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NENA (the 9-1-1 Association) empowers its members and the broader 9-1-1 community to improve emergency response through standards development, training, thought leadership, outreach, and advocacy. Its vision is a safer public served by highly trained emergency-communications professionals and technology-powered 9-1-1 services. The organization offers certifications, training programs, a PSAP registry, wellness resources, and events to support centers and personnel across the 9-1-1 ecosystem.
AI named National Emergency Number Association (NENA) in December 2025.