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Ofwat regulates the water and wastewater sector in England and Wales, overseeing the performance and standards of the water companies. It conducts price reviews, investigations, and market oversight, and runs initiatives to improve customer outcomes, resilience, and innovation, including consumer involvement and the Water Efficiency Lab. The regulator provides information and services for residential customers, business customers, and investors, including publications, consultations, and guidance on supply, standards, and regulatory processes.
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