What AI says about Radical Minds

Radical Minds is an India-based omnichannel BPO and outsourcing provider offering AI-enabled customer service, sales, and digital transformation solutions across industries. It operates a hybrid contact center (brick-and-mortar and work-from-home) with cloud-based CRM integrations, analytics dashboards, and omnichannel channels (voice, chat, SMS/WhatsApp) to improve agent productivity and customer experience for 120+ global brands with a 6,000+ agent workforce. The company specializes in ROI-driven services such as lead generation, inbound/outbound sales, and customer retention, and is recognized with awards like the 2022 National Achievers Award for Customer Choice in the Contact Centre and IT Industry.