

Tawk.to – Best Free-Forever Option: A robust, no-cost tool that offers unlimited agents, basic ticketing, and visitor monitoring without a mandatory subscription.

tawk.to — Best 100% Free Option: A fully functional live chat app that costs nothing for basic usage.
Excerpts where tawk.to appeared in the AI's answer

Tawk.to: A free live chat option with in-built ticketing and customizable chat widgets.