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NST Success Consultingnstsuccess.com · Low evidenceNST Success Consulting provides strategic customer success consulting for B2B startups and scaleups to design and scale their CS strategy and organization. They frame CS as the equation Client Outcomes plus Customer Experience, aiming to improve retention, expansion, and Net Revenue Retention with a stellar customer experience. Led by Nadav Shem-Tov—formerly of Gainsight, Bain & Company, and the Israeli 8200 unit—the firm offers CS strategy, org design, coaching, workshops, and leadership development for executives and CS leaders.
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