OverIT NextGen FSM is a field service management platform that provides scheduling and dispatch capabilities, mobile workforce management, and GIS for coordinating mission-critical field work in linear asset industries like utilities and oil & gas. It supports automatic, manual, and mixed scheduling, uses ML-enhanced automatic scheduling, prioritizes urgent tasks, and enforces SLA/compliance while optimizing resources to reduce travel and costs. The platform also includes NextGen Field Collaboration and GIS to boost dispatch accuracy and efficiency, with claimed gains such as 52% scheduling accuracy improvements, 40% simpler procedures, and a 30% cut in technician travel time and carbon footprint.
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