Google AI ModeSep 8, 2026
osTicket / Request Tracker : Best for zero-budget, self-hosted operations
Data as of Oct 18, 2026Based on 21,418 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Request Tracker is an open-source ticketing and request-tracking system that offers self-hosted or cloud-based deployment options for managing customer requests, incidents, assets, and internal tasks.
<1%
of 21,418 answers across Request Tracker’s markets · since Jul 5
The market map
Help Desk & Ticketing SoftwareMentioned in
Each engine’s share of its own answers across Request Tracker’s markets · since Jul 5
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All-time evidence through 2026-10-18.
Review the page on en.wikipedia.org (opens in a new tab)Where Request Tracker ranks in AI
Question: what software should i use for ticketing systems?
Google AI ModeJul 28, 2026
Request Tracker (RT): Best open-source option for companies wanting on-premise hosting.
Question: what software should i use for ticketing systems?
Google AI ModeJul 12, 2026
- **For Open-Source/Customization:** Request Tracker (RT) is highly extendable, offering both self-hosted and cloud options.
requesttracker.com 0%Other sites 100%
Excerpts where Request Tracker appeared in the AI's answer
osTicket / Request Tracker : Best for zero-budget, self-hosted operations
Excerpts where Request Tracker appeared in the AI's answer
Request Tracker (RT): Best open-source option for companies wanting on-premise hosting.
- **For Open-Source/Customization:** Request Tracker (RT) is highly extendable, offering both self-hosted and cloud options.