Data as of Jul 25, 2026 · Based on 2,718,867 AI responses across 9,511 prompts · See how Parse measures this
Microsoft Customer Service AImicrosoft.com · Low evidenceMicrosoft Dynamics 365 AI-powered customer service uses technologies like natural language processing and machine learning to automate routine tasks and deliver intelligent support. It works alongside human teams to free up time for complex, high-value tasks while generating insights to personalize interactions and improve satisfaction.
MicrosoftMicrosoft Customer Service AIParse Score